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Google searches redirects to get-answers-fast, infomash in Chrome


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20 replies to this topic

#1 Happy_Dude

Happy_Dude

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  • Local time:07:55 PM

Posted 29 December 2011 - 01:47 PM

Hiya! I hope you guys can help; my girlfriend is experiencing problems with her browsers redirecting to several malicious sites (such as get-answers-fast and infomash) when doing Google searches. Right now, only Chrome seems to have the issue, but Firefox and Internet Explorer both also had redirections.

I asked her to run a Malwarebytes scan, and it found fsharproj (Trojan.BHO). However, the problem still persists. Any help would be greatly appreciated. She also has a Norton suite, and I asked her to scan with it, and it found ~20 things, all "fixed". The problem seems to be fixed in Firefox and Internet Explorer, but NOT in Google Chrome.

As per instructions from the preparation guide, I have generated a DDS log.

EDIT- I have generated a GMER log, and posted it after the DDS log and attached ark.txt.
NOTE: When she ran GMER, she was not able to check anything else other than Services, Registry, Files, and ADS. (She was only able to select those options, and nothing else.)

Here is my DDS log (and I have attached the Attach.txt):
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Stephanie at 13:16:01 on 2011-12-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3758.1707 [GMT -5:00]
.
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\PROGRA~2\PHAROS~1\Core\CTskMstr.exe
c:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\system32\spool\DRIVERS\x64\3\HP1006MC.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe
C:\Users\Stephanie\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\OLYMPUS\DeviceDetector\DeviceDetector4.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe
C:\Users\Stephanie\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files (x86)\Common Files\Olympus Shared\DeviceManager\olydvrsv.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
C:\Program Files\Sony\VAIO Update Common\VUAgent.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Sony\VAIO Care\VCService.exe
C:\Program Files\Sony\VAIO Care\VCAgent.exe
C:\Windows\System32\vds.exe
C:\Program Files\Sony\VAIO Care\Admload.exe
C:\Users\Stephanie\AppData\Local\Google\Update\1.3.21.79\GoogleCrashHandler.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\Magic-i Visual Effects.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [Elbserver] C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe /Stay
uRun: [SanDiskSecureAccess_Manager.exe] C:\Users\Stephanie\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [SHTtray.exe] C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\Users\STEPHA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Stephanie\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DEVICE~1.LNK - C:\Program Files (x86)\OLYMPUS\DeviceDetector\DeviceDetector4.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\NETGEA~1.LNK - C:\Program Files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
TCP: Interfaces\{597649FD-27A4-4D35-AFDB-8328C72AAAD8} : DhcpNameServer = 208.59.247.45 208.59.247.46
TCP: Interfaces\{5FA80055-075B-4ACC-8877-B0D0FFE21BEF} : DhcpNameServer = 192.168.1.1 68.237.161.12
TCP: Interfaces\{5FA80055-075B-4ACC-8877-B0D0FFE21BEF}\149627E45647 : DhcpNameServer = 10.255.252.1
TCP: Interfaces\{5FA80055-075B-4ACC-8877-B0D0FFE21BEF}\75F6C6669656E45647D2745647D234F6E6E65636475646 : DhcpNameServer = 172.20.48.1
TCP: Interfaces\{5FA80055-075B-4ACC-8877-B0D0FFE21BEF}\75F6C6669656E45647D27457563747 : DhcpNameServer = 172.20.24.1
TCP: Interfaces\{5FA80055-075B-4ACC-8877-B0D0FFE21BEF}\75F6C6669656E45647D2F40756E6 : DhcpNameServer = 129.49.7.170
TCP: Interfaces\{DC6C2F3F-7D81-43E4-A04F-B5633AA5F0DD} : DhcpNameServer = 192.168.1.1 68.237.161.12
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: VESWinlogon - VESWinlogon.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: DivX HiQ: {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO-X64: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun-x64: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun-x64: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun-x64: [SHTtray.exe] C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Stephanie\AppData\Roaming\Mozilla\Firefox\Profiles\8dlsiqjl.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Stephanie\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Users\Stephanie\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Stephanie\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SCMNdisP;General NDIS Protocol Driver;C:\Windows\system32\DRIVERS\scmndisp.sys --> C:\Windows\system32\DRIVERS\scmndisp.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-12-21 1156216]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\drivers\NISx64\1109000.00C\ccHPx64.sys --> C:\Windows\system32\drivers\NISx64\1109000.00C\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\IPSDefs\20111228.001\IDSviA64.sys [2011-12-28 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1109000.00C\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1109000.00C\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS --> C:\Windows\system32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-4-26 13336]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccsvchst.exe [2011-10-12 126400]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 rimspci;rimspci;C:\Windows\system32\drivers\rimssne64.sys --> C:\Windows\system32\drivers\rimssne64.sys [?]
