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ONS.EXE


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22 replies to this topic

#1 Steve W

Steve W

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Posted 30 December 2011 - 03:53 PM

Hey everyone,

I was surfing sports sites today and seem to have downloaded a trojan. When I boot up, I get a message that my firewall is down and that I should run a 2012 version of a Windows firewall application. By the way, I couldn't run Windows Explorer from a shortcut or re-enable my firewall. I ran SUPERAntiSpyWare and removed some cookies and 3 files in the registry. Still couldn't use my internet connection without this Windows 2012 thing trying to get me to launch.

It looked too fishy to do so I started looking at the list of executables in my Task Manager. I found ONS.EXE and ended the process. It now lets me get onto the internet, but keep reloading when I reboot. Does anyone know how to get rid of this thing?

Thanks,

Edited by Budapest, 30 December 2011 - 05:25 PM.
Moved from AntiVirus, Firewall and Privacy Products and Protection Methods ~Budapest


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#2 Broni

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Posted 30 December 2011 - 04:59 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 Steve W

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Posted 31 December 2011 - 01:16 PM

Broni,

Thanks for responding. Here are the results of the scans:

===============SECURITY CHECK============================================================================
Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG 2011
McAfee Security Scan Plus
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Reader X (KB403742..) Adobe Reader Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````End of Log````````````

=======================================================================================================
===============FARBAR SERVICE SCANNER===================================================================
Farbar Service Scanner
Ran by Steve (administrator) on 31-12-2011 at 07:34:53
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========
wuauserv Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking LEGACY_wuauserv: Attention! Unable to open LEGACY_wuauserv\0000 registry key. The key does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys
[2004-08-11 16:00] - [2008-10-16 08:43] - 0138496 ____A (Microsoft Corporation) 7618D5218F2A614672EC61A80D854A37

C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Avgtdix(10) Gpc(6) IPSec(4) NetBT(5) NwlnkIpx(8) NwlnkNb(9) PSched(7) Tcpip(3)
0x0A000000040000000100000002000000030000000A0000000500000006000000070000000800000009000000

**** End of log ****

===============================================================================================
===============MINITOOLBOX SCAN===================================================================
MiniToolBox by Farbar
Ran by Steve (administrator) on 31-12-2011 at 07:39:27
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection 2 (Connected)
Broadcom NetXtreme Gigabit Ethernet = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set address name="Local Area Connection" gateway=75.65.214.125 gwmetric=0
add address name="Local Area Connection" gateway=68.87.68.16 gwmetric=0
set dns name="Local Area Connection" source=static addr=75.65.214.125 register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : Steve123 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : hsd1.ms.comcast.net.Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : hsd1.ms.comcast.net. Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller Physical Address. . . . . . . . . : 00-1E-C9-3A-F8-9B Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 76.107.101.136 Subnet Mask . . . . . . . . . . . : 255.255.252.0 Default Gateway . . . . . . . . . : 76.107.100.1 DHCP Server . . . . . . . . . . . : 69.252.196.133 DNS Servers . . . . . . . . . . . : 68.87.68.166 68.87.74.166 Lease Obtained. . . . . . . . . . : Saturday, December 31, 2011 6:55:46 AM Lease Expires . . . . . . . . . . : Monday, January 02, 2012 4:55:59 PMEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet Physical Address. . . . . . . . . : 00-10-18-33-40-BFServer: cns.s3woodstock.ga.atlanta.comcast.net
Address: 68.87.68.166

Name: google.com
Addresses: 74.125.47.105, 74.125.47.147, 74.125.47.106, 74.125.47.104
74.125.47.103, 74.125.47.99

Pinging google.com [74.125.65.105] with 32 bytes of data:Reply from 74.125.65.105: bytes=32 time=41ms TTL=52Reply from 74.125.65.105: bytes=32 time=41ms TTL=52Ping statistics for 74.125.65.105: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 41ms, Maximum = 41ms, Average = 41msServer: cns.s3woodstock.ga.atlanta.comcast.net
Address: 68.87.68.166

Name: yahoo.com
Addresses: 98.139.180.149, 209.191.122.70, 72.30.2.43, 98.137.149.56

