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ping.exe


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#1 RichieW13

RichieW13

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Posted 29 December 2011 - 07:49 PM

I keep having a process called ping.exe slowly take up a bunch of memory on my computer. I can end the process, and it goes away for a few minutes and then starts building up memory usage again. So far this hasn't caused me any problems except to slow down my computer, and occasionally cause various spam websites to pop up.

I already tried running iExplore.com.

I have also already used malwarebytes. One other thing is when I leave malwarebytes running, I keep getting little pop-up warnings saying that various IP addresses are being blocked.

The ark.txt file from my GMER scan is over 2MB and is too large to attach to this message.



.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_25
Run by richiew at 10:04:14 on 2011-12-29
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.668 [GMT -8:00]
.
AV: Total Protection for Small Business *Enabled/Updated* {8C354827-2F54-4E28-90DC-AD391E77808C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Common Files\Sage\LS1\ServiceHost\1.1\Sage.LS1.ServiceHost.exe
C:\Program Files\Common Files\Silver Bullet Technology\Logging\Logging Service\SBTLogService.exe
C:\WINDOWS\system32\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\McAfee\Managed VirusScan\Agent\swAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\sttray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\richiew.DOMAIN\Local Settings\Application Data\Google\Update\1.3.21.79\GoogleCrashHandler.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\RescueTime\RescueTime.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Documents and Settings\richiew-old\Local Settings\Application Data\Meebo\Meebo Notifier\MeeboNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Remote Access Viewer\RemoteAccessViewer.exe
C:\MB7\Programs\SageMasterBuilder.exe
C:\Program Files\Remote Access Viewer\RemoteSoundPlayer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\System32\ping.exe
C:\Documents and Settings\richiew.DOMAIN\Desktop\Defogger.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\managed virusscan\vscan\ScriptSn.20100520053739.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\richiew.domain\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe" /LOGON
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
mRun: [<NO NAME>]
mRun: [hpbdfawep] c:\program files\hp\dfawep\bin\hpbdfawep.exe 1
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [JobHisInit] c:\program files\rds\rmclient\JobHisInit.exe
mRun: [MplSetUp] c:\program files\rds\rmclient\MplSetUp.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: mswsock.dll
Trusted Zone: comerica.com\busdepcap
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1308863614483
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1308863605108
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://www.takakicpa.com/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://intercall.webex.com/client/T25L10NSP41EP2-INTERCALL/webex/ieatgpc.cab
TCP: DhcpNameServer = 192.168.100.2 192.168.100.3
TCP: Interfaces\{7FCDC97B-F388-4541-A4F6-CEB9696DD7AB} : DhcpNameServer = 192.168.100.2 192.168.100.3
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt5.0.0.778.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\richiew.domain\application data\mozilla\firefox\profiles\l4tv1b5f.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: c:\documents and settings\richiew.domain\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
.
============= SERVICES / DRIVERS ===============
.
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-12-14 56208]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-5-16 214664]
R1 RapportCerberus_34302;RapportCerberus_34302;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\34302\RapportCerberus32_34302.sys [2011-12-15 228208]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-12-14 71440]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-12-14 164112]
R2 EngineServer;EngineServer;c:\program files\mcafee\managed virusscan\vscan\EngineServer.exe [2008-5-19 14144]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-12-22 652872]