R2 risdsnpe;risdsnpe;C:\Windows\system32\drivers\risdsne64.sys --> C:\Windows\system32\drivers\risdsne64.sys [?]
R2 SampleCollector;VAIO Care Performance Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2011-12-15 259192]
R2 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2010-7-14 120104]
R2 SOHDBSvr;VAIO Media plus Database Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2010-7-14 70952]
R2 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2010-7-14 427304]
R2 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2010-7-14 75048]
R2 SOHPlMgr;VAIO Media plus Playlist Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2010-7-14 91432]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-4-26 2320920]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-9-14 642416]
R2 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-2-19 529776]
R2 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2010-2-19 386416]
R2 vpnagent;Cisco AnyConnect VPN Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2009-12-17 497856]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys --> C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-9 138360]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\drivers\HECIx64.sys --> C:\Windows\system32\drivers\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 NETwNs64;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETwNs64.sys --> C:\Windows\system32\DRIVERS\NETwNs64.sys [?]
R3 Olympus DVR Service;Olympus DVR Service;C:\Program Files (x86)\Common Files\Olympus Shared\DeviceManager\olydvrsv.exe [2010-12-14 176128]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\drivers\SFEP.sys --> C:\Windows\system32\drivers\SFEP.sys [?]
R3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2010-7-14 571248]
R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2011-12-15 44736]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update Common\VUAgent.exe [2011-9-23 1429608]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
R3 wdkmd;Intel WiDi KMD;C:\Windows\system32\DRIVERS\WDKMD.sys --> C:\Windows\system32\DRIVERS\WDKMD.sys [?]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-14 135664]
S2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2010-7-14 104960]
S2 WSWNDA3100;WSWNDA3100;C:\Program Files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe [2011-1-2 278528]
S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;C:\Windows\system32\DRIVERS\bcmwlhigh664.sys --> C:\Windows\system32\DRIVERS\bcmwlhigh664.sys [?]
S3 btusbflt;Bluetooth USB Filter;C:\Windows\system32\drivers\btusbflt.sys --> C:\Windows\system32\drivers\btusbflt.sys [?]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-14 135664]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 51740536]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-7-19 340240]
S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TVICHW64;TVICHW64;\??\C:\Windows\system32\DRIVERS\TVICHW64.SYS --> C:\Windows\system32\DRIVERS\TVICHW64.SYS [?]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2010-2-19 115568]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2011-8-5 306400]
S3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;C:\Windows\system32\DRIVERS\WN111v2x.sys --> C:\Windows\system32\DRIVERS\WN111v2x.sys [?]
.
=============== Created Last 30 ================
.
2011-12-29 02:26:08 -------- d-sh--w- C:\$RECYCLE.BIN
2011-12-29 01:49:19 98816 ----a-w- C:\Windows\sed.exe
2011-12-29 01:49:19 518144 ----a-w- C:\Windows\SWREG.exe
2011-12-29 01:49:19 256000 ----a-w- C:\Windows\PEV.exe
2011-12-29 01:49:19 208896 ----a-w- C:\Windows\MBR.exe
2011-12-29 00:10:07 -------- d-----w- C:\Users\Stephanie\AppData\Roaming\Malwarebytes
2011-12-29 00:09:48 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-29 00:09:47 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-12-29 00:09:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-12-22 04:53:32 207360 ----a-w- C:\Windows\SysWow64\srrstr.dll
2011-12-14 16:05:13 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2011-12-14 16:05:12 723456 ----a-w- C:\Windows\System32\EncDec.dll
2011-12-14 16:05:12 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
2011-12-14 16:05:12 3145216 ----a-w- C:\Windows\System32\win32k.sys
2011-12-14 16:05:09 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-12-14 16:05:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-12-09 13:41:12 24416 ----a-r- C:\Windows\System32\AdobePDFUI.dll
2011-12-09 13:40:15 183696 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2011-12-03 19:46:39 -------- d-----w- C:\Users\Stephanie\AppData\Local\Olympus
2011-12-03 19:46:32 -------- d-----w- C:\Users\Stephanie\Library
2011-12-03 19:46:32 -------- d-----w- C:\Users\Stephanie\AppData\Local\Apple Computer
2011-12-03 19:24:14 -------- d-----w- C:\Program Files (x86)\OLYMPUS
2011-12-03 19:20:40 -------- d-----w- C:\Program Files (x86)\Common Files\Olympus Shared
2011-12-03 16:52:42 255352 ----a-w- C:\Windows\SysWow64\awrdscdc.ax
2011-12-03 16:50:30 24576 ------w- C:\Windows\SysWow64\msxml3a.dll
2011-12-03 16:50:16 -------- d-----w- C:\Program Files (x86)\Audible
.
==================== Find3M ====================
.
2011-12-21 21:19:13 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-04 01:53:39 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\Windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-10-24 19:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 19:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
.
============= FINISH: 13:16:40.70 ===============



GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-29 13:50:32
Windows 6.1.7601 Service Pack 1
Running: gmer.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\0c6076a27b49
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\f07bcbdff942
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\0c6076a27b49 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\f07bcbdff942 (not active ControlSet)

---- EOF - GMER 1.0.15 ----

EDIT::
Added tidbit about problem still existing in Google Chrome, but not Internet Explorer or Firefox.

Attached Files


Edited by Happy_Dude, 29 December 2011 - 02:01 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:55 PM

Posted 03 January 2012 - 01:40 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Happy_Dude

Happy_Dude
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:55 PM

Posted 03 January 2012 - 04:13 PM

Heya, thanks for getting back to me. Just an update, I had her uninstall Java and Chrome and made Firefox her default browser (since the redirects seem fixed in Firefox). Also, I have run on the computer before, but I do not know if that fixed the issue 100% (but it did seem to help).

If you wouldn't mind, I would still like to checkout the computer with these steps. Thanks :)

Here is the Combofix log:

ComboFix 12-01-03.04 - Stephanie 01/03/2012 15:55:37.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3758.2073 [GMT -5:00]
Running from: c:\users\Stephanie\Downloads\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2011-12-03 to 2012-01-03 )))))))))))))))))))))))))))))))
.
.
2012-01-01 19:46 . 2012-01-01 19:46 626688 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcr80.dll
2012-01-01 19:46 . 2012-01-01 19:46 548864 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcp80.dll
2012-01-01 19:46 . 2012-01-01 19:46 479232 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcm80.dll
2012-01-01 19:46 . 2012-01-01 19:46 43992 ----a-w- c:\program files (x86)\Mozilla Firefox\mozutils.dll
2012-01-01 15:58 . 2009-08-20 06:50 24416 ----a-r- c:\windows\system32\AdobePDFUI.dll
2011-12-31 23:52 . 2011-12-31 23:52 -------- d-----r- c:\program files (x86)\Skype
2011-12-31 23:38 . 2011-12-31 23:38 -------- d-----w- c:\users\Stephanie\AppData\Roaming\WinPatrol
2011-12-31 23:37 . 2011-12-31 23:37 -------- d-----w- c:\program files (x86)\BillP Studios
2011-12-31 23:37 . 2011-12-31 23:37 -------- d-----w- c:\programdata\InstallMate
2011-12-29 00:10 . 2011-12-29 00:10 -------- d-----w- c:\users\Stephanie\AppData\Roaming\Malwarebytes
2011-12-29 00:09 . 2011-12-29 00:09 -------- d-----w- c:\programdata\Malwarebytes
2011-12-29 00:09 . 2011-12-29 00:09 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-12-29 00:09 . 2011-12-10 20:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-22 04:53 . 2011-12-21 23:06 207360 ----a-w- c:\windows\SysWow64\srrstr.dll
2011-12-21 21:19 . 2011-12-21 21:19 -------- d-----w- c:\windows\system32\Macromed
2011-12-14 16:05 . 2011-10-26 05:21 43520 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-14 16:05 . 2011-11-24 04:52 3145216 ----a-w- c:\windows\system32\win32k.sys
2011-12-14 16:05 . 2011-10-15 06:31 723456 ----a-w- c:\windows\system32\EncDec.dll
2011-12-14 16:05 . 2011-10-15 05:38 534528 ----a-w- c:\windows\SysWow64\EncDec.dll
2011-12-14 16:05 . 2011-11-05 05:32 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-14 16:05 . 2011-11-05 04:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-12-09 13:40 . 2011-09-05 17:04 183696 ----a-w- c:\program files (x86)\Mozilla Firefox\plugins\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-21 21:19 . 2011-10-13 13:13 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-12-03 16:52 . 2011-12-03 16:52 255352 ----a-w- c:\windows\SysWow64\awrdscdc.ax