Pinging yahoo.com [98.137.149.56] with 32 bytes of data:Reply from 98.137.149.56: bytes=32 time=74ms TTL=51Reply from 98.137.149.56: bytes=32 time=64ms TTL=51Ping statistics for 98.137.149.56: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 64ms, Maximum = 74ms, Average = 69msServer: cns.s3woodstock.ga.atlanta.comcast.net
Address: 68.87.68.166

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:Reply from 208.43.87.2: Destination host unreachable.Reply from 208.43.87.2: Destination host unreachable.Ping statistics for 208.43.87.2: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1e c9 3a f8 9b ...... Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
0x3 ...00 10 18 33 40 bf ...... Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 76.107.100.1 76.107.101.136 10
76.107.100.0 255.255.252.0 76.107.101.136 76.107.101.136 10
76.107.101.136 255.255.255.255 127.0.0.1 127.0.0.1 10
76.255.255.255 255.255.255.255 76.107.101.136 76.107.101.136 10
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 76.107.101.136 76.107.101.136 20
224.0.0.0 240.0.0.0 76.107.101.136 76.107.101.136 10
255.255.255.255 255.255.255.255 76.107.101.136 3 1
255.255.255.255 255.255.255.255 76.107.101.136 76.107.101.136 1
Default Gateway: 76.107.100.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Windows\System32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/31/2011 06:57:09 AM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/30/2011 02:09:55 PM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/30/2011 02:02:21 PM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/30/2011 01:45:48 PM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/30/2011 01:36:08 PM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/30/2011 00:07:24 PM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/30/2011 10:16:36 AM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/29/2011 04:27:45 PM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/25/2011 09:40:39 AM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

Error: (12/23/2011 09:34:43 AM) (Source: AntiSpywareService) (User: )
Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C


System errors:
=============
Error: (12/30/2011 02:06:41 PM) (Source: Service Control Manager) (User: )
Description: The Terminal Services service terminated unexpectedly. It has done this 1 time(s).

Error: (12/30/2011 02:06:41 PM) (Source: Service Control Manager) (User: )
Description: The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

Error: (12/30/2011 01:40:33 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.100.10 for the Network Card with network address 001EC93AF89B has been
denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message).

Error: (12/30/2011 01:40:20 PM) (Source: Dhcp) (User: )
Description: The IP address lease 76.107.101.136 for the Network Card with network address 001EC93AF89B has been
denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message).

Error: (12/22/2011 07:24:48 PM) (Source: 0) (User: )
Description:

Error: (12/10/2011 11:49:41 PM) (Source: Service Control Manager) (User: )
Description: The Comcast AntiSpyware service terminated unexpectedly. It has done this 1 time(s).

Error: (11/28/2011 06:54:56 AM) (Source: Service Control Manager) (User: )
Description: The Comcast AntiSpyware service terminated unexpectedly. It has done this 1 time(s).

Error: (11/24/2011 09:40:17 PM) (Source: Service Control Manager) (User: )
Description: The Comcast AntiSpyware service terminated unexpectedly. It has done this 1 time(s).

Error: (11/19/2011 03:54:07 PM) (Source: Service Control Manager) (User: )
Description: The Comcast AntiSpyware service terminated unexpectedly. It has done this 1 time(s).

