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XP SECURITY 2012


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14 replies to this topic

#1 CiotkaRina

CiotkaRina

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  • 7 posts
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  • Local time:03:21 AM

Posted 28 December 2011 - 09:24 PM

Hi,

I started getting the XP Security 2012 Popups. At about the same time, I started getting an error on bootup "Microsoft Visual C++ Runtime library runtime error" in the dialog box it indicated "Program c:\Pr..." I saw no way to expand and get the full error. After closing that dialog box, I got another titled "VB Just-in-time debugger". I always selected "no" for that. So, being adventurous, I tried to solve this myself.

I started with attempting rKill then mwarebytes, it didn't work.
Then I tried, AVG's USB tool. It didn't work.
Then I tried gmer. Didn't work.
Tried older version of gmer. Didn't work.
Tried combofix. Seemed to correct XP Security Popups, but no connectivity to internet.
Rebooted, still no connectivity. Tried "repair" got the following error "Windows could not finish repairing the problem because the following action could not be completed: Failed to query TCP/IP settings of the connection. Cannot Proceed."

Created bleepingcomputer account, read instructions and discovered I shouldn't have been doing this on my own. OOPS.

Attempted to turn on Windows Firewall. Setting was "not monitored." When I tried to turn it on, got the error "Security Center could not turn on Windows Firewall." then, "Due to an unidentified problem, Windows cannot display Windows Firewall settings."
I don't believe I have CD emulation installed


