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ping.exe consuming > 90% CPU


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#1 rtga

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Posted 29 December 2011 - 06:40 PM

Hi,

Few days ago, my computer was infected with fake antivirus/internet security 2012. I was able to remove the fake annti-virus. However, I noticed that ping.exe is active and consuming majority of the system resources.
I ran MB Anti-Malware( Full Scan and Quick Scan ) multiple times. But, still issue with ping.exe is around and slowing the computer. I believe some rouge process is piggy backing on ping.exe(valid command).
I am on Windows XP SP 3.

Can you please help me in identifying and removing this rogue process?


Thanks for your help in advance.


RT.

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#2 Broni

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Posted 29 December 2011 - 07:55 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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