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Hijack This Analysis


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#1 donfriesen1

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Posted 31 December 2011 - 06:38 PM

Vista Home on HP 530 notebook intel celeron m 440 1.86 ghz 503mb Ram

Slow to switch between windows, often "not responding". Web browser is FF which often hangs and "not responding".
What I've done: the basics- Disk cleanup,defrag,check disk error checking. Having operated this way for a few months I have not done a restore point as I only save the most recent restore points. I the re-installed the operating system from a recovery partition (did a file backup to cd disk). Restored the files backup (I may have doubled the files restored from backup because of lack of clear instructions) and got all the updates from MS. Not much change in performance since the reinstall. The log files from Hijackthis were created after all the above.

Please help with analysing the log files.Attached File  startuplist.txt   46.27KB   0 downloads
Attached File  hijackthis.log   5.71KB   1 downloads

THANKS IN ADVANCE FOR ANY AND ALL HELP!

Edited by donfriesen1, 31 December 2011 - 06:39 PM.


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#2 myrti

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Posted 06 January 2012 - 11:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 donfriesen1

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Posted 07 January 2012 - 01:20 PM

Myrti:

Thanks for your response. No significant changes since I started the thread. I did do a thorough virus scan with Avast free at the highest sensitivity and only came up with one hit of a program file which wasn't a virus. I also ran 'SFC scannow' and thought there was a little improvement, although I also disabled all Firefox addons at the same time , so I'm not so sure where the improvement came from.Attached are the files from OTL.

Talk to ya later, Don



Attached File  Extras.Txt   36.18KB   1 downloads
Attached File  OTL.Txt   373.22KB   2 downloads

#4 myrti

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Posted 07 January 2012 - 05:50 PM

Hi,

what makes you think this is a malware issue?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#5 donfriesen1

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Posted 07 January 2012 - 06:16 PM

Myrti:

Only someones suggestion that it may be the reason. The suggester also said AV programs do not detect every virus. After a re-install of the operating system I thought I would get back to normal. Do you have thoughts its not caused by a virus or malware? Do you think it is caused by something else you are aware of? Any comments are appreciated.

If its not a virus could you suggest another area in the forum where I might be better to post?

Don

Edited by donfriesen1, 07 January 2012 - 06:18 PM.


#6 myrti

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Posted 07 January 2012 - 06:35 PM

Hi,

I'm not seeing any indication for malware and would suggest you ask your question in the windows forums instead. They will be more familiar with this issue than I am.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#7 myrti

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Posted 17 January 2012 - 10:35 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

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