Here is the DDS log:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by Rina at 19:11:33 on 2011-12-28
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1423 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Updater.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Documents and Settings\Rina\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Gamesbar\SearchEngineProtection.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
.
============== Pseudo HJT Report ===============
.
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.22\AVG Secure Search_toolbar.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.22\AVG Secure Search_toolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File
uRun: [SansaDispatch] c:\documents and settings\rina\application data\sandisk\sansa updater\SansaDispatch.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [SearchEngineProtection] c:\program files\gamesbar\SearchEngineProtection.exe
uRun: [HLBackupScheduler] c:\program files\verizon v cast media manager\V CAST Backup Scheduler.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PDF4 Registry Controller] "c:\program files\scansoft\pdf professional 4.0\\RegistryController.exe"
mRun: [iRiver Updater] \Updater.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [TomcatStartup 2.5] c:\program files\hewlett-packard\toolbox\hpbpsttp.exe
mRun: [StatusClient 2.6] c:\program files\hewlett-packard\toolbox\statusclient\StatusClient.exe /auto
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Reader Library Launcher] c:\program files\sony\reader\data\bin\launcher\Reader Library Launcher.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [InstaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
StartupFolder: c:\docume~1\rina\startm~1\programs\startup\launch~1.lnk - c:\documents and settings\rina\application data\verizon\ua_ar\UtilityApplication.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Open with ScanSoft PDF Converter 4.0 - c:\program files\scansoft\pdf professional 4.0\cnvres_eng.dll /100
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
Trusted Zone: netlibrary.com\www
Trusted Zone: turbotax.com
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {33415AC7-AFFA-4D55-B41C-C64C0D07DFCA} - hxxp://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {43E3F87D-DE7F-4087-BD4F-0DC854981158} - hxxp://download.microsoft.com/download/7/3/8/7384c441-3721-41ee-ae15-b678888f00dd/clearadj.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {49E67060-2C0D-415E-94C7-52A49F73B2F1} - hxxp://zone.msn.com/bingame/pppp/default/PiratePoppers.1.0.0.39.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {6583D1DB-416B-4E4C-9776-C322990D002D} - hxxp://newyuma5/cmhcbui/cmhcbui/activex/instmgr.cab
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1178576462812
DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - hxxp://mediaplayer.walmart.com/installer/install.cab
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://zone.msn.com/bingame/amun/default/mjolauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://198.182.65.154/activex/AxisCamControl.cab
DPF: {91D4B4D5-E368-40AB-8F53-A37FA634B471} - hxxp://h36.e-tmm.com/bin/tol9inst.cab
DPF: {99FE97A4-4479-11D5-8BA0-00105A8305D4} - hxxp://newyuma5/cmhcbui/cmhcbui/activex/buiupdate.cab
DPF: {9D887407-4690-45C0-9451-15CD63E615CA} - hxxp://intranet.excelgroup.org/trackit/downloads/BOSIActiveXMemoControl.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D636032F-E4DE-4851-AA0C-D5D6A66B8318} - hxxp://intranet.excelgroup.org/trackit/downloads/BOSIActiveXGrid.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15112/CTPID.cab
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
TCP: Interfaces\{0203B54F-6816-4030-8010-3FC934D717FF} : DhcpNameServer = 192.168.2.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\9.0.1\ViProtocol.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\rina\application data\mozilla\firefox\profiles\7glwtrys.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B86364c02-e489-4802-a91b-441b2e2c0399%7D&mid=08cf2d9e33a2c9170ec8205066fccef6-8e0b40e62e1cf4a46c5113b41bcd1b4a014b3779&ds=AVG&v=9.0.0.22&lang=en&pr=fr&d=2011-10-06%2020%3A12%3A08&sap=ku&q=
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\rina\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\rina\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\sony\reader\data\bin\npebldetectmoz.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(general.useragent.extra.zencast, Creative ZENcast v2.00.13); user_pref(general.useragent.extra.zencast, Creative ZENcast v2.01.01
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 40016]
R1 RCFOX;SonicWALL IPsec Driver;c:\windows\system32\drivers\RCFOX.SYS [2007-5-22 78032]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-1-5 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-9-14 116608]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\9.0.1\ToolbarUpdater.exe [2011-12-18 869216]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134608]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 16720]
R3 rcvpn;SonicWALL VPN Adapter;c:\windows\system32\drivers\rcvpn.sys [2007-5-22 23180]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 295248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 CMHCInstMgr;Install Manager for CMHC Systems;c:\windows\system32\cmhc\cmhcinst.exe --> c:\windows\system32\cmhc\CMHCinst.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-22 135664]
S2 Roxio Upnp Server 11;Roxio Upnp Server 11;"c:\program files\roxio creator 2009\digital home 11\roxioupnpservice11.exe" --> c:\program files\roxio creator 2009\digital home 11\RoxioUpnpService11.exe [?]
S2 RoxLiveShare11;LiveShare P2P Server 11;"c:\program files\common files\roxio shared\11.0\sharedcom\roxliveshare11.exe" --> c:\program files\common files\roxio shared\11.0\sharedcom\RoxLiveShare11.exe [?]
S2 RoxWatch11;Roxio Hard Drive Watcher 11;"c:\program files\common files\roxio shared\11.0\sharedcom\roxwatch11.exe" --> c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatch11.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-22 135664]
S3 libusb0;libusb-win32 - Kernel Driver, Version 1.2.4.0;c:\windows\system32\drivers\libusb0.sys [2011-10-7 21504]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;"c:\program files\roxio creator 2009\digital home 11\roxioupnprenderer11.exe" --> c:\program files\roxio creator 2009\digital home 11\RoxioUPnPRenderer11.exe [?]
S3 RoxMediaDB11;RoxMediaDB11;"c:\program files\common files\roxio shared\11.0\sharedcom\roxmediadb11.exe" --> c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 12872]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]
.
=============== Created Last 30 ================
.
2011-12-25 00:22:17 98816 ----a-w- c:\windows\sed.exe
2011-12-25 00:22:17 518144 ----a-w- c:\windows\SWREG.exe
2011-12-25 00:22:17 256000 ----a-w- c:\windows\PEV.exe
2011-12-25 00:22:17 208896 ----a-w- c:\windows\MBR.exe
2011-12-25 00:22:07 -------- d-----w- C:\ComboFix
2011-12-21 00:14:35 -------- d-----w- c:\documents and settings\all users\application data\OCDTemp
2011-12-21 00:14:35 -------- d-----w- c:\documents and settings\all users\application data\OCDInfo
2011-12-21 00:14:35 -------- d-----w- c:\documents and settings\all users\application data\OCD FILES
2011-12-18 19:34:47 -------- d-----w- c:\documents and settings\all users\application data\AVG Secure Search
.
==================== Find3M ====================
.
2011-12-09 14:14:32 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-23 13:25:32 1859584 ------w- c:\windows\system32\win32k.sys
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ------w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ------w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ------w- c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22 186880 ------w- c:\windows\system32\encdec.dll
2011-10-10 14:22:41 692736 ------w- c:\windows\system32\inetcomm.dll
2011-10-07 17:52:18 37376 ----a-w- c:\windows\system32\libusb0.dll
2011-10-07 17:52:18 21504 ----a-w- c:\windows\system32\drivers\libusb0.sys
2011-10-07 13:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 13:21:42 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
.
============= FINISH: 19:14:00.75 ===============