R2 McShield;McShield;c:\progra~1\mcafee\manage~1\vscan\McShield.exe [2008-5-16 144704]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2008-5-16 282824]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-12-14 931640]
R2 Sage.LS1.ServiceHost.1.1;Sage Service Host (v1.1);c:\program files\common files\sage\ls1\servicehost\1.1\Sage.LS1.ServiceHost.exe [2008-12-16 106496]
R2 SBT Log;SBT Log;c:\program files\common files\silver bullet technology\logging\logging service\SBTLogService.exe [2008-2-6 53248]
R2 SWAGENT;SonicWALL Agent Service;c:\program files\mcafee\managed virusscan\agent\swAgent.exe [2008-5-19 202048]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-12-22 20464]
R3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2008-5-16 79816]
R3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2008-5-16 35272]
R3 RapportIaso;RapportIaso;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportms\baseline\RapportIaso.sys [2011-12-14 21520]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-1 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-11-1 136176]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2008-5-19 34248]
.
=============== Created Last 30 ================
.
2011-12-29 02:42:46 -------- d-----w- c:\documents and settings\richiew.domain\application data\Sage
2011-12-29 02:38:38 -------- d-----w- c:\program files\Silver Bullet Technology
2011-12-29 02:38:22 53248 ----a-r- c:\documents and settings\richiew.domain\application data\microsoft\installer\{34b8ee17-ee09-4be8-8877-6a67c03c392c}\ARPPRODUCTICON.exe
2011-12-29 02:31:33 -------- d-----w- c:\documents and settings\all users\application data\Silver Bullet Technology
2011-12-29 02:31:31 -------- d-----w- c:\program files\common files\Silver Bullet Technology
2011-12-29 02:27:31 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\RemoteCapture
2011-12-29 02:27:18 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\IsolatedStorage
2011-12-29 02:26:57 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\assembly
2011-12-29 00:26:15 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Sage
2011-12-28 17:22:00 -------- d-----w- c:\documents and settings\richiew.domain\application data\Meebo
2011-12-28 17:21:38 -------- d-sh--w- c:\documents and settings\richiew.domain\IECompatCache
2011-12-28 17:20:09 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\RescueTime.com
2011-12-27 22:40:53 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Google
2011-12-27 22:34:06 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Help
2011-12-27 22:33:56 -------- d-----w- c:\documents and settings\richiew.domain\application data\McAfee
2011-12-27 19:43:03 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Mozilla
2011-12-27 19:35:52 -------- d-----w- c:\documents and settings\richiew.domain\application data\Aatrix Software
2011-12-27 17:05:55 -------- d-----w- c:\documents and settings\richiew.domain\application data\Malwarebytes
2011-12-27 17:03:56 -------- d-sh--w- c:\documents and settings\richiew.domain\PrivacIE
2011-12-27 17:02:35 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Adobe
2011-12-27 16:59:23 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\ApplicationHistory
2011-12-27 16:59:23 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Apple Computer
2011-12-27 16:57:48 -------- d-sh--w- c:\documents and settings\richiew.domain\IETldCache
2011-12-27 16:57:31 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Trusteer
2011-12-27 16:57:31 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Microsoft
2011-12-23 00:44:01 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-12-23 00:43:55 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-23 00:43:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-14 20:23:32 56208 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-12-13 00:15:06 -------- d-----w- c:\program files\iPod
2011-12-13 00:15:02 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2011-11-16 17:36:34 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-24 22:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 22:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
============= FINISH: 10:05:51.86 ===============