2011-10-24 19:29 . 2011-10-24 19:29 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-10-24 19:29 . 2011-10-24 19:29 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
.
<pre>
c:\program files (x86)\Yoics Inc\Remote Cameras\Remote Cameras .exe
</pre>
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Elbserver"="c:\program files (x86)\Sony\Media Gallery\ElbServer.exe" [2009-10-15 72192]
"SanDiskSecureAccess_Manager.exe"="c:\users\Stephanie\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe" [2010-11-10 31095432]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2009-11-20 284696]
"SmartWiHelper"="c:\program files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" [2010-01-20 82944]
"ISBMgr.exe"="c:\program files (x86)\Sony\ISB Utility\ISBMgr.exe" [2009-08-27 320880]
"PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2009-10-24 597792]
"SHTtray.exe"="c:\program files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe" [2009-10-15 99624]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\winpatrol.exe" [2011-12-29 329824]
.
c:\users\Stephanie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Stephanie\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-5-25 24176560]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-9-4 1081632]
Device Detector 4.lnk - c:\program files (x86)\OLYMPUS\DeviceDetector\DeviceDetector4.exe [2011-1-14 417792]
NETGEAR WNDA3100v2 Smart Wizard.lnk - c:\program files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe [2011-1-2 3280896]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2009-12-02 05:03 98304 ------w- c:\windows\System32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-14 135664]
R2 uCamMonitor;CamMonitor;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2008-09-18 104960]
R2 WSWNDA3100;WSWNDA3100;c:\program files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe [2009-11-04 278528]
R3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\DRIVERS\bcmwlhigh664.sys [x]
R3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [x]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-14 135664]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 51740536]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-07-19 340240]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [x]
R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-01-10 174440]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TVICHW64;TVICHW64;c:\windows\system32\DRIVERS\TVICHW64.SYS [x]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2010-02-20 115568]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\Zune\WMZuneComm.exe [2011-08-05 306400]
R3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\DRIVERS\WN111v2x.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-11-14 1156216]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NISx64\1109000.00C\ccHPx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\IPSDefs\20111228.001\IDSvia64.sys [2011-08-23 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1109000.00C\Ironx64.SYS [x]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-09-06 169312]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-11-20 13336]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe [2011-08-04 126400]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
S2 rimspci;rimspci;c:\windows\system32\drivers\rimssne64.sys [x]
S2 risdsnpe;risdsnpe;c:\windows\system32\drivers\risdsne64.sys [x]
S2 SampleCollector;VAIO Care Performance Service;c:\program files\Sony\VAIO Care\VCPerfService.exe [2011-01-29 259192]
S2 SOHCImp;VAIO Media plus Content Importer;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2009-10-15 120104]
S2 SOHDBSvr;VAIO Media plus Database Manager;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2009-10-15 70952]
S2 SOHDms;VAIO Media plus Digital Media Server;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2009-10-15 427304]
