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Web Redirects AND XP Security 2012


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4 replies to this topic

#1 Ra21V12eN

Ra21V12eN

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Posted 30 December 2011 - 01:41 PM

This is for my Father In Laws computer that I can work on remotely. (He's quite a drive so working directly is hard.)

He's been battling the XP Internet Security 2012 and has a Website Re-director for about 2 weeks or so. Normally MBAM will take care of the XP Internet Security in my past experience, but because of the re-director, it keeps coming back.

When opening a browser, and doing a search, the page loads, then immediately redirects to one or more other sites. He's also then getting the XP Internet Security 2012. After MBAM hadn't removed it completely, I followed the directions for removing it, but due to the re-director, it just keeps coming back.

Thanks in advance!



Here is the DDS Log
+++++++++++++++++++++++++++++++++++++
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by John at 10:28:41 on 2011-12-30
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1004 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Nuance\dgnsvc.exe
C:\Program Files\Nuance\Nuance Cloud Connector\GladFileMonSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nuance\Nuance Cloud Connector\WOSVSSSvrXP32.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\WINDOWS\system32\java.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe
C:\Program Files\Nuance\Nuance Cloud Connector\GladinetClient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\All Users\Application Data\FLEXnet\Connect\11\agent.exe
C:\WINDOWS\System32\svchost.exe -k NecUsbSevice
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C7768536-96F8-4001-B1A2-90EE21279187} - No File
TB: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
uRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
uRun: [ccleaner] "c:\program files\ccleaner\CCleaner.exe" /AUTO
uRun: [ISUSPM] c:\documents and settings\all users\application data\flexnet\connect\11\ISUSPM.exe -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil11c_Plugin.exe -update plugin
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HPHUPD06] c:\program files\hp\{aac4fc36-8f89-4587-8dd3-ebc57c83374d}\hphupd06.exe
mRun: [HPHmon06] c:\windows\system32\hphmon06.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb11.exe
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [OmniPage Preload] c:\program files\nuance\omnipage18\OmniPage18.exe /preload
mRun: [Nuance OmniPage 18-reminder] "c:\program files\nuance\omnipage18\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\omnipage 18\ereg\Ereg.ini"
mRun: [DNS7reminder] "c:\program files\nuance\naturallyspeaking11\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\nuance\naturallyspeaking11\Ereg.ini
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\msiwir~1.lnk - c:\program files\msi\common\RaUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nuance~1.lnk - c:\program files\nuance\nuance cloud connector\GladLauncher.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8DF24447-C38B-446E-BCF7-6ED05769CA7C} : DhcpNameServer = 192.168.1.1
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
Notify: NecUsb3Sevice - USB3Nw32.dll
Notify: USB3Nw32 - USB3Nw32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\john\application data\mozilla\firefox\profiles\ighazaan.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 165648]
R1 MpKsl80cff221;MpKsl80cff221;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8785ae2d-929b-4f6c-ba6b-6e5d44a31495}\MpKsl80cff221.sys [2011-12-27 29904]
R2 DragonSvc;Dragon Service;c:\program files\common files\nuance\dgnsvc.exe [2010-9-24 296808]
R2 GladFileMonSvc;GladFileMonSvc;c:\program files\nuance\nuance cloud connector\GladFileMonSvc.exe [2011-5-9 29552]
R2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-1-15 204800]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-10-23 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-2-28 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-7-20 47640]
R2 NecUsb;USB Service;c:\windows\system32\svchost.exe -k NecUsbSevice [2006-2-28 14336]
S1 MpKsl6f1db4b5;MpKsl6f1db4b5;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8b9cec97-a3ed-4448-a86c-3e2420be292f}\mpksl6f1db4b5.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8b9cec97-a3ed-4448-a86c-3e2420be292f}\MpKsl6f1db4b5.sys [?]