GMER froze with both the newer and older versions.

Thanks in advance for any help you can provide.

Attached Files



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 03 January 2012 - 12:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/435060 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 CiotkaRina

CiotkaRina
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Posted 03 January 2012 - 09:58 PM

Here is the new dds log:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by Rina at 12:05:08 on 2012-01-03
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1467 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Updater.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Sony\Reader\Data\bin\launcher\Reader Library Launcher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Documents and Settings\Rina\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Gamesbar\SearchEngineProtection.exe
C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Rina\Application Data\Verizon\UA_ar\UtilityApplication.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
.
============== Pseudo HJT Report ===============
.
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.22\AVG Secure Search_toolbar.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\9.0.0.22\AVG Secure Search_toolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File
uRun: [SansaDispatch] c:\documents and settings\rina\application data\sandisk\sansa updater\SansaDispatch.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [SearchEngineProtection] c:\program files\gamesbar\SearchEngineProtection.exe
uRun: [HLBackupScheduler] c:\program files\verizon v cast media manager\V CAST Backup Scheduler.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PDF4 Registry Controller] "c:\program files\scansoft\pdf professional 4.0\\RegistryController.exe"
mRun: [iRiver Updater] \Updater.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [TomcatStartup 2.5] c:\program files\hewlett-packard\toolbox\hpbpsttp.exe
mRun: [StatusClient 2.6] c:\program files\hewlett-packard\toolbox\statusclient\StatusClient.exe /auto
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Reader Library Launcher] c:\program files\sony\reader\data\bin\launcher\Reader Library Launcher.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [InstaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
StartupFolder: c:\docume~1\rina\startm~1\programs\startup\launch~1.lnk - c:\documents and settings\rina\application data\verizon\ua_ar\UtilityApplication.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Open with ScanSoft PDF Converter 4.0 - c:\program files\scansoft\pdf professional 4.0\cnvres_eng.dll /100
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
Trusted Zone: netlibrary.com\www
Trusted Zone: turbotax.com
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {33415AC7-AFFA-4D55-B41C-C64C0D07DFCA} - hxxp://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {43E3F87D-DE7F-4087-BD4F-0DC854981158} - hxxp://download.microsoft.com/download/7/3/8/7384c441-3721-41ee-ae15-b678888f00dd/clearadj.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {49E67060-2C0D-415E-94C7-52A49F73B2F1} - hxxp://zone.msn.com/bingame/pppp/default/PiratePoppers.1.0.0.39.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {6583D1DB-416B-4E4C-9776-C322990D002D} - hxxp://newyuma5/cmhcbui/cmhcbui/activex/instmgr.cab
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1178576462812
DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - hxxp://mediaplayer.walmart.com/installer/install.cab
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://zone.msn.com/bingame/amun/default/mjolauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://198.182.65.154/activex/AxisCamControl.cab
DPF: {91D4B4D5-E368-40AB-8F53-A37FA634B471} - hxxp://h36.e-tmm.com/bin/tol9inst.cab
DPF: {99FE97A4-4479-11D5-8BA0-00105A8305D4} - hxxp://newyuma5/cmhcbui/cmhcbui/activex/buiupdate.cab
DPF: {9D887407-4690-45C0-9451-15CD63E615CA} - hxxp://intranet.excelgroup.org/trackit/downloads/BOSIActiveXMemoControl.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D636032F-E4DE-4851-AA0C-D5D6A66B8318} - hxxp://intranet.excelgroup.org/trackit/downloads/BOSIActiveXGrid.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15112/CTPID.cab
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
