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Redirect Virus


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15 replies to this topic

#1 305riverrat

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Posted 28 December 2011 - 02:29 PM

It seems as though I have been infected with a redirect virus that I cannot get rid of. Google searches redirectme to 95p.con ad34.com, and the computer has significantly slowed down. Any help is very much appreciated. Thanks in adavance for your help.!

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#2 Broni

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Posted 28 December 2011 - 09:56 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

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#3 305riverrat

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Posted 29 December 2011 - 04:26 AM

thank you this is a copy of the security check log

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
McAfee VirusScan Enterprise
McAfee AntiSpyware Enterprise Module
McAfee Agent
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

McAfee AntiSpyware Enterprise Module
CCleaner
Java™ 6 Update 20
Out of date Java installed!
Adobe Flash Player 11.1.102.55
Mozilla Firefox (x86 es-ES..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

McAfee VirusScan Enterprise EngineServer.exe
McAfee VirusScan Enterprise VsTskMgr.exe
``````````End of Log````````````

#4 305riverrat

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Posted 29 December 2011 - 04:34 AM

This is the minitoolbox log, i changed the language to my laptop to english and it still gives me the log in spanish hopefully this works , if not i need help in getting the log to come out in english

MiniToolBox by Farbar
Ran by USUARIO (administrator) on 29-12-2011 at 04:31:29
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is enabled.
ProxyServer: http=127.0.0.1:62061

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 mpa.one.microsoft.com
127.0.0.1 localhost
127.0.0.1 mpa.one.microsoft.com

========================= IP Configuration: ================================

WLAN Broadcom 802.11b/g = Conexiones de red inalámbricas 2 (Disconnected)
Realtek RTL8139/810x Family Fast Ethernet NIC = Conexión de área local (Connected)


# ---------------------------------------------
# Configuraci¢n de la interfaz IP
# ---------------------------------------------
pushd interface ip


# Configuraci¢n de la interfaz IP para "Conexi¢n de  rea local"

set address name="Conexi¢n de  rea local" source=dhcp
set dns name="Conexi¢n de  rea local" source=dhcp register=PRIMARY
set wins name="Conexi¢n de  rea local" source=dhcp


popd
# Fin de la configuraci¢n de la interfaz IP




Configuración IP de Windows



Nombre del host . . . . . . . . . : personal-c54d7b

Sufijo DNS principal . . . . . . :

Tipo de nodo . . . . . . . . . . : desconocido

Enrutamiento habilitado. . . . . .: No

Proxy WINS habilitado. . . . . : No

Lista de búsqueda de sufijo DNS: dummy.porta.siemens.net



Adaptador Ethernet Conexión de área local :



Sufijo de conexión específica DNS : dummy.porta.siemens.net

Descripción. . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Dirección física. . . . . . . . . : 00-16-D4-39-BB-D7

DHCP habilitado. . . . . . . . . : No

Autoconfiguración habilitada. . . : Sí

Dirección IP. . . . . . . . . . . : 192.168.2.253

Máscara de subred . . . . . . . . : 255.255.255.0

Puerta de enlace predeterminada : 192.168.2.1

Servidor DHCP . . . . . . . . . . : 192.168.2.1

Servidores DNS . . . . . . . . . .: 192.168.2.1

Concesión obtenida . . . . . . . : Thursday, December 29, 2011 4:27:10 AM

Concesión expira . . . . . . . . .: Thursday, December 29, 2011 4:57:10 AM

Servidor: sx762.dummy.porta.siemens.net
Address: 192.168.2.1

Nombre: google.com
Addresses: 190.248.1.27, 190.248.1.30, 190.248.1.33, 190.248.1.18
190.248.1.21, 190.248.1.24



Haciendo ping a google.com [190.248.1.27] con 32 bytes de datos:



Respuesta desde 190.248.1.27: bytes=32 tiempo=13ms TTL=59

Respuesta desde 190.248.1.27: bytes=32 tiempo=18ms TTL=59



Estad¡sticas de ping para 190.248.1.27:

Paquetes: enviados = 2, recibidos = 2, perdidos = 0

(0% perdidos),

Tiempos aproximados de ida y vuelta en milisegundos:

M¡nimo = 13ms, M ximo = 18ms, Media = 15ms

Servidor: sx762.dummy.porta.siemens.net
Address: 192.168.2.1

Nombre: yahoo.com
Addresses: 72.30.2.43, 98.137.149.56, 98.139.180.149, 209.191.122.70



Haciendo ping a yahoo.com [72.30.2.43] con 32 bytes de datos:



Respuesta desde 72.30.2.43: bytes=32 tiempo=156ms TTL=53

Respuesta desde 72.30.2.43: bytes=32 tiempo=181ms TTL=53



Estad¡sticas de ping para 72.30.2.43:

Paquetes: enviados = 2, recibidos = 2, perdidos = 0

(0% perdidos),

Tiempos aproximados de ida y vuelta en milisegundos:

M¡nimo = 156ms, M ximo = 181ms, Media = 168ms

Servidor: sx762.dummy.porta.siemens.net
Address: 192.168.2.1

Nombre: bleepingcomputer.com
Address: 208.43.87.2



Haciendo ping a bleepingcomputer.com [208.43.87.2] con 32 bytes de datos:



Respuesta desde 208.43.87.2: Host de destino inaccesible.

Respuesta desde 208.43.87.2: Host de destino inaccesible.



Estad¡sticas de ping para 208.43.87.2:

Paquetes: enviados = 2, recibidos = 2, perdidos = 0

(0% perdidos),

