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Gateway GT4016 System Restore questions


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#1 TroyMacGregor

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Posted 29 December 2011 - 04:53 PM

I am in the process of doing a full system recovery on my Gateway GT4016. It's running Windows XP Media Center SP3. This machine has a partitioned drive with D: labeled as "recovery". When I use the system recovery tool the computer reboots and goes into a menu that states "System Restore environment is incomplete! System Restore reinstalls the environment." with the only option being OK. When I click "OK" it asks me "Please insert System Restore DVD #1 now." Can someone please tell my how I would do that I the computer itself didn't come with any software on disc? I though the recovery partition on the hard drive was supposed to resolve having to recover with outside media.

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#2 Eyesee

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Posted 29 December 2011 - 05:33 PM

Hello and welcome to the forum!

Did you ever create restoration disks for this system?
It should have prompted you to do so when the system was new.
In the beginning there was the command line.

#3 TroyMacGregor

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Posted 29 December 2011 - 05:39 PM

You know that was about 5 years and 3 addresses ago. I can't honestly remember if I did or not. I know exactly hat you're talking about because I had to do it for the current laptop that I'm using. Is there not another way to fix this?

UPDATE:
I found the command prompt to make a set of backup disks. I guess there is a nag screen that's supposed to remind you to do it every 24 hours. But I honestly can't remember doing it. I've read that it will only allow you to make one set of disks, is this correct? If that's the case then I didn't do it before. But now I am. After that I will go into the gateway recovery tool and do the system restore. Cross your fingers for me. I hope this works.

Edited by TroyMacGregor, 29 December 2011 - 06:46 PM.


#4 Eyesee

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Posted 29 December 2011 - 07:50 PM

Once you make the disks (I hope you mean dvd's) you should just be able to boot from them and do the recovery.
It should recreate the recovery partition for you if it works like HPs do.
Sounds like your recovery partition is corrupt somehow.

Make sure to back up your personal data first as you want to do a destructive recovery.

You may not need to go this far though as you never really said what is wrong with the system
In the beginning there was the command line.

#5 TroyMacGregor

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Posted 29 December 2011 - 08:01 PM

I though I was doing everyone a favor by making a long story short but here's the full version of it. I installed Microsoft Security Essentials 3 days ago. After the scan and restart I was unable to get online, I checked my other devices in the house and they were fine. I tried to go back to an earlier save point but that utility is kaput. It tries to open but does nothing. My computer is searching for a network like it is a wireless device, but it's not and never has been. Called my service provider we ran and after running a few checks they said it was out of their hands they said to call Microsoft. Microft put me into transfer hell and eventually ended up telling me that since MSE was a free program and I was running XP Media Center I would have to pay up. Not an option right now. So I made sure all of my personal data was backed up and started down the road of restoring the system. When I ran the restore program it gave me that dreaded error I mentioned above. Now it's putting me through a cycle of swapping out disks, (3 cd's) that I created and making no progress whatsoever. Before I go any further what would you suggest I do?

Edited by TroyMacGregor, 29 December 2011 - 08:05 PM.


#6 Eyesee

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Posted 29 December 2011 - 09:50 PM

Is it creating the disks at this point?

If you have never made them you really should!

Instead of going throuh a full restoration why dont you try uninstalling Security Essentials first as that is where the problem appears to have started.
In the beginning there was the command line.

#7 TroyMacGregor

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Posted 29 December 2011 - 10:23 PM

I have uninstalled MSE and created the disks.

#8 Eyesee

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Posted 29 December 2011 - 10:33 PM

And?

Does the Internet work now?
Inquiring minds want to know

How many disks are in the set you just made?
Did the system create them sucessfully?

I really dont think that you need to go as far as a full resoration.
Wait for feedback from others before taking such a drastic step!
In the beginning there was the command line.

#9 TroyMacGregor

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Posted 29 December 2011 - 10:39 PM

I'm still having the same problems with the internet. I ran the utility to create the disks, a set of 3, which it says was done sucessfully. I understand about wiping the hard drive and reinstalling windows. Believe me, I've done it before (not on this machine) and it's not what I want to do.
I do appreciate any help you can offer.

Edited by TroyMacGregor, 29 December 2011 - 10:52 PM.


#10 Eyesee

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Posted 29 December 2011 - 10:53 PM

What does device manager report under network devices?

I think all you might really need to do is to reinstall the drivers
In the beginning there was the command line.

#11 TroyMacGregor

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Posted 29 December 2011 - 11:10 PM

Under network adapters 2 things are listed
1394 Net Adapter
NVIDIA nForce Networking Controller

When I go into properties for both of them it tells me that both of them are working fine.
I try to run the troubleshooter and it doesn't start.
I try to roll back the driver and there's not one to roll back to.

#12 Eyesee

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Posted 30 December 2011 - 12:58 AM

Make sure that you do not have a proxy set in coltrol panel - internet options - connections tab - lan settings button
In the beginning there was the command line.

#13 TroyMacGregor

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Posted 30 December 2011 - 01:06 AM

Ok, I've done that.
Still no connection




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