Can you open Command Prompt
, under Accessories, and type Ping Google.com
Do you get Packets sent = 4 ............ Packets received = 4 ...... and other information ??
If not please note the results and post them back -
Also - Please download Farbar Service Scanner
and run it on the computer with the issue.
•Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
•It will create a log (FSS.txt) in the same directory the tool is run.
•Please copy and paste the log to your reply.
Thank You -