Error: (11/08/2011 05:22:11 PM) (Source: Service Control Manager) (User: )
Description: The Comcast AntiSpyware service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Acrobat.com (Version: 2.0.0)
Acrobat.com (Version: 2.0.0.0)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe AIR (Version: 1.5.3.9120)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.0)
Adobe Reader 8.1.2 (Version: 8.1.2)
Adobe Reader 8.1.2 Security Update 1 (KB403742)
AiO_Scan_CDA (Version: 70.0.231.000)
AiOSoftwareNPI (Version: 70.0.231.000)
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.0.69)
Apple Software Update (Version: 2.1.2.120)
ArcSoft Greeting Card Creator
ArcSoft Photo Greeting Card
AVG 2011 (Version: 10.0.1416)
AVG 2011 (Version: 10.0.2109)
Bonjour (Version: 2.0.4.0)
Broadcom ASF Management Applications (Version: 10.16.02)
Broadcom Management Programs (Version: 10.20.03)
Browser Address Error Redirector (Version: 1.00.0000)
BufferChm (Version: 70.0.170.000)
C5100 (Version: 70.0.231.000)
c5100_Help (Version: 70.0.231.000)
CDDRV_Installer (Version: 4.60)
Comcast Desktop Software (v1.2.0.9) (Version: 23)
CP_CalendarTemplates1 (Version: 70.0.170.000)
cp_OnlineProjectsConfig (Version: 70.0.170.000)
CP_Package_Basic1 (Version: 70.0.170.000)
CP_Panorama1Config (Version: 70.0.170.000)
cp_PosterPrintConfig (Version: 70.0.170.000)
CueTour (Version: 70.0.170.000)
CustomerResearchQFolder (Version: 1.00.0000)
Dell ETS Factory Installation (Version: 1.0.0)
Desktop Doctor (Version: 2.5.5)
Destinations (Version: 70.0.170.000)
DeviceManagementQFolder (Version: 1.00.0000)
DocProc (Version: 7.0.0.0)
DocProcQFolder (Version: 1.00.0000)
DocumentViewer (Version: 70.0.170.000)
DocumentViewerQFolder (Version: 1.00.0000)
Eraser (Version: 5.7)
eSupportQFolder (Version: 1.00.0000)
Fax_CDA (Version: 70.0.231.000)
FullDPAppQFolder (Version: 1.00.0000)
Google Earth (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.21.79)
Google Updater (Version: 2.4.2432.1652)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HP Customer Participation Program 7.0 (Version: 7.0)
HP Document Viewer 7.0 (Version: 7.0)
HP Imaging Device Functions 7.0 (Version: 7.0)
HP Photosmart Essential (Version: 1.9.1.3)
HP Photosmart Premier Software 6.5 (Version: 6.5)
HP Photosmart, Officejet and Deskjet 7.0.A
HP Product Assistant (Version: 100.000.001.000)
HP Solution Center 7.0 (Version: 7.0)
HP Update (Version: 5.002.005.003)
HPPhotoSmartExpress (Version: 70.0.170.000)
HPProductAssistant (Version: 70.0.170.000)
InstantShareDevices (Version: 70.0.170.000)
InstantShareDevicesMFC (Version: 70.0.170.000)
Intel® Matrix Storage Manager
iPod for Windows 2005-02-07 (Version: 3.1.0)
iTunes (Version: 10.1.1.4)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
KhalInstallWrapper (Version: 4.60.122)
Logitech Desktop Messenger (Version: 2.52.18)
Logitech SetPoint (Version: 4.60)
Malwarebytes' Anti-Malware
MarketResearch (Version: 70.0.170.000)
McAfee Security Scan Plus (Version: 2.0.181.2)
McAfee SiteAdvisor (Version: 3.4.143)
MetaFrame Presentation Server Client (Version: 9.208.46307)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Professional 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60310.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Mobile Phone Suite Easy Synchronization (Version: 1.2.25)
MSN Money Investment Toolbox (Version: 15)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
Music Oasis (Version: 1.0.0)
Neat ADF Scanner 2008 Driver (Version: 2.0.0.61)
Neat ADF Scanner Driver (Version: 2.0.0.56)
Neat Mobile Scanner (Silver) Driver (Version: 2.0.0.63)
Neat Mobile Scanner 2008 Driver (Version: 2.0.0.69)
Neat Mobile Scanner Driver (Version: 2.0.0.122)
NeatWorks (Version: 4.9.8.2)
NeatWorks Core Files (Version: 4.9.8.2)
NewCopy_CDA (Version: 70.0.231.000)
NVIDIA Drivers
OCR Software by I.R.I.S 7.0 (Version: 7.0)
PanoStandAlone (Version: 70.0.170.000)
Photo Gadget
Photodex Presenter
PhotoGallery (Version: 70.0.170.000)
PowerDVD (Version: 7.0)
ProductContextNPI (Version: 70.0.231.000)
QuickBooks Premier: Accountant Edition 2007 (Version: )
QuickBooks Product Listing Service (Version: 2.0.148)
QuickTime (Version: 7.69.80.9)
RandMap (Version: 70.0.170.000)
Readme (Version: 70.0.231.000)
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.5.0)
Roxio Creator BDAV Plugin (Version: 3.5.0)
Roxio Creator Copy (Version: 3.5.0)
Roxio Creator Data (Version: 3.5.0)
Roxio Creator DE (Version: 3.5.0)
Roxio Creator Tools (Version: 3.5.0)
Roxio Drag-to-Disc (Version: 9.1)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
Scan (Version: 7.0.0.0)
ScannerCopy (Version: 7.0.0.0)
SearchAssist
SkinsHP1 (Version: 70.0.170.000)
SlideShow (Version: 70.0.170.000)
SolutionCenter (Version: 70.0.170.000)
Sonic CinePlayer Decoder Pack (Version: 4.2.0)
Sonic_PrimoSDK (Version: 70.0.170.000)
Status (Version: 70.0.170.000)
SUPERAntiSpyware (Version: 4.52.1000)
SupportSoft Assisted Service (Version: 15)
Toolbox (Version: 70.0.170.000)
TrayApp (Version: 70.0.170.000)
TurboTax 2010
TurboTax 2010 WinPerFedFormset (Version: 010.000.4227)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0483)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0214)
TurboTax 2010 wrapper (Version: 010.000.0157)
Unload (Version: 7.0.0)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 70.0.170.000)
WIDCOMM Bluetooth Software (Version: 5.1.0.2700)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.8.0031.9)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinZip 15.5 (Version: 15.5.9468)
Xfinity.com Toolbar 3.5
Yahoo! Detect