S2 SOHDs;VAIO Media plus Device Searcher;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2009-10-15 75048]
S2 SOHPlMgr;VAIO Media plus Playlist Manager;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2009-10-15 91432]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-12-14 2320920]
S2 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-09-15 642416]
S2 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-02-20 529776]
S2 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2010-02-20 386416]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2009-12-17 497856]
S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\DRIVERS\ArcSoftKsUFilter.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-09 138360]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\drivers\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 NETwNs64;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETwNs64.sys [x]
S3 Olympus DVR Service;Olympus DVR Service;c:\program files (x86)\Common Files\Olympus Shared\DeviceManager\olydvrsv.exe [2010-12-14 176128]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [x]
S3 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe [2009-12-01 571248]
S3 VCService;VCService;c:\program files\Sony\VAIO Care\VCService.exe [2011-02-14 44736]
S3 VUAgent;VUAgent;c:\program files\Sony\VAIO Update Common\VUAgent.exe [2011-09-23 1429608]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-14 18:09]
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-14 18:09]
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3311223240-67050849-13777015-1000Core.job
- c:\users\Stephanie\AppData\Local\Google\Update\GoogleUpdate.exe [2010-08-06 18:09]
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3311223240-67050849-13777015-1000UA.job
- c:\users\Stephanie\AppData\Local\Google\Update\GoogleUpdate.exe [2010-08-06 18:09]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-12-16 9636896]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [N/A]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-03 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-03 390680]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-03 410136]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-07-19 1931024]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2011-08-05 163552]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 112512]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]
"Logitech Download Assistant"="c:\windows\system32\rundll32.exe" [2009-07-14 45568]
"WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\WinPatrol.exe" [2011-12-29 329824]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
FF - ProfilePath - c:\users\Stephanie\AppData\Roaming\Mozilla\Firefox\Profiles\8dlsiqjl.default\
FF - prefs.js: browser.startup.homepage - nytimes.com
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SampleCollector]
"ImagePath"="\"c:\program files\Sony\VAIO Care\VCPerfService.exe\" \"/service\" \"/sstates\" \"/sampleinterval=5000\" \"/procinterval=5\" \"/dllinterval=120\" \"/counter=\Processor(_Total)\% Processor Time:1/counter=\PhysicalDisk(_Total)\Disk Bytes/sec:1\" \"/counter=\Network Interface(*)\Bytes Total/sec:1\" \"/expandcounter=\Processor Information(*)\Processor Frequency:1\" \"/expandcounter=\Processor(*)\% Idle Time:1\" \"/expandcounter=\Processor(*)\% C1 Time:1\" \"/expandcounter=\Processor(*)\% C2 Time:1\" \"/expandcounter=\Processor(*)\% C3 Time:1\" \"/expandcounter=\Processor(*)\% Processor Time:1\" \"/directory=c:\programdata\Sony Corporation\VAIO Care\inteldata\""
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-01-03 16:04:42
ComboFix-quarantined-files.txt 2012-01-03 21:04
ComboFix2.txt 2011-12-29 02:29
.
Pre-Run: 238,273,609,728 bytes free
Post-Run: 238,230,523,904 bytes free
.
- - End Of File - - 82344845BA977C523A13A23A215B0F2A