TCP: Interfaces\{0203B54F-6816-4030-8010-3FC934D717FF} : DhcpNameServer = 192.168.2.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\9.0.1\ViProtocol.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\rina\application data\mozilla\firefox\profiles\7glwtrys.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B86364c02-e489-4802-a91b-441b2e2c0399%7D&mid=08cf2d9e33a2c9170ec8205066fccef6-8e0b40e62e1cf4a46c5113b41bcd1b4a014b3779&ds=AVG&v=9.0.0.22&lang=en&pr=fr&d=2011-10-06%2020%3A12%3A08&sap=ku&q=
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\rina\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\rina\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\sony\reader\data\bin\npebldetectmoz.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(general.useragent.extra.zencast, Creative ZENcast v2.00.13); user_pref(general.useragent.extra.zencast, Creative ZENcast v2.01.01
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 40016]
R1 RCFOX;SonicWALL IPsec Driver;c:\windows\system32\drivers\RCFOX.SYS [2007-5-22 78032]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-1-5 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-9-14 116608]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\9.0.1\ToolbarUpdater.exe [2011-12-18 869216]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134608]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 16720]
R3 rcvpn;SonicWALL VPN Adapter;c:\windows\system32\drivers\rcvpn.sys [2007-5-22 23180]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 295248]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 CMHCInstMgr;Install Manager for CMHC Systems;c:\windows\system32\cmhc\cmhcinst.exe --> c:\windows\system32\cmhc\CMHCinst.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-22 135664]
S2 Roxio Upnp Server 11;Roxio Upnp Server 11;"c:\program files\roxio creator 2009\digital home 11\roxioupnpservice11.exe" --> c:\program files\roxio creator 2009\digital home 11\RoxioUpnpService11.exe [?]
S2 RoxLiveShare11;LiveShare P2P Server 11;"c:\program files\common files\roxio shared\11.0\sharedcom\roxliveshare11.exe" --> c:\program files\common files\roxio shared\11.0\sharedcom\RoxLiveShare11.exe [?]
S2 RoxWatch11;Roxio Hard Drive Watcher 11;"c:\program files\common files\roxio shared\11.0\sharedcom\roxwatch11.exe" --> c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatch11.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-22 135664]
S3 libusb0;libusb-win32 - Kernel Driver, Version 1.2.4.0;c:\windows\system32\drivers\libusb0.sys [2011-10-7 21504]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;"c:\program files\roxio creator 2009\digital home 11\roxioupnprenderer11.exe" --> c:\program files\roxio creator 2009\digital home 11\RoxioUPnPRenderer11.exe [?]
S3 RoxMediaDB11;RoxMediaDB11;"c:\program files\common files\roxio shared\11.0\sharedcom\roxmediadb11.exe" --> c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 12872]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]
.
=============== Created Last 30 ================
.
2011-12-25 00:22:17 98816 ----a-w- c:\windows\sed.exe
2011-12-25 00:22:17 518144 ----a-w- c:\windows\SWREG.exe
2011-12-25 00:22:17 256000 ----a-w- c:\windows\PEV.exe
2011-12-25 00:22:17 208896 ----a-w- c:\windows\MBR.exe
2011-12-25 00:22:07 -------- d-----w- C:\ComboFix
2011-12-21 00:14:35 -------- d-----w- c:\documents and settings\all users\application data\OCDTemp
2011-12-21 00:14:35 -------- d-----w- c:\documents and settings\all users\application data\OCDInfo
2011-12-21 00:14:35 -------- d-----w- c:\documents and settings\all users\application data\OCD FILES
2011-12-18 19:34:47 -------- d-----w- c:\documents and settings\all users\application data\AVG Secure Search
.
==================== Find3M ====================
.
2011-12-09 14:14:32 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-23 13:25:32 1859584 ------w- c:\windows\system32\win32k.sys
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ------w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ------w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ------w- c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22 186880 ------w- c:\windows\system32\encdec.dll
2011-10-10 14:22:41 692736 ------w- c:\windows\system32\inetcomm.dll
2011-10-07 17:52:18 37376 ----a-w- c:\windows\system32\libusb0.dll
2011-10-07 17:52:18 21504 ----a-w- c:\windows\system32\drivers\libusb0.sys
2011-10-07 13:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
.
============= FINISH: 12:06:45.20 ===============