========================= Memory info: ===================================

Percentage of memory in use: 40%
Total physical RAM: 2045.54 MB
Available physical RAM: 1219.75 MB
Total Pagefile: 3937.75 MB
Available Pagefile: 3023.63 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.46 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.76 GB) (Free:194.32 GB) NTFS
2 Drive d: () (Fixed) (Total:232.82 GB) (Free:231.19 GB) NTFS

========================= Users: ========================================

User accounts for \\STEVE123

Administrator Guest HelpAssistant
Steve SUPPORT_388945a0 Tracy


**** End of log ****

================================================================================================================
===============MALWAREBYTES ANTI-MALWARE SCAN===================================================================
Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.31.03

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Steve :: STEVE123 [administrator]

12/31/2011 8:04:23 AM
mbam-log-2011-12-31 (08-04-23).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 207493
Time elapsed: 4 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKCR\.exe\shell\open\command| (Hijack.ExeFile) -> Data: "C:\Documents and Settings\Steve\Local Settings\Application Data\ons.exe" -a "%1" %* -> Quarantined and deleted successfully.

Registry Data Items Detected: 1
HKLM\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command| (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Steve\Local Settings\Application Data\ons.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Documents and Settings\Steve\Local Settings\Application Data\ons.exe (Trojan.ExeShell.Gen) -> Quarantined and deleted successfully.
C:\Documents and Settings\Steve\Favorites\Online Pharmacy for Prescription Drugs - CVS Pharmacy Drug Store.url (Rogue.Link) -> Quarantined and deleted successfully.

(end)

================================================================================================================
====================================GMER SCAN===================================================================
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-31 11:47:59
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 ST325031 rev.3.AD
Running: ib5th5sh.exe; Driver: C:\DOCUME~1\Steve\LOCALS~1\Temp\ugdoipob.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xA9260738]
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xA8D5C640]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xA9260878]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xA9260914]

---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB8F03360, 0x3475F7, 0xE8000020]
init C:\WINDOWS\system32\drivers\Senfilt.sys entry point in "init" section [0xAFAB9A00]

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \FileSystem\Fastfat \Fat A39EED20
Device \FileSystem\Fastfat \Fat A3A06631

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Roxio)

---- EOF - GMER 1.0.15 ----

=======================================================================================================

It took quite a while for GMER to run its scan. So, there might be some false readings from AVG since it was set to deactivate for only 15 minutes.

Let me know what you think.

Thanks,

Steve

#4 Broni

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Posted 31 December 2011 - 01:45 PM

How are the issues now?

I can see from your logs you have problems with Windows updates?

Then...

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#5 Steve W

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Posted 31 December 2011 - 10:20 PM

Everything seems to be running okay. I haven't tried running very much because I'm busy keeping up with 2 kids!