Attached Files


Edited by Happy_Dude, 03 January 2012 - 04:22 PM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:55 PM

Posted 03 January 2012 - 04:34 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 Happy_Dude

Happy_Dude
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:55 PM

Posted 03 January 2012 - 05:26 PM

Heya; everything looks fine. Just wanna follow-through on all your steps. (My GF is no longer using Chrome as her default browser.)

Here is the Combofix log:

ComboFix 12-01-03.07 - Stephanie 01/03/2012 17:11:03.3.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3758.1758 [GMT -5:00]
Running from: c:\users\Stephanie\Downloads\ComboFix.exe
Command switches used :: c:\users\Stephanie\Desktop\CFScript.txt
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-12-03 to 2012-01-03 )))))))))))))))))))))))))))))))
.
.
2012-01-03 22:16 . 2012-01-03 22:16 -------- d-----w- c:\users\Visitor\AppData\Local\temp
2012-01-03 22:16 . 2012-01-03 22:16 -------- d-----w- c:\users\Guest\AppData\Local\temp
2012-01-03 22:16 . 2012-01-03 22:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-29 00:10 . 2011-12-29 00:10 -------- d-----w- c:\users\Stephanie\AppData\Roaming\Malwarebytes
2011-12-29 00:09 . 2011-12-29 00:09 -------- d-----w- c:\programdata\Malwarebytes
2011-12-29 00:09 . 2011-12-29 00:09 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-12-29 00:09 . 2011-12-10 20:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-22 04:53 . 2011-12-21 23:06 207360 ----a-w- c:\windows\SysWow64\srrstr.dll
2011-12-21 21:19 . 2011-12-21 21:19 -------- d-----w- c:\windows\system32\Macromed
2011-12-14 16:05 . 2011-10-26 05:21 43520 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-14 16:05 . 2011-11-24 04:52 3145216 ----a-w- c:\windows\system32\win32k.sys
2011-12-14 16:05 . 2011-10-15 06:31 723456 ----a-w- c:\windows\system32\EncDec.dll
2011-12-14 16:05 . 2011-10-15 05:38 534528 ----a-w- c:\windows\SysWow64\EncDec.dll
2011-12-14 16:05 . 2011-11-05 05:32 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-14 16:05 . 2011-11-05 04:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-12-09 13:40 . 2011-09-05 17:04 183696 ----a-w- c:\program files (x86)\Mozilla Firefox\plugins\nppdf32.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-21 21:19 . 2011-10-13 13:13 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-12-03 16:52 . 2011-12-03 16:52 255352 ----a-w- c:\windows\SysWow64\awrdscdc.ax
2011-10-24 19:29 . 2011-10-24 19:29 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-10-24 19:29 . 2011-10-24 19:29 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
.
<pre>
c:\program files (x86)\Yoics Inc\Remote Cameras\Remote Cameras .exe
</pre>
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Elbserver"="c:\program files (x86)\Sony\Media Gallery\ElbServer.exe" [2009-10-15 72192]
"SanDiskSecureAccess_Manager.exe"="c:\users\Stephanie\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe" [2010-11-10 31095432]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2009-11-20 284696]
"SmartWiHelper"="c:\program files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" [2010-01-20 82944]
"ISBMgr.exe"="c:\program files (x86)\Sony\ISB Utility\ISBMgr.exe" [2009-08-27 320880]
"PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2009-10-24 597792]
"SHTtray.exe"="c:\program files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe" [2009-10-15 99624]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\winpatrol.exe" [2011-12-29 329824]
.
c:\users\Stephanie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Stephanie\AppData\Roaming\Dropbox\bin\Dropbox.exe [2011-5-25 24176560]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-9-4 1081632]
Device Detector 4.lnk - c:\program files (x86)\OLYMPUS\DeviceDetector\DeviceDetector4.exe [2011-1-14 417792]
NETGEAR WNDA3100v2 Smart Wizard.lnk - c:\program files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe [2011-1-2 3280896]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2009-12-02 05:03 98304 ------w- c:\windows\System32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-14 135664]
R2 uCamMonitor;CamMonitor;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2008-09-18 104960]
R2 WSWNDA3100;WSWNDA3100;c:\program files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe [2009-11-04 278528]
R3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\DRIVERS\bcmwlhigh664.sys [x]
R3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [x]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-14 135664]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 51740536]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-07-19 340240]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [x]
R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-01-10 174440]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TVICHW64;TVICHW64;c:\windows\system32\DRIVERS\TVICHW64.SYS [x]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2010-02-20 115568]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\Zune\WMZuneComm.exe [2011-08-05 306400]
