Hi Sandybay -
Please use Speccy
to provide details of your computer's configuration.
Download, install, and run
After Speccy has finished gathering information, click File > Publish Snapshot
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
A web address will be displayed, click Copy to Clipboard
and paste it in your next post.
This will help us see some hardware an some software problems -
Thank You -