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Infected with consrv.dll Trojan


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3 replies to this topic

#1 RussianDood

RussianDood

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  • Local time:04:55 AM

Posted 02 January 2012 - 03:53 PM

I am a beginner technician working for a very experienced technician. But we cannot seem to figure out how to remove this trojan with out having a system falure. We tried various scans like SUPERAntiSpyware, Vipre Rescue, Stinger, TDSSKiller, Malwarebytes, MS Security Essentials, CCleaner, Spybot, and Msert. Both Msert and MS Security Essentials found the trojan and removed it but when you reboot, it doesn't boot back up, even in safe mode. Justs keeps power cycling ad with reboot with system failure disabled it just shuts off, no error message. I ran AVG to find that it was the consrv.dll trojan. We had this trojan on another computer before but there wasn't any way we could have gotten it off. SO we had to do a re-installation of Windows to fix it. We dont want to do it again on a different computer because it is to risky for the clients data. We would greatly appreciate help from an expert in the malware removal team. Thank you for you time.


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.6001.19170 BrowserJavaVersion: 1.6.0_30
Run by emilyz at 10:46:44 on 2012-01-02
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3932.1956 [GMT -8:00]
.
AV: Norton 360 *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Disabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton 360 *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\System32\mobsync.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.myheritage.com
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mStart Page = hxxp://search.myheritage.com
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: MHURLSearchHook Class: {1c4ab6a5-595f-4e86-b15f-f93cce2bbd48} - C:\Program Files (x86)\Celebrity Toolbar\tbhelper.dll
mWinlogon: Userinit=userinit.exe,
BHO: MHTBPos00 Class: {0c37b053-fd68-456a-82e1-d788ee342e6f} - C:\Program Files (x86)\Celebrity Toolbar\tbcore3.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
TB: Celebrity Toolbar: {fd2fd708-1f6f-4b68-b141-c5778f0c19bb} - C:\Program Files (x86)\Celebrity Toolbar\tbcore3.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
mRun: [osCheck] "C:\Program Files (x86)\Norton 360\osCheck.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVORUYtUEI2M0YtWDlaQVMtQU8zVEItSEk5Sk8tM0xQMkM"&"inst=MC0w"&"prod=90"&"ver=2012.0.1901"&"mid=2dcdef706b6147d194d3d16acd58aac0-1766a32dc3cba7a8e41d2b9d50caa0835203f772
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://l.yimg.com/jh/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
TCP: DhcpNameServer = 192.168.11.1
TCP: Interfaces\{71E95C00-FC1A-4446-9506-3CD43F200427} : DhcpNameServer = 192.168.11.1
TCP: Interfaces\{9A79EC54-D530-4A5E-A189-5CD7663460A5} : DhcpNameServer = 68.87.64.208 68.87.66.208
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2
BHO-X64: MHTBPos00 Class: {0C37B053-FD68-456a-82E1-D788EE342E6F} - C:\Program Files (x86)\Celebrity Toolbar\tbcore3.dll
BHO-X64: MHTBPos00 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
BHO-X64: NCO 2.0 IE BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Show Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
TB-X64: Celebrity Toolbar: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files (x86)\Celebrity Toolbar\tbcore3.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
mRun-x64: [osCheck] "C:\Program Files (x86)\Norton 360\osCheck.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce-x64: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVORUYtUEI2M0YtWDlaQVMtQU8zVEItSEk5Sk8tM0xQMkM"&"inst=MC0w"&"prod=90"&"ver=2012.0.1901"&"mid=2dcdef706b6147d194d3d16acd58aac0-1766a32dc3cba7a8e41d2b9d50caa0835203f772
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\emilyz\AppData\Roaming\Mozilla\Firefox\Profiles\tcyiutfe.default\
FF - prefs.js: browser.search.selectedEngine - Search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.myheritage.com/?orig=ds&q=
FF - component: C:\Program Files (x86)\Mozilla Firefox\components\coFFPlgn.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.81\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Users\emilyz\AppData\Roaming\Facebook\npfbplugin_1_0_1.dll
FF - plugin: C:\Users\emilyz\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Celebrity Toolbar: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files (x86)\Mozilla Firefox\extensions\{FD2FD708-1F6F-4B68-B141-C5778F0C19BB}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\Windows\system32\DRIVERS\tos_sps64.sys --> C:\Windows\system32\DRIVERS\tos_sps64.sys [?]
R1 IDSvia64;Symantec Intrusion Prevention Driver;C:\PROGRA~3\Symantec\DEFINI~1\SymcData\ipsdefs\20090730.002\IDSvia64.sys [2009-7-31 370224]
R1 SBRE;SBRE;\??\C:\Windows\system32\drivers\SBREdrv.sys --> C:\Windows\system32\drivers\SBREdrv.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2008-6-27 36864]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2008-7-10 40960]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 LiveUpdate Notice;LiveUpdate Notice;C:\Program Files (x86)\Common Files\Symantec Shared\CCSVCHST.EXE [2008-2-18 149352]
R2 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2008-8-20 46392]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-3 175104]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]
R3 NETw5v64;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 64 Bit ;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]
R3 O2MDRDR;O2MDRDR;C:\Windows\system32\DRIVERS\o2mdx64.sys --> C:\Windows\system32\DRIVERS\o2mdx64.sys [?]
R3 O2SDRDR;O2SDRDR;C:\Windows\system32\DRIVERS\o2sdx64.sys --> C:\Windows\system32\DRIVERS\o2sdx64.sys [?]
