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Another google redirect problem


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5 replies to this topic

#1 bambobaggins

bambobaggins

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  • Local time:02:46 PM

Posted 29 December 2011 - 08:17 AM

Hi,

I've got the google redirect problem in firefox. I've had a read through and run some of the diagnostic tools already, Security Check, MiniToolBox and GMER logs below. Any help anyone can offer would be much appreciated.


Security Check

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 29
Adobe Flash Player 11.1.102.55
Adobe Reader X (10.1.1)
Mozilla Firefox (x86 en-GB..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
Symantec Norton Online Backup NOBuAgent.exe
``````````End of Log````````````




MiniToolBox

Checkmark following boxes:

Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size

------------------------------------
RESULT as below:-
------------------------------------


MiniToolBox by Farbar
Ran by Stacie (administrator) on 29-12-2011 at 11:43:45
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set subinterface interface=?($ subinterface=ethernet_6 mtu=1477


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Stacie-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 4C-0F-6E-E1-4A-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c80:52f9:64f0:4387%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 29 December 2011 08:56:55
Lease Expires . . . . . . . . . . : 30 December 2011 11:42:52
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 352331358
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-D4-51-98-54-42-49-F6-F8-01
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 54-42-49-F6-F8-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BC863AAA-54E2-4F05-A57B-5B003D0368DB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73b8:1c6c:32b3:3f57:fffa(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c6c:32b3:3f57:fffa%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: myrouter.home
Address: 192.168.0.1

Name: google.com
Addresses: 173.194.67.106
173.194.67.147
173.194.67.99
173.194.67.103
173.194.67.104
173.194.67.105


Pinging google.com [173.194.67.105] with 32 bytes of data:
Reply from 173.194.67.105: bytes=32 time=61ms TTL=49
Reply from 173.194.67.105: bytes=32 time=55ms TTL=49

Ping statistics for 173.194.67.105:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 61ms, Average = 58ms
Server: myrouter.home
Address: 192.168.0.1

Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
98.139.180.149
209.191.122.70


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=160ms TTL=52
Reply from 209.191.122.70: bytes=32 time=165ms TTL=52

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 160ms, Maximum = 165ms, Average = 162ms
Server: myrouter.home
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...4c 0f 6e e1 4a 52 ......Atheros AR9285 Wireless Network Adapter
11...54 42 49 f6 f8 01 ......Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.5 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.5 281
192.168.0.5 255.255.255.255 On-link 192.168.0.5 281
192.168.0.255 255.255.255.255 On-link 192.168.0.5 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.5 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.5 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
16 58 ::/0 On-link
1 306 ::1/128 On-link
16 58 2001::/32 On-link
16 306 2001:0:5ef5:73b8:1c6c:32b3:3f57:fffa/128
On-link
12 281 fe80::/64 On-link
16 306 fe80::/64 On-link
16 306 fe80::1c6c:32b3:3f57:fffa/128
On-link
12 281 fe80::6c80:52f9:64f0:4387/128
On-link
1 306 ff00::/8 On-link
16 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [35840] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [46592] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/29/2011 08:57:04 AM) (Source: PostgreSQL) (User: )
Description: 2011-12-29 08:57:04 GMTFATAL: the database system is starting up

Error: (12/29/2011 08:57:03 AM) (Source: PostgreSQL) (User: )
Description: 2011-12-29 08:57:03 GMTFATAL: the database system is starting up

Error: (12/28/2011 04:27:40 PM) (Source: PostgreSQL) (User: )
