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Browser/google redirect virus


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#1 silas d

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Posted 28 December 2011 - 08:36 PM

In advance, thank you for replying and helping.

I have a laptop running Windows Vista Home Edition. I have been trying to get rid of a google redirect virus that appeared a few weeks ago and it's getting worse (in Firefox and IE). I downloaded Avira Premium and their AntiVir removal tool and neither application can find any errors (in normal or safe mode). I had already run some registry cleanup tools (ARO 2011).

After starting up last time, I was hit with a "Vista Home Security 2012" scareware/virus. I have managed to keep that at bay and can do limited internet work by periodically finding and stopping the processes: ome.exe *32 and ping.exe *32.

-Silas

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#2 Broni

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Posted 28 December 2011 - 09:47 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 silas d

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Posted 28 December 2011 - 10:47 PM

Broni,

Thanks for the quick response. I have started a new post as directed.

Silas




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