S1 MpKslb1811aa7;MpKslb1811aa7;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8b9cec97-a3ed-4448-a86c-3e2420be292f}\mpkslb1811aa7.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8b9cec97-a3ed-4448-a86c-3e2420be292f}\MpKslb1811aa7.sys [?]
S1 MpKslf2d9c308;MpKslf2d9c308;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8b9cec97-a3ed-4448-a86c-3e2420be292f}\mpkslf2d9c308.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8b9cec97-a3ed-4448-a86c-3e2420be292f}\MpKslf2d9c308.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2011-12-30 17:20:11 54016 ----a-w- c:\windows\system32\drivers\eppjbaey.sys
2011-12-29 16:59:46 37888 ----a-w- c:\windows\system32\USB3Nw32.dll
2011-12-29 16:59:46 157184 ------w- c:\windows\system32\NUSB3w32.dll
2011-12-28 01:28:12 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8785ae2d-929b-4f6c-ba6b-6e5d44a31495}\MpKsl80cff221.sys
2011-12-28 01:27:59 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8785ae2d-929b-4f6c-ba6b-6e5d44a31495}\offreg.dll
2011-12-28 01:27:53 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8785ae2d-929b-4f6c-ba6b-6e5d44a31495}\mpengine.dll
2011-12-28 00:58:11 64512 -c--a-w- c:\windows\system32\dllcache\serial.sys
2011-12-28 00:58:11 64512 ----a-w- c:\windows\system32\drivers\serial.sys
2011-12-28 00:56:07 -------- d-sha-r- C:\cmdcons
2011-12-28 00:54:15 98816 ----a-w- c:\windows\sed.exe
2011-12-28 00:54:15 518144 ----a-w- c:\windows\SWREG.exe
2011-12-28 00:54:15 256000 ----a-w- c:\windows\PEV.exe
2011-12-28 00:54:15 208896 ----a-w- c:\windows\MBR.exe
2011-12-22 22:53:01 -------- d-----w- c:\program files\common files\IVA
2011-12-22 22:52:30 -------- d-----w- c:\program files\common files\Nuance
2011-12-22 22:47:27 -------- d-----w- c:\windows\speech
2011-12-22 21:59:23 -------- d-----w- c:\documents and settings\john\local settings\application data\gladinet
2011-12-22 21:59:10 -------- d-----w- c:\documents and settings\all users\application data\Nuance
2011-12-22 21:54:01 -------- d-----w- C:\Gladinet
2011-12-22 21:50:03 -------- d-----w- c:\windows\pixtran
.
==================== Find3M ====================
.
2011-12-16 21:03:07 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-12-16 21:03:06 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-12-16 21:03:06 52096 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2011-12-16 21:03:06 30592 ----a-w- c:\windows\system32\LMIport.dll
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-11 15:07:38 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-10-06 21:02:47 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll.000.bak
2011-10-06 21:02:45 87424 ----a-w- c:\windows\system32\LMIinit.dll.000.bak
2006-02-28 12:00:00 94784 --sh--w- c:\windows\twain.dll
2008-04-14 00:12:07 50688 --sh--w- c:\windows\twain_32.dll
2011-02-08 13:33:55 978944 --sha-w- c:\windows\system32\mfc42.dll
2008-04-14 00:12:01 57344 --sh--w- c:\windows\system32\msvcirt.dll
2008-04-14 00:12:01 413696 --sh--w- c:\windows\system32\msvcp60.dll
2010-12-20 17:32:15 551936 --sh--w- c:\windows\system32\oleaut32.dll
2008-04-14 00:12:32 11776 --sh--w- c:\windows\system32\regsvr32.exe
.
============= FINISH: 10:29:02.12 ===============

Attached Files



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Posted 05 January 2012 - 04:20 PM

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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 Ra21V12eN

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Posted 05 January 2012 - 06:58 PM

Per the bot... I'm still needing help and have attached the log files.

Yes, I have Windows CD's available. If necessary / can't solve this, will format system and upgrade to Windows 7.

Attached Files



#4 nasdaq

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Posted 06 January 2012 - 11:23 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
  • Do not install any other programs until this if fixed.[/b]
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

Please post the logs and let me know if the problem persists.

#5 nasdaq

nasdaq

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Posted 12 January 2012 - 10:08 AM

Due to the lack of feedback, this topic is now closed.

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