Description: 2011-12-28 16:27:40 GMTFATAL: the database system is starting up

Error: (12/28/2011 04:27:39 PM) (Source: PostgreSQL) (User: )
Description: 2011-12-28 16:27:39 GMTFATAL: the database system is starting up

Error: (12/28/2011 03:59:54 PM) (Source: PostgreSQL) (User: )
Description: 2011-12-28 15:59:54 GMTFATAL: the database system is starting up

Error: (12/28/2011 03:59:53 PM) (Source: PostgreSQL) (User: )
Description: 2011-12-28 15:59:53 GMTFATAL: the database system is starting up

Error: (12/28/2011 01:42:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (12/27/2011 10:28:25 AM) (Source: PostgreSQL) (User: )
Description: 2011-12-27 10:28:25 GMTFATAL: the database system is starting up

Error: (12/27/2011 10:28:24 AM) (Source: PostgreSQL) (User: )
Description: 2011-12-27 10:28:24 GMTFATAL: the database system is starting up

Error: (12/27/2011 10:28:23 AM) (Source: PostgreSQL) (User: )
Description: 2011-12-27 10:28:23 GMTFATAL: the database system is starting up


System errors:
=============
Error: (12/29/2011 09:08:20 AM) (Source: DCOM) (User: )
Description: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (12/29/2011 09:07:18 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (12/29/2011 09:04:54 AM) (Source: Service Control Manager) (User: )
Description: The Intel® Management & Security Application User Notification Service service hung on starting.

Error: (12/29/2011 09:02:21 AM) (Source: Service Control Manager) (User: )
Description: The VAIO Care Performance Service service hung on starting.

Error: (12/29/2011 09:00:04 AM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service failed to start due to the following error:
%%1053

Error: (12/29/2011 09:00:04 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intel® Rapid Storage Technology service to connect.

Error: (12/29/2011 08:56:52 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 06:59:12 on ?29/?12/?2011 was unexpected.

Error: (12/28/2011 11:20:21 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 21:51:12 on ?28/?12/?2011 was unexpected.

Error: (12/28/2011 04:32:51 PM) (Source: Service Control Manager) (User: )
Description: The VAIO Care Performance Service service hung on starting.

Error: (12/27/2011 10:32:50 AM) (Source: Service Control Manager) (User: )
Description: The VAIO Care Performance Service service hung on starting.


Microsoft Office Sessions:
=========================
Error: (12/29/2011 08:57:04 AM) (Source: PostgreSQL)(User: )
Description: 2011-12-29 08:57:04 GMTFATAL: the database system is starting up

Error: (12/29/2011 08:57:03 AM) (Source: PostgreSQL)(User: )
Description: 2011-12-29 08:57:03 GMTFATAL: the database system is starting up

Error: (12/28/2011 04:27:40 PM) (Source: PostgreSQL)(User: )
Description: 2011-12-28 16:27:40 GMTFATAL: the database system is starting up

Error: (12/28/2011 04:27:39 PM) (Source: PostgreSQL)(User: )
Description: 2011-12-28 16:27:39 GMTFATAL: the database system is starting up

Error: (12/28/2011 03:59:54 PM) (Source: PostgreSQL)(User: )
Description: 2011-12-28 15:59:54 GMTFATAL: the database system is starting up

Error: (12/28/2011 03:59:53 PM) (Source: PostgreSQL)(User: )
Description: 2011-12-28 15:59:53 GMTFATAL: the database system is starting up

Error: (12/28/2011 01:42:04 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (12/27/2011 10:28:25 AM) (Source: PostgreSQL)(User: )
Description: 2011-12-27 10:28:25 GMTFATAL: the database system is starting up

Error: (12/27/2011 10:28:24 AM) (Source: PostgreSQL)(User: )
Description: 2011-12-27 10:28:24 GMTFATAL: the database system is starting up

Error: (12/27/2011 10:28:23 AM) (Source: PostgreSQL)(User: )
Description: 2011-12-27 10:28:23 GMTFATAL: the database system is starting up


=========================== Installed Programs ============================

(Version: 1.0.0.05280)
(Version: 1.1.0.02250)
(Version: 1.4.0.0b-ENU)
(Version: 3.0.0.05310)
(Version: 4.3.0.05310)
(Version: 5.2.0.06210)
(Version: 5.3.0.05310)
Adabas D 13.01.00 (Version: 13.0100.8895)
Adobe AIR (Version: 1.5.3.9130)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Anchor Service x64 CS4 (Version: 2.0)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe CMaps x64 CS4 (Version: 2.0)