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Posted 05 January 2012 - 12:20 AM

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Posted 06 January 2012 - 12:00 AM

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  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 RichieW13

RichieW13
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:08:57 AM

Posted 06 January 2012 - 01:01 PM

Thanks.

Here are my logs:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 12/27/2007 6:01:09 AM
System Uptime: 1/4/2012 9:51:47 AM (26 hours ago)
.
Motherboard: Intel Corporation | | D946GZIS
Processor: Intel® Pentium® D CPU 3.20GHz | | 3196/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 153 GiB total, 114.384 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1015: 12/1/2011 7:37:58 PM - System Checkpoint
RP1016: 12/5/2011 5:44:32 PM - System Checkpoint
RP1017: 12/6/2011 6:36:52 PM - System Checkpoint
RP1018: 12/7/2011 7:30:05 PM - System Checkpoint
RP1019: 12/8/2011 12:51:42 PM - Installed Sage Master Builder.
RP1020: 12/9/2011 2:24:55 PM - System Checkpoint
RP1021: 12/12/2011 3:25:55 PM - System Checkpoint
RP1022: 12/13/2011 6:36:09 PM - System Checkpoint
RP1023: 12/14/2011 6:47:39 PM - System Checkpoint
RP1024: 12/15/2011 6:58:11 PM - System Checkpoint
RP1025: 12/19/2011 10:51:29 AM - System Checkpoint
RP1026: 12/19/2011 4:17:50 PM - Installed QuickTime
RP1027: 12/20/2011 8:34:57 AM - Installed Rapport
RP1028: 12/21/2011 1:59:36 PM - System Checkpoint
RP1029: 12/22/2011 2:01:08 PM - System Checkpoint
RP1030: 12/24/2011 10:07:16 AM - System Checkpoint
RP1031: 12/25/2011 12:20:42 PM - System Checkpoint
RP1032: 12/26/2011 1:20:41 PM - System Checkpoint
RP1033: 12/27/2011 10:39:48 AM - Restore Operation
RP1034: 12/27/2011 1:29:41 PM - Removed Apple Mobile Device Support
RP1035: 12/27/2011 1:32:52 PM - Removed MotoTally
RP1036: 12/27/2011 1:39:12 PM - Configured TRA-SER Plumbing-HVACR-PVF
RP1037: 12/27/2011 2:37:24 PM - Restore Operation
RP1038: 12/27/2011 3:16:57 PM - Installed ClearType Tuning Control Panel Applet
RP1039: 12/27/2011 4:58:05 PM - Installed Microsoft Fix it 50339
RP1040: 12/27/2011 5:09:38 PM - Configured Microsoft Office Standard 2007
RP1041: 12/28/2011 5:26:24 PM - System Checkpoint
RP1042: 12/28/2011 6:31:11 PM - Installed Ranger_for_CR-25_CR-55.
RP1043: 12/28/2011 6:38:19 PM - Installed Ranger_for_CR-25_CR-55.
RP1044: 1/3/2012 9:22:32 AM - ComboFix created restore point
RP1045: 1/3/2012 11:29:37 AM - Restore Operation
RP1046: 1/4/2012 11:44:27 AM - System Checkpoint
.
==== Installed Programs ======================
.
2007 Microsoft Office Suite Service Pack 2 (SP2)
Adobe Acrobat 7.0 Professional
Adobe Acrobat 7.1.0 Professional
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Apple Application Support
Apple Software Update
Bonjour
ClearType Tuning Control Panel Applet
Compatibility Pack for the 2007 Office system
CorePLS_Full_QFolder
CorePLS_Min_QFolder
Crystal Reports XI
CustomerResearchQFolder
DeskTopBinder - SmartDeviceMonitor for Client
DiskAid 4.71
GetRaceResults
GIMP 2.4.7
Google Chrome
Google Earth
Google Gmail Notifier
Google SketchUp 8
Google Update Helper
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
HP Care Pack Core
HP Care Pack Products
HP Extended Capabilities 6.0
HP LaserJet P2015 Series 1.0
HP Update
hppFonts
hppIOFiles
hppLJP2015
hppManualsP2015
hppMSRedist
hppTLBXFXP2015
hppusgP2015
hppWebRegMM
hpzTLBXFX
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections 11.2.0.69
Intel® Processor ID Utility
iTunes
iTunes Library Updater
Java Auto Updater
Java™ 6 Update 22
Java™ 6 Update 25
KONICA MINOLTA bizhub C451
LAN-Fax Utilities
LightScribe 1.4.136.1
MarketResearch
McAfee Virus and Spyware Protection Service
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MobileMe Control Panel
Moffsoft FreeCalc
Mozilla Firefox 8.0 (x86 en-US)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
MyVisionX
Product_SF_Full_QFolder
Product_SF_Min_QFolder
QuickBooks Premier: Contractor Edition 2007
QuickTime
Rapport
Sage Master Builder
Sage Master Builder 15
Sage Master Builder 16
Sage Master Builder 17
Sage Master Builder Licensing 1.1
Sage Master Builder Payroll Tax Reports
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
SigmaTel Audio
SmartDeviceMonitor for Admin
Smead Viewables
SupportSoft Assisted Service
TBS WMP Plug-in
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Outlook 2007 Junk Email Filter (KB2536413)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 8.0 x86 Runtime Setup Package
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
WinDriver6 USB Driver
XML Paper Specification Shared Components Pack 1.0
Yahoo! Detect
.
==== Event Viewer Messages From Past Week ========
.
12/29/2011 6:32:00 PM, error: Schedule [7901] - The At37.job command failed to start due to the following error: %%2147942402
1/4/2012 9:54:19 AM, error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error 2147952450 (0x80072742).
1/4/2012 9:54:11 AM, error: Service Control Manager [7031] - The Sage Service Host (v1.1) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/4/2012 9:53:54 AM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: A socket operation encountered a dead network.
1/4/2012 9:53:52 AM, error: Service Control Manager [7023] - The Net Logon service terminated with the following error: A socket operation encountered a dead network.
1/4/2012 9:52:09 AM, error: NETLOGON [5737] - The system returned the following unexpected error code: A socket operation encountered a dead network.
1/3/2012 9:35:43 AM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.
1/3/2012 3:47:25 PM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Sage Service Host (v1.1) service, but this action failed with the following error: The service database is locked.
1/3/2012 11:23:27 AM, error: Service Control Manager [7023] - The Automatic Updates service terminated with the following error: %%2147952450
1/3/2012 11:21:33 AM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: A socket operation encountered a dead network.
.
==== End Of File ===========================



