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Reactivate Windows 7 after drive wipe


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4 replies to this topic

#1 stantech

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Posted 29 December 2011 - 05:31 PM

I have a Dell XPS 13 that came with Vista home. I later upgraded to Windows 7 home. The computer began to have intermittent lock up and video failures so I decided to wipe the drive and do a clean install of Windows 7. Now I can't activate windows 7. Since I upgraded this legitimently I should be able to reactivate my system. Can anyone give me some direction on the proper process.

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#2 Allan

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Posted 29 December 2011 - 05:36 PM

I suggest you call Microsoft: http://support.microsoft.com/kb/950929

#3 apompilius

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Posted 29 December 2011 - 06:31 PM

Do you have the original activation key from when you upgraded to windows 7? If you do, call microsoft (the number on their website is 800-642-7676) and they will give you a new key to reinstall windows 7.

#4 AngryRaisin

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Posted 30 December 2011 - 04:40 AM

I think you are looking for this article.

http://www.winsupersite.com/article/windows-7/clean-install-windows-7-with-upgrade-media

#5 stantech

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Posted 30 December 2011 - 11:37 AM

Thanks All! I called Microsoft and they help me resolve the issue.




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