GMER Log:
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-01-03 19:35:46
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST3160812AS rev.3.ADJ
Running: rinagmertool.exe; Driver: C:\DOCUME~1\Rina\LOCALS~1\Temp\kxlyrpow.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xA675AF3C]
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xA8148640]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xA675B080]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xA675B11C]

---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\drivers\Senfilt.sys entry point in "init" section [0xA8ACAA00]
.text C:\WINDOWS\system32\DRIVERS\atksgt.sys section is writeable [0xA647A300, 0x3ACC8, 0xE8000020]
.text C:\WINDOWS\system32\DRIVERS\lirsgt.sys section is writeable [0xBA3F8300, 0x1B7E, 0xE8000020]

---- Devices - GMER 1.0.15 ----

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Classes\CLSID\{AD4675AC-CD94-7214-BA3C-8006BE6E9646}\InprocServer32@ C:\Program Files\Common Files\System\ado\msadox.dll
Reg HKLM\SOFTWARE\Classes\CLSID\{AD4675AC-CD94-7214-BA3C-8006BE6E9646}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{AD4675AC-CD94-7214-BA3C-8006BE6E9646}\ProgID@ ADOX.Catalog.2.8
Reg HKLM\SOFTWARE\Classes\CLSID\{AD4675AC-CD94-7214-BA3C-8006BE6E9646}\VersionIndependentProgID@ ADOX.Catalog.2.8

---- Files - GMER 1.0.15 ----

File C:\Program Files\Punch! Home and Landscape\Tools\Arcs\Arc1.ppv 0 bytes
File C:\Program Files\Punch! Home and Landscape\Tools\Arcs\Arc2.ppv 0 bytes

---- EOF - GMER 1.0.15 ----

Attached Files



#4 Elise

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Posted 04 January 2012 - 03:35 PM

Hello, it looks like one of the device drivers necessary for internet connection is missing.

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 CiotkaRina

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Posted 04 January 2012 - 10:21 PM

here is the log you requested:

Farbar Service Scanner
Ran by Rina (administrator) on 04-01-2012 at 20:17:51
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Avgtdix(9) DNE(8) Gpc(3) NetBT(6) PSched(7) RCFOX(1) Tcpip(4)
0x09000000050000000100000002000000030000000400000009000000060000000700000008000000
Attention! IpSec Tag value is missing and it should be 5

**** End of log ****

#6 Elise

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Posted 05 January 2012 - 02:29 AM

Click Start > Run, type cmd and press enter.

At the command prompt type the following line and press enter.

regedit /a "%userprofile%\desktop\ipsec.txt" "hkey_local_machine\system\currentcontrolset\services\ipsec"

This should create a file named ipsec.txt on your desktop. Please post me its contents.

regards, Elise


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#7 CiotkaRina

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Posted 05 January 2012 - 09:24 PM

here is the ipsec log:

REGEDIT4

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\ipsec]
"Type"=dword:00000001
"Start"=dword:00000001
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):73,79,73,74,65,6d,33,32,5c,44,52,49,56,45,52,53,5c,69,70,73,\
65,63,2e,73,79,73,00
"Group"="PNP_TDI"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\ipsec\Enum]
"0"="Root\\LEGACY_IPSEC\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

#8 Elise

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Posted 06 January 2012 - 03:44 AM

Hi, lets adjust the service.