R3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\DRIVERS\WN111v2x.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\DRIVERS\scmndisp.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-11-14 1156216]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NISx64\1109000.00C\ccHPx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.6.0.32\Definitions\IPSDefs\20111228.001\IDSvia64.sys [2011-08-23 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1109000.00C\Ironx64.SYS [x]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-09-06 169312]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-11-20 13336]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe [2011-08-04 126400]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
S2 rimspci;rimspci;c:\windows\system32\drivers\rimssne64.sys [x]
S2 risdsnpe;risdsnpe;c:\windows\system32\drivers\risdsne64.sys [x]
S2 SampleCollector;VAIO Care Performance Service;c:\program files\Sony\VAIO Care\VCPerfService.exe [2011-01-29 259192]
S2 SOHCImp;VAIO Media plus Content Importer;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2009-10-15 120104]
S2 SOHDBSvr;VAIO Media plus Database Manager;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2009-10-15 70952]
S2 SOHDms;VAIO Media plus Digital Media Server;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2009-10-15 427304]
S2 SOHDs;VAIO Media plus Device Searcher;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2009-10-15 75048]
S2 SOHPlMgr;VAIO Media plus Playlist Manager;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2009-10-15 91432]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-12-14 2320920]
S2 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-09-15 642416]
S2 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-02-20 529776]
S2 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2010-02-20 386416]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2009-12-17 497856]
S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\DRIVERS\ArcSoftKsUFilter.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-09 138360]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\drivers\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 NETwNs64;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETwNs64.sys [x]
S3 Olympus DVR Service;Olympus DVR Service;c:\program files (x86)\Common Files\Olympus Shared\DeviceManager\olydvrsv.exe [2010-12-14 176128]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [x]
S3 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe [2009-12-01 571248]
S3 VCService;VCService;c:\program files\Sony\VAIO Care\VCService.exe [2011-02-14 44736]
S3 VUAgent;VUAgent;c:\program files\Sony\VAIO Update Common\VUAgent.exe [2011-09-23 1429608]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-14 18:09]
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-14 18:09]
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3311223240-67050849-13777015-1000Core.job
- c:\users\Stephanie\AppData\Local\Google\Update\GoogleUpdate.exe [2010-08-06 18:09]
.
2012-01-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3311223240-67050849-13777015-1000UA.job
- c:\users\Stephanie\AppData\Local\Google\Update\GoogleUpdate.exe [2010-08-06 18:09]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Stephanie\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-12-16 9636896]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [N/A]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-03 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-03 390680]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-03 410136]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-07-19 1931024]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2011-08-05 163552]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 112512]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]
"Logitech Download Assistant"="c:\windows\system32\rundll32.exe" [2009-07-14 45568]
"WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\WinPatrol.exe" [2011-12-29 329824]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
FF - ProfilePath - c:\users\Stephanie\AppData\Roaming\Mozilla\Firefox\Profiles\8dlsiqjl.default\
FF - prefs.js: browser.startup.homepage - nytimes.com
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SampleCollector]
"ImagePath"="\"c:\program files\Sony\VAIO Care\VCPerfService.exe\" \"/service\" \"/sstates\" \"/sampleinterval=5000\" \"/procinterval=5\" \"/dllinterval=120\" \"/counter=\Processor(_Total)\% Processor Time:1/counter=\PhysicalDisk(_Total)\Disk Bytes/sec:1\" \"/counter=\Network Interface(*)\Bytes Total/sec:1\" \"/expandcounter=\Processor Information(*)\Processor Frequency:1\" \"/expandcounter=\Processor(*)\% Idle Time:1\" \"/expandcounter=\Processor(*)\% C1 Time:1\" \"/expandcounter=\Processor(*)\% C2 Time:1\" \"/expandcounter=\Processor(*)\% C3 Time:1\" \"/expandcounter=\Processor(*)\% Processor Time:1\" \"/directory=c:\programdata\Sony Corporation\VAIO Care\inteldata\""
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-01-03 17:18:12
ComboFix-quarantined-files.txt 2012-01-03 22:18
ComboFix2.txt 2012-01-03 21:04
ComboFix3.txt 2011-12-29 02:29
.
Pre-Run: 238,290,305,024 bytes free
Post-Run: 238,141,558,784 bytes free
.
- - End Of File - - 034F2CE74AF607410681C516C60F027B