.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_25
Run by richiew at 11:36:21 on 2012-01-05
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1410 [GMT -8:00]
.
AV: Total Protection for Small Business *Enabled/Outdated* {8C354827-2F54-4E28-90DC-AD391E77808C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\WINDOWS\system32\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\McAfee\Managed VirusScan\Agent\swAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\sttray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\richiew.DOMAIN\Local Settings\Application Data\Google\Update\1.3.21.79\GoogleCrashHandler.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\managed virusscan\vscan\ScriptSn.20100520053739.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\richiew.domain\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe" /LOGON
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
mRun: [<NO NAME>]
mRun: [hpbdfawep] c:\program files\hp\dfawep\bin\hpbdfawep.exe 1
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [JobHisInit] c:\program files\rds\rmclient\JobHisInit.exe
mRun: [MplSetUp] c:\program files\rds\rmclient\MplSetUp.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: mswsock.dll
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1308863614483
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1308863605108
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://www.takakicpa.com/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://intercall.webex.com/client/T25L10NSP41EP2-INTERCALL/webex/ieatgpc.cab
TCP: Interfaces\{7FCDC97B-F388-4541-A4F6-CEB9696DD7AB} : NameServer = 192.168.100.2,192.168.100.3
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt5.0.0.778.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\richiew.domain\application data\mozilla\firefox\profiles\l4tv1b5f.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: c:\documents and settings\richiew.domain\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
.
============= SERVICES / DRIVERS ===============
.
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-12-14 56208]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-5-16 214664]
R1 RapportCerberus_34302;RapportCerberus_34302;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\34302\RapportCerberus32_34302.sys [2011-12-15 228208]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-12-14 71440]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-12-14 164112]
R2 EngineServer;EngineServer;c:\program files\mcafee\managed virusscan\vscan\EngineServer.exe [2008-5-19 14144]
R2 McShield;McShield;c:\progra~1\mcafee\manage~1\vscan\McShield.exe [2008-5-16 144704]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2008-5-16 282824]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-12-14 931640]
R2 SWAGENT;SonicWALL Agent Service;c:\program files\mcafee\managed virusscan\agent\swAgent.exe [2008-5-19 202048]
R3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2008-5-16 79816]
R3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2008-5-16 35272]
R3 RapportIaso;RapportIaso;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportms\baseline\RapportIaso.sys [2011-12-14 21520]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-1 136176]
S2 Sage.LS1.ServiceHost.1.1;Sage Service Host (v1.1);c:\program files\common files\sage\ls1\servicehost\1.1\Sage.LS1.ServiceHost.exe [2008-12-16 106496]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-11-1 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-1-3 40776]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2008-5-19 34248]
.
=============== Created Last 30 ================
.
2012-01-03 19:46:11 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-01-03 19:32:08 -------- d-----w- c:\windows\system32\wbem\repository\FS
2012-01-03 19:32:08 -------- d-----w- c:\windows\system32\wbem\Repository
2012-01-03 19:29:48 0 ----a-w- c:\windows\system32\sbtrl(2).dll
2012-01-03 18:20:39 -------- d-----w- C:\RECYCLER(2)
2012-01-03 17:26:01 -------- d-----w- C:\cmdcons
2011-12-30 00:38:53 0 ----a-w- c:\windows\system32\sbtrl.dll
2011-12-29 02:42:46 -------- d-----w- c:\documents and settings\richiew.domain\application data\Sage
2011-12-29 02:38:38 -------- d-----w- c:\program files\Silver Bullet Technology