Adobe Color - Photoshop Specific CS4 (Version: 2.0)
Adobe Color EU Extra Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Recommended Settings CS4 (Version: 2.0)
Adobe Color Video Profiles CS CS4 (Version: 2.0)
Adobe CSI CS4 (Version: 1)
Adobe CSI CS4 x64 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Device Central CS4 (Version: 2)
Adobe Drive CS4 (Version: 1)
Adobe Drive CS4 x64 (Version: 1)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Fonts All (Version: 2.0)
Adobe Fonts All x64 (Version: 2.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Linguistics CS4 x64 (Version: 4.0.0)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.1)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe PDF Library Files x64 CS4 (Version: 9.0)
Adobe Photoshop CS4 (64 Bit) (Version: 11.0)
Adobe Photoshop CS4 (Version: 11.0)
Adobe Photoshop CS4 Support (Version: 11.0)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Premiere Elements 8.0 (Version: 8.0)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe Type Support CS4 (Version: 9.0)
Adobe Type Support x64 CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe WinSoft Linguistics Plugin (Version: 1.1)
Adobe WinSoft Linguistics Plugin x64 (Version: 1.1)
Adobe XMP Panels CS4 (Version: 2.0)
AdobeColorCommonSetCMYK (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
Alps Pointing-device for VAIO
Amazon MP3 Downloader 1.0.9
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Magic-i Visual Effects 2 (Version: 2.0.1.115)
ArcSoft WebCam Companion 3 (Version: 3.0.21.368)
ATI Catalyst Install Manager (Version: 3.0.769.0)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.2109)
AVG 2012 (Version: 2012.0.1901)
AVS Update Manager 1.0
AVS Video Converter 8
AVS4YOU Software Navigator 1.4
BBC iPlayer Desktop (Version: 2.1.21228)
Betfair Poker
Casino Classic (Version: 16.3.2.10122)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Full Existing (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Full New (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Light (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Previews Common (Version: 2010.0920.2143.37117)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0920.2143.37117)
Catalyst Control Center InstallProxy (Version: 2010.0209.16.306)
Catalyst Control Center InstallProxy (Version: 2010.0920.2143.37117)
Catalyst Control Center Localization All (Version: 2010.0920.2143.37117)
ccc-core-static (Version: 2010.0920.2143.37117)
ccc-utility64 (Version: 2010.0920.2143.37117)
CCC Help Chinese Standard (Version: 2010.0920.2142.37117)
CCC Help Chinese Traditional (Version: 2010.0920.2142.37117)
CCC Help Czech (Version: 2010.0920.2142.37117)
CCC Help Danish (Version: 2010.0920.2142.37117)
CCC Help Dutch (Version: 2010.0920.2142.37117)
CCC Help English (Version: 2010.0920.2142.37117)
CCC Help Finnish (Version: 2010.0920.2142.37117)
CCC Help French (Version: 2010.0920.2142.37117)
CCC Help German (Version: 2010.0920.2142.37117)
CCC Help Greek (Version: 2010.0920.2142.37117)
CCC Help Hungarian (Version: 2010.0920.2142.37117)
CCC Help Italian (Version: 2010.0920.2142.37117)
CCC Help Japanese (Version: 2010.0920.2142.37117)
CCC Help Korean (Version: 2010.0920.2142.37117)
CCC Help Norwegian (Version: 2010.0920.2142.37117)
CCC Help Polish (Version: 2010.0920.2142.37117)
CCC Help Portuguese (Version: 2010.0920.2142.37117)
CCC Help Russian (Version: 2010.0920.2142.37117)
CCC Help Spanish (Version: 2010.0920.2142.37117)
CCC Help Swedish (Version: 2010.0920.2142.37117)
CCC Help Thai (Version: 2010.0920.2142.37117)
CCC Help Turkish (Version: 2010.0920.2142.37117)
Connect (Version: 1.0.0.1)
Dragon Age II (Version: 1.02)
EUcasino
Evernote (Version: 3.5.4.2224)
FileZilla Client 3.5.2 (Version: 3.5.2)
Full Tilt Poker (Version: 4.37.5.WIN.FullTilt.COM)
Google Chrome (Version: 16.0.912.63)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2318.1946)
Google Update Helper (Version: 1.3.21.79)
Holdem Manager
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Intel® Turbo Boost Technology Driver (Version: 01.02.00.1002)
iTunes (Version: 10.4.0.80)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 29 (Version: 6.0.290)
