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Trojan-BNK.Win32.Keylogger.gen 2012


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#1 mystal

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Posted 28 December 2011 - 05:06 PM

Hello all. I am helping a friend fix her Windows 7, 64 bit machine that has picked up the fake Trojan-BNK.Win32.Keylogger.gen 2012. It seems to react like the previous incarnations of the same bug. It does a fake scan, tries to get you to purchase the 'product', blocks access to firefox and iexplorer with ugly warning popups. etc. I'm also getting warnings that 2 dll files are missing, but I can not tell if they are real or something fake generated by the malware. I was able to run avast which didn't detect it but it was able access the web to update the virus engine. I recently read that some malware removal aids do not work on 64 bit systems so before I followed the instructions found at My link I thought I should ask. Does rkill work on 64 bit systems? At present I can not run exe files

I can not access the web via windows 7 but can access from that machine using a live linux disc, I also have another machine and a couple of usb drives to work with. I'm a linux user so its been an age since I dealt with this kind of difficulty so please feel free to talk to me like I was a simpleton ;)

thanks in advance -

mystal

Edited by mystal, 28 December 2011 - 09:29 PM.


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#2 narenxp

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Posted 29 December 2011 - 02:54 AM

You Don't need RKILL

Boot the PC to safemode with networking

Just ignore the rogue pop ups.

Copy malwarebytes on the infected PC.

Right click on malwarebytes installer

Select Run as administrator


Malwarebytes should start installing,updating and then click on SCAN

Good luck

#3 mystal

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Posted 29 December 2011 - 09:56 AM

Thank you, narenxp, for the reply. I have done as you suggested but the problem remains unchanged. I really hoped it would be that simple :)

Edit - I decided to try running the scan a couple of more times and voila' thus far, it appears to be working once again. I haven't tried to update Windows yet (I understand there can be issues with updating after fixing this.) I'll try that this afternoon and report the results.

thank you again :)

Edited by mystal, 29 December 2011 - 10:34 AM.


#4 narenxp

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Posted 29 December 2011 - 01:40 PM

:thumbup2:

#5 mystal

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Posted 29 December 2011 - 05:51 PM

Updates went fine, superantispyware found quite a few things which it cleaned up, malwarebytes second scan came up clean but one thing troubles me AV Security 2012 is showuing on the programs list, I'm not sure if that is in any way related to the original problem but a google search for information led me back to bleeping computer and a set of instructions for removing it. I haven't taken further action beyond the search for information.

#6 boopme

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Posted 17 January 2012 - 12:03 PM

Now that your log is properly posted,
http://www.bleepingcomputer.com/forums/topic437726.html/page__p__2550964#entry2550964

you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 5 days and ALL logs are amswered.

To avoid confusion, I am closing this topic.
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