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Virus or malware Trojan


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3 replies to this topic

#1 scbeachgirl

scbeachgirl

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  • Local time:10:25 PM

Posted 31 December 2011 - 09:50 AM

A month ago, I got a nasty virus that attacked my computer when I tried to open a sound file. As soon as it attacked my screen was covered will pop up widows saying I had a virus. After I got all of those to stop popping up it looked like there was nothing left on my computer. No programs, no files, nothing. But the internet worked. So a friend worked on it for awhile, I am not sure what she did, but some of the programs were visible and if I knew the names of the documents or programs I could search for them, and they were there, just not easy to find. I was fine with things like this, but then Windows could no longer update, and Skype will not run and itunes keeps crashing. I think that the problems with skype and itunes are because Windows is not updated. I tried to run all the requested programs before posting but not all of them worked. So I am including what I have, with
hopes that you can restore my computer to good health.

defogger_disable by jpshortstuff (23.02.10.1)
Log created at 14:37 on 31/12/2011 (Trinity)

Checking for autostart values...
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers...


-=E.O.F=-


ComboFix 11-12-31.01 - Trinity 12/31/2011 12:34:58.1.2 - x86
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.2042.920 [GMT 1:00]
Running from: c:\users\Trinity\Desktop\New folder\ComboFix.exe
AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Trinity\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\System Fix.lnk
c:\users\Trinity\Desktop\Setup.exe
c:\users\Trinity\Documents\~WRL1336.tmp
c:\users\Trinity\Documents\~WRL1503.tmp
.
.
((((((((((((((((((((((((( Files Created from 2011-11-28 to 2011-12-31 )))))))))))))))))))))))))))))))
.
.
2011-12-31 12:21 . 2011-12-31 12:23 -------- d-----w- c:\users\Trinity\AppData\Local\temp
2011-12-31 12:21 . 2011-12-31 12:21 -------- d-----w- c:\users\EFCA\AppData\Local\temp
2011-12-31 12:21 . 2011-12-31 12:21 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-31 12:21 . 2011-12-31 12:21 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2011-12-31 12:21 . 2011-12-31 12:21 -------- d-----w- c:\users\Admin\AppData\Local\temp
2011-12-31 12:21 . 2011-12-31 12:21 -------- d-----w- c:\users\Admin.LOANERA6930P\AppData\Local\temp
2011-12-31 10:02 . 2011-12-31 10:24 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7D652F02-3270-42CE-83B0-453A056C5E6B}\offreg.dll
2011-12-30 08:30 . 2011-11-21 10:47 6823496 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7D652F02-3270-42CE-83B0-453A056C5E6B}\mpengine.dll
2011-12-27 18:09 . 2011-12-27 18:09 -------- d-----w- c:\windows\CheckSur
2011-12-27 17:31 . 2011-12-27 21:23 -------- d-----w- c:\users\Trinity\AppData\Roaming\Skype
2011-12-27 17:31 . 2011-12-27 17:31 -------- d-----w- c:\program files\Common Files\Skype
2011-12-27 17:30 . 2011-12-27 17:31 -------- d-----r- c:\program files\Skype
2011-12-16 09:24 . 2011-12-16 09:27 -------- d-----w- c:\users\Trinity\AppData\Roaming\Spotify
2011-12-16 09:24 . 2011-12-16 09:24 -------- d-----w- c:\users\Trinity\AppData\Local\Spotify
2011-12-06 22:55 . 2011-12-06 22:56 -------- d-----w- c:\program files\iTunes
2011-12-06 22:55 . 2011-12-06 22:55 -------- d-----w- c:\program files\iPod
2011-12-06 22:52 . 2011-12-06 22:53 -------- d-----w- c:\program files\Bonjour
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-09 10:05 . 2011-11-26 14:45 134856 ----a-w- c:\windows\system32\drivers\avipbb.sys
2011-11-28 19:41 . 2011-06-26 21:14 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-27 15:46 . 2011-11-27 15:46 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2011-11-27 15:46 . 2011-11-27 15:46 161792 ----a-w- c:\windows\system32\msls31.dll
2011-11-27 15:46 . 2011-11-27 15:46 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-11-27 15:46 . 2011-11-27 15:46 86528 ----a-w- c:\windows\system32\iesysprep.dll
2011-11-27 15:46 . 2011-11-27 15:46 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2011-11-27 15:46 . 2011-11-27 15:46 48640 ----a-w- c:\windows\system32\mshtmler.dll
2011-11-27 15:46 . 2011-11-27 15:46 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
2011-11-27 15:46 . 2011-11-27 15:46 63488 ----a-w- c:\windows\system32\tdc.ocx
2011-11-27 15:46 . 2011-11-27 15:46 367104 ----a-w- c:\windows\system32\html.iec
2011-11-27 15:46 . 2011-11-27 15:46 74752 ----a-w- c:\windows\system32\iesetup.dll
2011-11-27 15:46 . 2011-11-27 15:46 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-11-27 15:46 . 2011-11-27 15:46 23552 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-27 15:46 . 2011-11-27 15:46 152064 ----a-w- c:\windows\system32\wextract.exe
2011-11-27 15:46 . 2011-11-27 15:46 150528 ----a-w- c:\windows\system32\iexpress.exe
2011-11-27 15:46 . 2011-11-27 15:46 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-27 15:46 . 2011-11-27 15:46 35840 ----a-w- c:\windows\system32\imgutil.dll
2011-11-27 15:46 . 2011-11-27 15:46 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-11-27 15:46 . 2011-11-27 15:46 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-11-27 15:46 . 2011-11-27 15:46 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2011-11-27 15:46 . 2011-11-27 15:46 11776 ----a-w- c:\windows\system32\mshta.exe
2011-11-27 15:46 . 2011-11-27 15:46 101888 ----a-w- c:\windows\system32\admparse.dll
