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computer crashing during World of Warcraft play


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#1 zainal

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Posted 29 December 2011 - 12:57 AM

Microsoft ® Windows Debugger Version 6.12.0002.633 X86
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [I:\WINDOWS\Minidump\Mini122811-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.111025-1629
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Wed Dec 28 19:43:22.703 2011 (UTC - 8:00)
System Uptime: 0 days 0:51:18.689
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
..........
Unable to load image emu10k1f.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for emu10k1f.sys
*** ERROR: Module load completed but symbols could not be loaded for emu10k1f.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {9, 6, 8, 9}

Probably caused by : emu10k1f.sys ( emu10k1f+297d7 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000009, memory referenced
Arg2: 00000006, IRQL
Arg3: 00000008, value 0 = read operation, 1 = write operation
Arg4: 00000009, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 00000009

CURRENT_IRQL: 6

FAULTING_IP:
+44
00000009 ?? ???

PROCESS_NAME: Idle

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from b63157d7 to 00000009

FAILED_INSTRUCTION_ADDRESS:
+44
00000009 ?? ???

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
b84d3c10 b63157d7 00000000 00000000 8792bcdc 0x9
b84d3c4c b62ecd7e 00000000 8792d8e8 00000200 emu10k1f+0x297d7
b84d3c6c b62c997c 8a556f60 00000200 89eba270 emu10k1f+0xd7e
b84d3c8c 8054554c 89eba270 00556f60 b62c955d portcls!CKsShellRequestor::`scalar deleting destructor'+0x48
b84d3ca4 805454ec 00000000 b84d3cc0 805454f9 nt!KiChainedDispatch2ndLvl+0x44
b84d3ca4 868d5000 00000000 b84d3cc0 805454f9 nt!KiChainedDispatch+0x1c
b62c95dc 85b62d33 0f850fff 8a000015 0000f096 0x868d5000
b62c95e0 0f850fff 8a000015 0000f096 784e8d00 0x85b62d33
b62c95e4 8a000015 0000f096 784e8d00 32ac15ff 0xf850fff
b62c95e8 00000000 784e8d00 32ac15ff 5e5fb62d 0x8a000015


STACK_COMMAND: kb

FOLLOWUP_IP:
emu10k1f+297d7
b63157d7 ?? ???

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: emu10k1f+297d7

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: emu10k1f

IMAGE_NAME: emu10k1f.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 3b78d09d

FAILURE_BUCKET_ID: 0xD1_CODE_AV_BAD_IP_emu10k1f+297d7

BUCKET_ID: 0xD1_CODE_AV_BAD_IP_emu10k1f+297d7

Followup: MachineOwner
---------

1: kd> lmvm emu10k1f
start end module name
b62ec000 b63a9480 emu10k1f T (no symbols)
Loaded symbol image file: emu10k1f.sys
Image path: emu10k1f.sys
Image name: emu10k1f.sys
Timestamp: Tue Aug 14 00:17:49 2001 (3B78D09D)
CheckSum: 000C576A
ImageSize: 000BD480
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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#2 noknojon

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Posted 29 December 2011 - 04:21 AM

Hi zainal and Welcome -
Can you please post a few more details relating to your problem.
A Dump File is nice, but what are the exact problems involved, and how is it causing you problems -

Thank You -

#3 hamluis

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Posted 29 December 2011 - 06:35 AM

http://support.microsoft.com/kb/296895

Louis




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