R3 QIOMem;Generic IO & Memory Access;C:\Windows\system32\DRIVERS\QIOMem.sys --> C:\Windows\system32\DRIVERS\QIOMem.sys [?]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe [2008-4-24 84992]
R3 Symantec Core LC;Symantec Core LC;C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe [2008-8-20 1245064]
R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate1c9fe83b4da9ab0;Google Update Service (gupdate1c9fe83b4da9ab0);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-7-6 133104]
S3 COH_Mon;COH_Mon;\??\C:\Windows\system32\Drivers\COH_Mon.sys --> C:\Windows\system32\Drivers\COH_Mon.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-7-6 133104]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-2 227232]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 SYMNDISV;SYMNDISV;C:\Windows\system32\Drivers\SYMNDISV.SYS --> C:\Windows\system32\Drivers\SYMNDISV.SYS [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-2 89920]
S4 KR10I64;KR10I64;C:\Windows\system32\drivers\kr10i64.sys --> C:\Windows\system32\drivers\kr10i64.sys [?]
S4 KR10N64;KR10N64;C:\Windows\system32\drivers\kr10n64.sys --> C:\Windows\system32\drivers\kr10n64.sys [?]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-01-02 18:13:09 -------- d-----w- C:\Users\emilyz\New Folder
2012-01-02 16:58:17 -------- d--h--w- C:\ProgramData\Common Files
2012-01-02 16:57:09 -------- d-----w- C:\ProgramData\AVG2012
2012-01-02 16:55:35 -------- d-----w- C:\Program Files (x86)\AVG
2012-01-02 16:54:37 -------- d-----w- C:\ProgramData\MFAData
2011-12-31 22:18:53 -------- d-----w- C:\Program Files\iPod
2011-12-31 22:18:51 -------- d-----w- C:\Program Files\iTunes
2011-12-31 22:18:51 -------- d-----w- C:\Program Files (x86)\iTunes
2011-12-31 22:12:19 -------- d-----w- C:\Program Files\Bonjour
2011-12-31 22:12:19 -------- d-----w- C:\Program Files (x86)\Bonjour
2011-12-31 18:09:28 100066 ----a-w- C:\cc_20111231_100921.reg
2011-12-31 18:05:26 -------- d-----w- C:\Program Files\CCleaner
2011-12-31 17:59:25 -------- d-----w- C:\Program Files (x86)\VS Revo Group
2011-12-31 16:50:06 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2011-12-31 16:50:06 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2011-12-31 16:46:54 -------- d-----w- C:\caef1c475cff3942764403
2011-12-31 01:47:26 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-12-31 01:47:26 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-12-30 17:57:45 2764800 ----a-w- C:\Windows\System32\win32k.sys
2011-12-30 17:57:13 -------- d-----w- C:\Users\emilyz\AppData\Roaming\Malwarebytes
2011-12-30 17:48:43 -------- d-----w- C:\cc0fc4ed084c6582d620f21b7f
2011-12-30 17:02:27 -------- d-----w- C:\d63ab86b3478838f766851e180bca5
2011-12-30 16:57:48 -------- d-----w- C:\Windows\SysWow64\Adobe
2011-12-30 16:54:59 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-12-30 01:03:37 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-12-30 01:01:22 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-30 01:00:27 -------- d-----w- C:\Program Files (x86)\Common Files\Adobe(1)
2011-12-30 01:00:27 -------- d-----w- C:\Program Files (x86)\Adobe(0)
2011-12-29 02:36:46 49752 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-12-29 02:36:46 27472 ----a-w- C:\Windows\System32\sbbd.exe
2011-12-29 02:35:37 -------- d-----w- C:\VIPRERESCUE
2011-12-29 00:15:34 -------- d-----w- C:\Windows\System32\MpEngineStore
2011-12-28 21:13:54 -------- d-----w- C:\Users\emilyz\AppData\Roaming\SUPERAntiSpyware.com
2011-12-28 21:13:54 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-12-04 02:02:41 -------- d-----we C:\Windows\system64
.
==================== Find3M ====================
.
2011-12-30 16:57:04 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-11-08 14:58:31 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-11-08 14:42:19 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-11-03 06:55:13 1147392 ----a-w- C:\Windows\System32\wininet.dll
2011-11-03 06:50:15 56832 ----a-w- C:\Windows\System32\licmgr10.dll
2011-11-03 06:49:54 1538560 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-11-03 06:49:36 77312 ----a-w- C:\Windows\System32\iesetup.dll
2011-11-03 06:49:36 132096 ----a-w- C:\Windows\System32\iesysprep.dll
2011-11-03 06:22:04 916992 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-03 06:17:38 43520 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2011-11-03 06:17:23 1469440 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 06:17:08 71680 ----a-w- C:\Windows\SysWow64\iesetup.dll
2011-11-03 06:17:08 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2011-11-03 05:54:27 479232 ----a-w- C:\Windows\System32\html.iec
2011-11-03 05:22:43 385024 ----a-w- C:\Windows\SysWow64\html.iec
2011-11-03 05:11:55 162816 ----a-w- C:\Windows\System32\ieUnatt.exe
2011-11-03 05:10:39 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-03 04:45:39 133632 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2011-11-03 04:43:59 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-10-25 16:09:37 85504 ----a-w- C:\Windows\System32\csrsrv.dll
2011-10-24 22:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 22:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-10-14 17:30:05 559616 ----a-w- C:\Windows\System32\EncDec.dll
2011-10-14 16:02:19 429056 ----a-w- C:\Windows\SysWow64\EncDec.dll
.
============= FINISH: 10:47:38.59 ===============

Attached Files


Edited by RussianDood, 02 January 2012 - 07:54 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 January 2012 - 12:53 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
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  • Local time:08:55 AM

Posted 09 January 2012 - 12:39 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:55 AM

Posted 12 January 2012 - 12:55 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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