2011-10-24 13:29 . 2011-10-24 13:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 13:29 . 2011-10-24 13:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-03 04:06 . 2011-04-29 15:44 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-10 23:58 . 2011-03-26 18:17 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Trinity\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Trinity\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Trinity\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-07-14 1173504]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-11-09 17049736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Communicator"="c:\program files\Microsoft Office Communicator\communicator.exe" [2011-09-06 5152096]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-05-18 1314816]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-06-04 1791272]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2011-09-23 258512]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-11-12 421736]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
.
c:\users\Admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Greenshot.lnk - c:\program files\Greenshot\Greenshot.exe [2010-3-5 528384]
.
c:\users\Trinity\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Trinity\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-5-25 24176560]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux6"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\cdloader]
2010-02-26 23:43 50520 ----a-w- c:\users\Trinity\AppData\Roaming\mjusbsp\cdloader2.exe
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-07-29 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-07-29 136176]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-09 4640000]
R3 PulseUsb;Livescribe Smartpen USB Driver;c:\windows\system32\DRIVERS\PulseUsb.sys [2010-07-28 20480]
R3 RICOH SmartCard Reader;RICOH SmartCard Reader;c:\windows\system32\DRIVERS\rismc32.sys [2009-07-20 49152]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-31 1343400]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S1 avkmgr;avkmgr;c:\windows\system32\DRIVERS\avkmgr.sys [2011-09-15 36000]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-08-04 176128]
S2 AntiVirSchedulerService;Avira Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [2011-09-23 86224]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2010-07-16 26168]
S2 PenCommService;Livescribe Smartpen Service;c:\program files\Common Files\Livescribe\PenComm\PenCommService.exe [2010-07-28 444928]
S2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files\RosettaStoneLtdServices\RosettaStoneDaemon.exe [2011-03-31 1646056]
S3 ATSwpWDF;AuthenTec TruePrint USB WBF WDF Driver;c:\windows\system32\Drivers\ATSwpWDF.sys [2009-12-03 625224]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2009-04-07 29472]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y6232.sys [2009-06-13 221912]
S3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETw5s32.sys [2010-01-13 6755840]
S3 rismc32;RICOH Smart Card Reader;c:\windows\system32\DRIVERS\rismc32.sys [2009-07-20 49152]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-29 14:42]
.
2011-12-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-29 14:42]
.
2011-12-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2296627571-1405947093-366537282-1011Core.job
- c:\users\Trinity\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-23 08:32]
.
2011-12-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2296627571-1405947093-366537282-1011UA.job
- c:\users\Trinity\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-23 08:32]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Trinity\AppData\Roaming\Mozilla\Firefox\Profiles\sta9pcdq.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2418376&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-LSI Soft Modem - c:\windows\agrsmdel
AddRemove-{09FF4DB8-7DE9-4D47-B7DB-915DB7D9A8CA} - c:\programdata\{83C3B2FD-37EA-4C06-A228-E9B5E32FF0B1}\bm_installer.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-12-31 14:05:18
ComboFix-quarantined-files.txt 2011-12-31 13:05
.
Pre-Run: 102,179,704,832 bytes free
Post-Run: 102,431,744,000 bytes free
.
- - End Of File - - C0938598E37B0F2E7690F7A89F0E2A43



Windows Registry Editor Version 5.00

[-HKEY_CLASSES_ROOT.lnk]

[HKEY_CLASSES_ROOT.lnk] @="lnkfile"

[HKEY_CLASSES_ROOT.lnk\ShellEx]

[HKEY_CLASSES_ROOT.lnk\ShellEx{000214EE-0000-0000-C000-000000000046}] @="{00021401-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT.lnk\ShellEx{000214F9-0000-0000-C000-000000000046}] @="{00021401-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT.lnk\ShellEx{00021500-0000-0000-C000-000000000046}] @="{00021401-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT.lnk\ShellEx{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}] @="{00021401-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT.lnk\ShellNew] "Command"="rundll32.exe appwiz.cpl,NewLinkHere %1"


Attached File  ComboFix.txt   13.72KB   0 downloads

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#2 HelpBot

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Posted 06 January 2012 - 09:55 AM

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    • Please do this even if you have previously posted logs for us.
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***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
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  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

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#3 nasdaq

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Posted 09 January 2012 - 10:04 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Posted Image
Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop.

Please just paste the contents of the DDS.txt log in your next post.
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please let me know of the remaining issues with this computer.

#4 nasdaq

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Posted 15 January 2012 - 09:32 AM

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