2011-12-29 02:38:22 53248 ----a-r- c:\documents and settings\richiew.domain\application data\microsoft\installer\{34b8ee17-ee09-4be8-8877-6a67c03c392c}\ARPPRODUCTICON.exe
2011-12-29 02:31:33 -------- d-----w- c:\documents and settings\all users\application data\Silver Bullet Technology
2011-12-29 02:31:31 -------- d-----w- c:\program files\common files\Silver Bullet Technology
2011-12-29 02:27:31 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\RemoteCapture
2011-12-29 02:27:18 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\IsolatedStorage
2011-12-29 02:26:57 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\assembly
2011-12-29 00:26:15 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Sage
2011-12-28 17:22:00 -------- d-----w- c:\documents and settings\richiew.domain\application data\Meebo
2011-12-28 17:21:38 -------- d-sh--w- c:\documents and settings\richiew.domain\IECompatCache
2011-12-28 17:20:09 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\RescueTime.com
2011-12-27 22:40:53 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Google
2011-12-27 22:34:06 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Help
2011-12-27 22:33:56 -------- d-----w- c:\documents and settings\richiew.domain\application data\McAfee
2011-12-27 19:43:03 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Mozilla
2011-12-27 19:35:52 -------- d-----w- c:\documents and settings\richiew.domain\application data\Aatrix Software
2011-12-27 17:05:55 -------- d-----w- c:\documents and settings\richiew.domain\application data\Malwarebytes
2011-12-27 17:03:56 -------- d-sh--w- c:\documents and settings\richiew.domain\PrivacIE
2011-12-27 17:02:35 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Adobe
2011-12-27 16:59:23 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\ApplicationHistory
2011-12-27 16:59:23 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Apple Computer
2011-12-27 16:57:48 -------- d-sh--w- c:\documents and settings\richiew.domain\IETldCache
2011-12-27 16:57:31 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Trusteer
2011-12-27 16:57:31 -------- d-----w- c:\documents and settings\richiew.domain\local settings\application data\Microsoft
2011-12-23 00:44:01 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-12-23 00:43:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-14 20:23:32 56208 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-12-13 00:15:06 -------- d-----w- c:\program files\iPod
2011-12-13 00:15:02 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2011-11-16 17:36:34 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-24 22:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 22:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
============= FINISH: 11:37:28.98 ===============

#5 gringo_pr

gringo_pr

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Posted 06 January 2012 - 01:30 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 gringo_pr

gringo_pr

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Posted 09 January 2012 - 12:41 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 RichieW13

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Posted 09 January 2012 - 12:58 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


Yes please. This is my work computer, so I hope to run ComboFix on Monday.

#8 gringo_pr

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Posted 09 January 2012 - 01:01 AM

no problem - but I may not be on till early in the afternoon


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 RichieW13

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Posted 10 January 2012 - 11:58 PM

Thanks for trying to help me out. The boss decided I was wasting too much time trying to fix my computer (which is 5 years old anyway) and bought a new one.

So you can close this.

#10 gringo_pr

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Posted 11 January 2012 - 12:17 AM

thanks for letting me know



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 gringo_pr

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Posted 14 January 2012 - 02:54 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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