The ONS.exe file is no longer running so I believe it is eliminated.

You were right about my Windows updates not running. I thought it was just because Microsoft was fazing out support for XP.

Here is the log file created from running aswMBR:

aswMBR version 0.9.9.1124 Copyright© 2011 AVAST Software
Run date: 2011-12-31 20:48:51
-----------------------------
20:48:51.781 OS Version: Windows 5.1.2600 Service Pack 3
20:48:51.781 Number of processors: 2 586 0xF0D
20:48:51.781 ComputerName: STEVE123 UserName: Steve
20:48:52.781 Initialize success
20:49:00.515 AVAST engine defs: 11123101
20:49:14.937 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
20:49:14.937 Disk 0 Vendor: ST325031 3.AD Size: 238418MB BusType: 3
20:49:14.937 Disk 1 \Device\Harddisk1\DR1 -> \Device\Ide\IAAStorageDevice-2
20:49:14.937 Disk 1 Vendor: ST325031 3.AD Size: 238418MB BusType: 3
20:49:14.953 Disk 0 MBR read successfully
20:49:14.953 Disk 0 MBR scan
20:49:14.968 Disk 0 Windows XP default MBR code
20:49:14.968 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 62 MB offset 63
20:49:15.000 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 238347 MB offset 128520
20:49:15.000 Disk 0 scanning sectors +488263545
20:49:15.062 Disk 0 scanning C:\WINDOWS\system32\drivers
20:49:25.156 Service scanning
20:49:26.125 Modules scanning
20:49:31.578 Disk 0 trace - called modules:
20:49:31.609 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
20:49:31.609 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a5838c8]
20:49:31.609 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x8a56e030]
20:49:32.156 AVAST engine scan C:\WINDOWS
20:49:56.328 AVAST engine scan C:\WINDOWS\system32
20:51:37.937 AVAST engine scan C:\WINDOWS\system32\drivers
20:51:54.984 AVAST engine scan C:\Documents and Settings\Steve
21:00:47.546 AVAST engine scan C:\Documents and Settings\All Users
21:03:40.031 Scan finished successfully
21:12:17.296 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Steve\Desktop\PC Maint Files\06 aswMBR\MBR.dat"
21:12:17.296 The log file has been saved successfully to "C:\Documents and Settings\Steve\Desktop\PC Maint Files\06 aswMBR\06 aswMBR.txt"

Thanks again for all your help!

Steve

#6 Steve W

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Posted 31 December 2011 - 10:21 PM

By the way, should I run Fix MBR now that the scan is complete?

#7 Broni

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Posted 31 December 2011 - 10:31 PM

NO!

Windows updates are not running because you have one registry key missing.

Do you another XP computer at home?

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#8 Steve W

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Posted 31 December 2011 - 10:35 PM

No, this is the only one.

#9 Broni

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Posted 31 December 2011 - 10:39 PM

Let me fire up my XP.
Hold on there....

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#10 Steve W

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Posted 31 December 2011 - 11:03 PM

Standing by.

#11 Broni

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Posted 31 December 2011 - 11:10 PM

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/



Please go to Start=>Run (alternatively use Windows key+R), type regedit and click OK.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
Right-Click Root and select Permissions...
Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
Click Apply and OK.
Download following file from here: http://www.filedropper.com/legacywuauserv_1
Double-click on downloaded file and confirm the prompt.
Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.

Download following file from here: http://www.filedropper.com/wuauserv_1
Double-click on downloaded file and confirm the prompt.

Restart computer, post new FSS log.

Edited by Broni, 31 December 2011 - 11:36 PM.

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#12 Steve W

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Posted 31 December 2011 - 11:30 PM

No joy on downloading the file. I get directed to upload a file.

#13 Broni

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Posted 31 December 2011 - 11:35 PM

Just edited links. Try again.

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#14 Steve W

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Posted 31 December 2011 - 11:47 PM

The first link directed me to install 7zip, which I did. Now both links just take me to search.Freeze.com

#15 Broni

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Posted 31 December 2011 - 11:55 PM

Those links work perfectly fine for me.
Are you clicking on a big button "Download this file"?

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