Junk Mail filter update (Version: 14.0.8117.416)
kuler (Version: 2.0)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Media Gallery (Version: 1.3.0)
Media Gallery (Version: 1.3.0.06230)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mihov Image Resizer 1.2 (remove only)
Mozilla Firefox 8.0 (x86 en-GB) (Version: 8.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Norton Online Backup (Version: 2.1.17869)
Palace of Chance (Version: 11.0.0)
PartyCasino
PartyPoker
PDF Settings CS4 (Version: 9.0)
Photoshop Camera Raw (Version: 5.0)
Photoshop Camera Raw_x64 (Version: 5.0)
PKR
PMB (Version: 5.3.00.06040)
PMB VAIO Edition plug-in (Click to Disc) (Version: 3.3.00)
PMB VAIO Edition plug-in (VAIO Movie Story) (Version: 2.4.00.12020)
PokerStars
PostgreSQL 8.4 (Version: 8.4)
PowerISO (Version: 4.8)
QuickTime (Version: 7.69.80.9)
Realtek HDMI Audio Driver for ATI (Version: 6.0.1.6034)
Realtek High Definition Audio Driver (Version: 6.0.1.6098)
Remote Keyboard with PlayStation 3 (Version: 1.0.2.06170)
Remote Play with PlayStation 3 (Version: 1.0.2.06210)
Remote Play with PlayStation®3 (Version: 1.0.2.06210)
Scrivener (Version: 046)
Skype™ 4.2 (Version: 4.2.152)
SmartSound Quicktracks for Premiere Elements 8.0 (Version: 3.11.3090)
StarOffice 8 (Version: 8.00.9011)
Steam (Version: 1.0.0.0)
Suite Shared Configuration CS4 (Version: 1.0)
TerminalPoker (Version: 5.9)
The Elder Scrolls V: Skyrim
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VAIO - Media Gallery (Version: 1.3.0.06230)
VAIO - PMB VAIO Edition Guide (Version: 1.4.00.09200)
VAIO - PMB VAIO Edition plug-in (Click to Disc) (Version: 3.3.00.06180)
VAIO - PMB VAIO Edition plug-in (VAIO Image Optimizer) (Version: 1.4.00.12020)
VAIO - PMB VAIO Edition plug-in (VAIO Movie Story) (Version: 2.4.00.12130)
VAIO Care (Version: 6.3.0.09020)
VAIO Control Center (Version: 4.3.0.05310)
VAIO Data Restore Tool (Version: 1.4.0.05240)
VAIO DVD Menu Data (Version: 2.2.00.05120)
VAIO Gate (Version: 2.2.0.06080)
VAIO Gate Default (Version: 2.2.0.07020)
VAIO Hardware Diagnostics (Version: 4.0.0.06230)
VAIO Manual (Version: 1.1.0.05280)
VAIO Media plus (Version: 2.1.0)
VAIO Media plus (Version: 2.1.0.18210)
VAIO Media plus Opening Movie (Version: 2.1.0.13220)
VAIO Movie Story Template Data (Version: 2.3.00.06040)
VAIO Movie Story Template Data (Version: 2.4.00.12130)
VAIO Quick Web Access (Version: 1.3.4.2)
VAIO Sample Contents (Version: 1.3.0.06041)
VAIO screensaver (Version: 1.0.0.0)
VAIO Smart Network (Version: 3.3.0.06080)
VAIO Transfer Support (Version: 1.2.0.06230)
VAIO Update (Version: 5.4.1.04200)
VAIO Update Merge Module x64 (Version: 5.5.19220)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Vuze (Version: 4.6)
WIDCOMM Bluetooth Software (Version: 6.3.0.5600)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
WinRAR

========================= Memory info: ===================================

Percentage of memory in use: 40%
Total physical RAM: 5998.1 MB
Available physical RAM: 3593.38 MB
Total Pagefile: 11994.34 MB
Available Pagefile: 9221.83 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.33 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:452.36 GB) (Free:135.4 GB) NTFS
2 Drive d: (SKYRIM_EN) (CDROM) (Total:5.1 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\STACIE-VAIO

Administrator Guest postgres
Stacie


**** End of log ****


GMER

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-29 12:56:18
Windows 6.1.7600
Running: u4l1218n.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\0c6076a27abb
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\18f46af1a499
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\f07bcbe5f359
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\0c6076a27abb (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\18f46af1a499 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\f07bcbe5f359 (not active ControlSet)

---- EOF - GMER 1.0.15 ----

BC AdBot (Login to Remove)

 


#2 Broni

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Posted 29 December 2011 - 12:39 PM

Welcome aboard Posted Image

Is IE getting redirected as well?

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

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#3 bambobaggins

