Posted 01 January 2012 - 03:12 PM
I woke up this morning to start my computer and when I came back after start up' it shown where it seems this virus/spyware took over my microsoft essentials with an xp antivirus 2012. I couldn't access the internet, run any programs or do anything.
Using another computer I went on the internet and saved the mbam, psisetup and tdsskiller to disc which is how I was able to use them. After installing, I ran the FixNCR then the iExplore and it allowed me to use my programs but still no internet. Since I was able to run programs I ran the Malwarebytes' Anti-Malware (I already had it on my computer before all this). It found 4 items which it quarantined, one being the trojan from the xp antivirus 2012 and the other 3 say PUM.Disabled.SecurityCenter. They were put in quarantine. I went ahead and deleted the trojan but wasn't sure of the other 3 so I left them. I am wondering if deleting the trojan verses leaving in quarantine was a mistake or running the software till I tried some of the other programs I downloaded to disc.
I downloaded and opened the Secunia but was not able to use it. It just shows up as a white page. I ran the TDSSKiller scan but nothing was found. So I uninstalled my old mbam thinking it was compromised and installed it new from disc like I did the other programs.
I could of made a mistake once the FixNCR and iExplore allowed me to have use of my programs. I ran the mbam (Malwarebytes' Anti-Malware) scan before trying the PSIS or TDSSKiller or deleting the file completely.
When I tried to update the mbam I received the following message: PROGRAM_ERROR_UPDATING (11004, 0, No address found). I am assuming I am receiving this because I still cannot access the internet but I can use my other programs already on my computer.
Can anyone help?