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Alureon.TK and Sirefef.J


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#1 kogan56

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Posted 31 December 2011 - 10:42 PM

I am running Windows 7 Home Premium 64 bit on my laptop and have Microsoft Security Essentials and Norton 360 v5.0 and about every ten minutes MSE pops up with one or two threats, which in details are always Alureon.TK and Sirefef.J, and at that same time Norton pops up saying it blocked "Trogan.Gen.2".

Each time I restart my laptop after MSE "cleans" it it's the same story.

I also have a problem with Windows Firewall that, when I try to enable it, it brings up an error screen reading: "Windows Firewall can't change some of your settings. Error code 0x80070424.

All of this has happened after I got the Win 7 fake antivirus alerts and I thought my problems got cleared up.

I don't know what else to add other than I've run multiple scans of my laptop with little changes afterward, and I would be glad for any help you can offer!

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#2 Broni

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Posted 01 January 2012 - 01:12 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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