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Posted 29 December 2011 - 04:18 PM

I think we uninstalled iexplorer a while ago due to popups - the computer was probably riddled with viruses. I currently get the same redirect problems in Chrome as in firefox.

I ran Malwarebytes yesterday, I've just rerun. Both logs below.

Latest Log

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.28.03

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Stacie :: STACIE-VAIO [administrator]

29/12/2011 20:44:10
mbam-log-2011-12-29 (20-44-10).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231650
Time elapsed: 11 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


1st Log
Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.28.03

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Stacie :: STACIE-VAIO [administrator]

28/12/2011 16:06:52
mbam-log-2011-12-28 (16-06-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 227747
Time elapsed: 18 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 7
C:\Users\Stacie\AppData\Local\Temp\ptu75FB_tmp.exe (PUP.Casino) -> Quarantined and deleted successfully.
C:\Users\Stacie\AppData\Local\Temp\qua19E7.tmp (PUP.Casino.Gen) -> Quarantined and deleted successfully.
C:\Users\Stacie\AppData\Local\Temp\quaDA92.tmp (PUP.Casino.Gen) -> Quarantined and deleted successfully.
C:\Users\Stacie\Downloads\casinoclassic.exe (PUP.Casino.Gen) -> Quarantined and deleted successfully.
C:\Users\Stacie\Downloads\SetupCasino_9e91ce.exe (PUP.Casino) -> Quarantined and deleted successfully.
C:\Users\Stacie\Downloads\SetupCasino_f7c0c1.exe (PUP.Casino) -> Quarantined and deleted successfully.
C:\Users\Stacie\Downloads\SetupPoker_2ff4c9_en.exe (PUP.Casino) -> Quarantined and deleted successfully.

(end)

#4 Broni

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Posted 29 December 2011 - 04:28 PM

Internet Explorer can't be uninstalled as it's a part of Windows.

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#5 bambobaggins

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Posted 29 December 2011 - 04:57 PM

Thanks for the reply.

log

aswMBR version 0.9.9.1124 Copyright© 2011 AVAST Software
Run date: 2011-12-29 21:50:11
-----------------------------
21:50:11.024 OS Version: Windows x64 6.1.7600
21:50:11.024 Number of processors: 4 586 0x2505
21:50:11.024 ComputerName: STACIE-VAIO UserName: Stacie
21:50:13.301 Initialize success
21:51:38.409 AVAST engine defs: 11122900
21:52:03.962 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
21:52:03.962 Disk 0 Vendor: Hitachi_ PB4O Size: 476940MB BusType: 3
21:52:03.993 Disk 0 MBR read successfully
21:52:03.993 Disk 0 MBR scan
21:52:04.009 Disk 0 Windows 7 default MBR code
21:52:04.009 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 13623 MB offset 2048
21:52:04.040 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 27901952
21:52:04.056 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 463215 MB offset 28106752
21:52:04.071 Service scanning
21:52:06.052 Modules scanning
21:52:06.052 Disk 0 trace - called modules:
21:52:06.084 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys >>UNKNOWN [0xfffffa8007c9d254]<<
21:52:06.084 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007c89060]
21:52:06.099 3 CLASSPNP.SYS[fffff88001a4f43f] -> nt!IofCallDriver -> [0xfffffa8004e6b750]
21:52:06.115 5 ACPI.sys[fffff88000f9d781] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8005c75050]
21:52:06.115 \Driver\iaStor[0xfffffa8005bff920] -> IRP_MJ_INTERNAL_DEVICE_CONTROL -> 0xfffffa8007c9d254
21:52:08.455 AVAST engine scan C:\Windows
21:52:11.559 AVAST engine scan C:\Windows\system32
21:54:25.517 AVAST engine scan C:\Windows\system32\drivers
21:54:42.396 AVAST engine scan C:\Users\Stacie
21:55:54.714 Disk 0 MBR has been saved successfully to "C:\Users\Stacie\Desktop\MBR.dat"
21:55:54.730 The log file has been saved successfully to "C:\Users\Stacie\Desktop\aswMBR.txt"

#6 Broni

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Posted 29 December 2011 - 05:17 PM

It looks like more advanced tools will be needed.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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