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browser redirect fixed


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#1 yukon520

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Posted 02 January 2012 - 02:19 PM

I have been having the same browser redirect problem that many here have describe and thought I would relate what I had done.

I had on my own run AVG (removed one trojan but didn't fix redirect issue) SuperAntiSpyware (removed dozens of tracking cookies but no Trojans), HiJackThis (removed WormRadar.com IESiteBlocker.NavFilter but redirect issues remained) CCcleaner (cleaned up some files but issues remained) Trend Micro online HouseCall, Bitdefender online scan.
I tried to follow the protocols in the guides available here but wasn't able to get Malwarebytes to install.
I ran Oldtimers.
I ran TDSS and TDSSKiller.
DDS
The thing that fixed the redirect problem in my case was running ESET as described in the guides here.
I am posting the log below.
I have no idea why nothing else helped.
I still have the issues of Malwarebytes refusing to install, I get an ACCESS DENIED message after the setup program runs.
I have followed all the suggestions in the guides here, renaming the file, giving it a different extension etc.
I also can still not run Windows Update. It attempts to run and then gives error message that Windows Update checker could not run.
If anyone has any suggestions on fixing these issues I would be grateful.
Here is the ESET log after running ESET and having the browser redirect issue solved.

C:\Users\Trader\AppData\Roaming\AVG\Rescue\PC Tuneup 2011\110315115610970.rsc multiple threats deleted - quarantined
C:\Users\Trader\Desktop\Improve Your PC.lnk LNK/URL.B trojan cleaned by deleting - quarantined
C:\Users\Trader\Downloads\Affiliate Elite- New Affiliate Marketing Software! Cracked by FoFF 2009.exe a variant of Win32/TrojanDownloader.VB.OXT trojan cleaned by deleting - quarantined
C:\Users\Trader\Downloads\Amazon Riches Revealed- How to Sell On Amazon Cracked Jan 2010.exe Win32/TrojanDownloader.VB.OFT trojan cleaned by deleting - quarantined
C:\Users\Trader\Downloads\Brad Callen's Affiliate Elite Affiliate Marketing Software Cracked Nov 2009.exe Win32/TrojanDownloader.VB.OFT trojan cleaned by deleting - quarantined
C:\Users\Trader\Downloads\Copy Paste Systems - Make Money The Lazy Way By Paul Ponna Cracked Jan 2010.exe Win32/TrojanDownloader.VB.OFT trojan cleaned by deleting - quarantined

Thanks for your help.

Here is the ESET log

Edited by Budapest, 02 January 2012 - 04:47 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 Broni

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Posted 02 January 2012 - 09:01 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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