BACKUP THE REGISTRY
---------------------------
Backup Your Registry with ERUNT
  • Please download Erunt
  • Run the setup program to install ERUNT on your computer
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe


We Need to Run a Registry Script

  • Go to Start -> Run...
  • Enter notepad in the Run dialog box.
  • Press Posted Image.
  • Highlight the contents of the following codebox, and copy and paste that text into notepad.
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IPSec]
    "Type"=dword:00000001
    "Start"=dword:00000001
    "ErrorControl"=dword:00000001
    "Tag"=dword:00000005
    "ImagePath"=hex(2):73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
      52,00,49,00,56,00,45,00,52,00,53,00,5c,00,69,00,70,00,73,00,65,00,63,00,2e,\
      00,73,00,79,00,73,00,00,00
    "DisplayName"="IPSEC driver"
    "Group"="PNP_TDI"
    "Description"="IPSEC driver"
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IPSec\Security]
    "Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
      00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
      00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
      05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
      20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\
      00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\
      00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IPSec\Enum]
    "0"="Root\\LEGACY_IPSEC\\0000"
    "Count"=dword:00000001
    "NextInstance"=dword:00000001
    
  • Select File -> Save.
  • Press the Desktop button on the left side of the save dialog.
  • In the Posted Image box, type in Fix.reg.
  • Press Posted Image.
  • Close Notepad.
  • Double click Posted Image on your desktop.
  • Press Yes, and then Ok, when prompted.
  • Right click on Posted Image and choose Delete.
  • Press Yes.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 CiotkaRina

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Posted 06 January 2012 - 09:44 AM

YAY!

I followed your instructions, then rebooted. I now have internet! Does this mean we're done? If yes, thank you so much!

#10 Elise

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Posted 06 January 2012 - 10:18 AM

I'm glad to hear that! :)

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version X. and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
Your Adobe Reader is now up to date!


Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 7u2.
  • Look for "JDK 7u2 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Select "Windows x86 Offline" and click on jre-7-windows-i586.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 CiotkaRina

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Posted 07 January 2012 - 01:00 PM

Here is the mbam log:
Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.06.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Rina :: RINA-NEW [administrator]

1/6/2012 9:44:31 PM
mbam-log-2012-01-06 (21-44-31).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 541090
Time elapsed: 7 hour(s), 25 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command| (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Rina\Local Settings\Application Data\str.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Documents and Settings\Rina\Application Data\Sun\Java\Deployment\cache\6.0\39\1691dea7-4aa33c51 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Documents and Settings\Rina\Local Settings\Application Data\str.exe.vir (Trojan.FakeAlert) -> Quarantined and deleted successfully.

(end)


Vă mulţumesc foarte mult pentru tot ajutorul!
Rina

#12 Elise

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Posted 07 January 2012 - 02:20 PM

You're most welcome. :)
Do you have any problem left at this point?

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#13 CiotkaRina

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Posted 08 January 2012 - 09:47 AM

Here are the results:

C:\Updater.exe probably a variant of Win32/Adware.Virtumonde.JMIMDOZ application cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Documents\iRiver_Manager_v316sp.exe probably a variant of Win32/Adware.Virtumonde.JMIMDOZ application deleted - quarantined
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\5\2ac74c85-235ea17b a variant of Java/Agent.DZ trojan deleted - quarantined
C:\Documents and Settings\Rina\Application Data\Sun\Java\Deployment\cache\6.0\19\75db2c93-7e68bf66 multiple threats deleted - quarantined
C:\Documents and Settings\Rina\Application Data\Sun\Java\Deployment\cache\6.0\30\73827a9e-74a4bc34 multiple threats deleted - quarantined
C:\Documents and Settings\Tym\My Documents\Downloads\cdbxp_setup_4.3.7.2420.exe Win32/OpenCandy application deleted - quarantined
C:\System Volume Information\_restore{8F9E66AB-61C8-41C2-881B-3A46F7C13B09}\RP1748\A0251030.exe probably a variant of Win32/Adware.Virtumonde.JMIMDOZ application cleaned by deleting - quarantined
D:\Tym my docs 122611\Downloads\cdbxp_setup_4.3.7.2420.exe Win32/OpenCandy application deleted - quarantined

Thanks again!

#14 Elise

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Posted 08 January 2012 - 10:10 AM

Nothing to worry about detected there. :)

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


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#15 Elise

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Posted 26 January 2012 - 05:12 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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