Attached Files



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:08:55 PM

Posted 03 January 2012 - 05:32 PM

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Happy_Dude

Happy_Dude
  • Topic Starter

  • Members
  • 8 posts
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  • Local time:07:55 PM

Posted 04 January 2012 - 11:17 PM

Hey, sorry for taking a bit; we were caught up in somethings and we were finally able to do the steps this evening. Everything is working fine; no redirects (and she stopped using Google Chrome, so she's not able to check whether or not issues still exist).

Here is the MBAM log:
Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.05.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Stephanie :: ELISE [administrator]

1/4/2012 10:40:52 PM
mbam-log-2012-01-04 (22-40-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216625
Time elapsed: 5 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Here is the HiJackThis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:12:22 PM, on 1/4/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Users\Stephanie\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
C:\Program Files (x86)\OLYMPUS\DeviceDetector\DeviceDetector4.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe
C:\Users\Stephanie\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\Magic-i Visual Effects.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [SHTtray.exe] C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Elbserver] C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe /Stay
O4 - HKCU\..\Run: [SanDiskSecureAccess_Manager.exe] C:\Users\Stephanie\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
O4 - Startup: Dropbox.lnk = Stephanie\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Device Detector 4.lnk = C:\Program Files (x86)\OLYMPUS\DeviceDetector\DeviceDetector4.exe
O4 - Global Startup: NETGEAR WNDA3100v2 Smart Wizard.lnk = ?
O8 - Extra context menu item: Append Link Target to Existing PDF - res://c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - c:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
O23 - Service: Olympus DVR Service - OLYMPUS IMAGING CORP. - C:\Program Files (x86)\Common Files\Olympus Shared\DeviceManager\olydvrsv.exe
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~2\PHAROS~1\Core\CTskMstr.exe
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - c:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: VAIO Care Performance Service (SampleCollector) - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCPerfService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe
O23 - Service: VAIO Media plus Database Manager (SOHDBSvr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe
O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
O23 - Service: VAIO Media plus Playlist Manager (SOHPlMgr) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata Intelligent Network Service Manager (VcmINSMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe
O23 - Service: VCService - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update Common\VUAgent.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: WSWNDA3100 - Unknown owner - C:\Program Files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe

--
End of file - 17325 bytes

Attached Files


Edited by Happy_Dude, 04 January 2012 - 11:19 PM.


#8 gringo_pr

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Posted 04 January 2012 - 11:32 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
      O4 - HKLM\..\Run: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
      O4 - HKLM\..\Run: [SHTtray.exe] C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Elbserver] C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe /Stay
      O4 - HKCU\..\Run: [SanDiskSecureAccess_Manager.exe] C:\Users\Stephanie\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
      O4 - Startup: Dropbox.lnk = Stephanie\AppData\Roaming\Dropbox\bin\Dropbox.exe
      O4 - Global Startup: Device Detector 4.lnk = C:\Program Files (x86)\OLYMPUS\DeviceDetector\DeviceDetector4.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 Happy_Dude

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Posted 08 January 2012 - 12:01 AM

Hey Gringo, here is the ESET log -- it found two threats:

C:\Windows\System32\srrstr.dll a variant of Win32/Kryptik.XWB trojan
C:\Windows\SysWOW64\srrstr.dll a variant of Win32/Kryptik.XWB trojan

What should I do from here?

#10 gringo_pr

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Posted 08 January 2012 - 12:14 AM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Windows\System32\srrstr.dll"
    del /f /s /q "C:\Windows\SysWOW64\srrstr.dll"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 Happy_Dude

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Posted 10 January 2012 - 09:38 PM

Hey gringo -- just giving you an update. Me and my girlfriend won't be available until later this weekend. If we're lucky, we'll have something before then. Otherwise, we'll be back once the workload on us is lightened a bit :) !!

Thanks, and we both really appreciate your time very much :)

#12 gringo_pr

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Posted 10 January 2012 - 09:47 PM

no problem and if the topic gets closed just send me a pm and I will open it again



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

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Posted 13 January 2012 - 01:12 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 gringo_pr

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Posted 13 January 2012 - 08:40 PM

This topic has been re-opened at the request of the person who originally posted.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

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Posted 15 January 2012 - 11:55 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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