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AV Security 2012- post system restore


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2 replies to this topic

#1 g_fcnz

g_fcnz

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Posted 30 December 2011 - 05:55 PM

Hi,

Thanks in advance for helping me with this topic.

My computer got attacked by the AV security 2012 virus earlier today. I ran my Malwarebytes Anti-Malware software, it did its thing for over an hour, and then restarted the computer. After restarting, none of my web browsers worked. Then later, none of my programs would open either. I then restarted again, did a system restore to the last checkpoint. I attempted this twice and each time the computer told me the system restore failed. I restarted one more time without going it in safe mode and found my computer back to the last system restore checkpoint, despite being told that it didn't work.

So my concern now is whether or not the virus or other viruses are still there. I'm hesitating from running Malwarebytes again because of losing all my programs the previous time.

I used hijackthis and this is the log it produced:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:32:21 PM, on 12/30/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Public\Desktop\ITS\Anti-Malware\HiJackThis204.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://g.msn.com/HPNOT/1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://g.msn.com/HPNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -
C:\Program Files (x86)\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: EgisPBIE - {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} -
C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity
Protection\EgisPBIE.dll
O2 - BHO: Windows Live ID Sign-in Helper -
{9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common
Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -
C:\Program Files (x86)\Skype\Toolbars\Internet
Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
"C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper -
{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files
(x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} -
"C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel®
Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec
IPS\PmmUpdate.exe"
O4 - HKLM\..\Run: [EgisUpdate] "C:\Program Files (x86)\EgisTec
IPS\EgisUpdate.exe" -d
O4 - HKLM\..\Run: [VitaKeyTSR] C:\Program Files
(x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisTSR.exe
/run
O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files
(x86)\Symantec\Norton Online Backup\NOBuClient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files
(x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common
Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common
Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files
(x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common
Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common
Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files
(x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Cisco AnyConnect Secure Mobility Agent for Windows]
"C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility
Client\vpnui.exe" -minimized
O4 - HKCU\..\Run: [HPAdvisorDock] C:\Program Files
(x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
O4 - HKCU\..\Run: [Google Update]
"C:\Users\Dorothy\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows
Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin]
C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows
Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin]
C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Dropbox.lnk = Dorothy\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver -
res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... -
C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... -
C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600}
- C:\Program Files (x86)\Windows
Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer -
{219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files
(x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype Plug-In -
{898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files
(x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In -
{898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files
(x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Send To Bluetooth -
{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program
Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... -
{CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program
Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common
files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common
files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
O18 - Protocol: skype-ie-addon-data -
{91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files
(x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -
C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe
Systems Incorporated - C:\Program Files (x86)\Common
Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea
Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown
owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files
(x86)\Common Files\Apple\Mobile Device
Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program
Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. -
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec
Corporation - C:\Program Files (x86)\Common Files\Symantec
Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec
Corporation - C:\Program Files (x86)\Common Files\Symantec
Shared\ccSvcHst.exe
O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files
(x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown
owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EgisTec Service - Egis Technology Inc. - C:\Program
Files (x86)\Hewlett-Packard\HP SimplePass Identity
Protection\EgisService.exe
O23 - Service: EgisTec Ticket Service - Egis Technology Inc. -
C:\Program Files (x86)\Common
Files\EgisTec\Services\EgisTicketService.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel®
Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown
owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program
Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc.
- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google
Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Unknown owner - C:\Program
Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe (file
missing)
O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company
- C:\Program Files\Hewlett-Packard\HP Wireless
Assistant\HPWA_Service.exe
O23 - Service: HP Software Framework Service (hpqwmiex) -
Hewlett-Packard Company - C:\Program Files
(x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Unknown owner -
C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. -
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) -
Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid
Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner -
C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation -
C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel® Management and Security Application Local
Management Service (LMS) - Intel Corporation - C:\Program Files
(x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner -
C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown
owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) -
Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation -
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300
(ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe
(file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) -
Intel® Corporation - C:\Program Files\Common
Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) -
Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown
owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Symantec Management Client (SmcService) - Symantec
Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint
Protection\Smc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) -
Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) -
Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) -
Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) -
IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) -
Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec
Endpoint Protection\Rtvscan.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) -
Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User
Notification Service (UNS) - Intel Corporation - C:\Program Files
(x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) -
Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Validity VCS Fingerprint Service (vcsFPService) -
Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown
owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) -
Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco AnyConnect
Secure Mobility Client\vpnagent.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown
owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc)
- Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file
missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) -
Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110
(wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe
(file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101
(WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media
Player\wmpnetwk.exe (file missing)

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#2 HelpBot

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Posted 05 January 2012 - 06:00 PM

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#3 HelpBot

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