Tiempos aproximados de ida y vuelta en milisegundos:

M¡nimo = 0ms, M ximo = 0ms, Media = 0ms



Haciendo ping a 127.0.0.1 con 32 bytes de datos:



Respuesta desde 127.0.0.1: bytes=32 tiempo<1m TTL=128

Respuesta desde 127.0.0.1: bytes=32 tiempo<1m TTL=128



Estad¡sticas de ping para 127.0.0.1:

Paquetes: enviados = 2, recibidos = 2, perdidos = 0

(0% perdidos),

Tiempos aproximados de ida y vuelta en milisegundos:

M¡nimo = 0ms, M ximo = 0ms, Media = 0ms

===========================================================================
ILista de interfaces
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 d4 39 bb d7 ...... NIC Fast Ethernet PCI Familia RTL8139 de Realtek - Minipuerto del administrador de paquetes
===========================================================================
===========================================================================
Rutas activas:
Destino de red M scara de red Puerta de acceso Interfaz M‚trica
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.253 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.2.253 192.168.2.253 20
192.168.2.0 255.255.255.0 192.168.2.253 192.168.2.253 20
192.168.2.253 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.2.255 255.255.255.255 192.168.2.253 192.168.2.253 20
208.43.87.2 255.255.255.255 192.168.2.1 192.168.2.253 20
224.0.0.0 240.0.0.0 192.168.2.253 192.168.2.253 20
255.255.255.255 255.255.255.255 192.168.2.253 192.168.2.253 1
Puerta de enlace predeterminada: 192.168.2.1
===========================================================================
Rutas persistentes:
ninguno
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 mswsock.dll [File Not found] ()
Catalog5 04 C:\Archivos de programa\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 05 C:\Windows\System32\nwprovau.dll [144384] (Microsoft Corporation)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 C:\Windows\system32\mswsock.dll [248320] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [248320] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [248320] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [248320] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [248320] (Microsoft Corporation)
Catalog9 11 mswsock.dll [File Not found] ()
Catalog9 12 mswsock.dll [File Not found] ()
Catalog9 13 mswsock.dll [File Not found] ()
Catalog9 14 mswsock.dll [File Not found] ()
Catalog9 15 mswsock.dll [File Not found] ()
Catalog9 16 mswsock.dll [File Not found] ()
Catalog9 17 mswsock.dll [File Not found] ()
Catalog9 18 mswsock.dll [File Not found] ()
Catalog9 19 mswsock.dll [File Not found] ()
Catalog9 20 mswsock.dll [File Not found] ()
Catalog9 21 mswsock.dll [File Not found] ()
Catalog9 22 mswsock.dll [File Not found] ()
Catalog9 23 mswsock.dll [File Not found] ()
Catalog9 24 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/29/2011 04:12:42 AM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 03:26:03 PM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 02:10:19 PM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 02:10:19 PM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 01:20:28 PM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 01:20:28 PM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 05:13:35 AM) (Source: MsiInstaller) (User: USUARIO)USUARIO
Description: Producto: McAfee VirusScan Enterprise -- Error 1920.Error al iniciar el servicio McAfee McShield (McShield). Compruebe que dispone de privilegios suficientes para iniciar servicios del sistema.

Error: (12/28/2011 04:37:51 AM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 04:37:50 AM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022

Error: (12/27/2011 11:40:22 PM) (Source: PostgreSQL) (User: )
Description: could not create inherited socket: error code 10022


System errors:
=============
Error: (12/29/2011 04:15:16 AM) (Source: DCOM) (User: SYSTEM)
Description: El servidor {4EB61BAC-A3B6-4760-9581-655041EF4D69} no se registró con DCOM dentro del tiempo de espera requerido.

Error: (12/29/2011 04:14:54 AM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee Validation Trust Protection Service no pudo iniciarse debido al siguiente error:
%%2

Error: (12/29/2011 04:13:11 AM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee McShield depende del servicio McAfee Validation Trust Protection Service, el cual no pudo iniciarse debido al siguiente error:
%%2

Error: (12/29/2011 04:13:11 AM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee Validation Trust Protection Service no pudo iniciarse debido al siguiente error:
%%2

Error: (12/28/2011 03:32:42 PM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee Validation Trust Protection Service no pudo iniciarse debido al siguiente error:
%%2

Error: (12/28/2011 03:27:03 PM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee McShield depende del servicio McAfee Validation Trust Protection Service, el cual no pudo iniciarse debido al siguiente error:
%%2

Error: (12/28/2011 03:27:03 PM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee Validation Trust Protection Service no pudo iniciarse debido al siguiente error:
%%2

Error: (12/28/2011 02:20:49 PM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee Validation Trust Protection Service no pudo iniciarse debido al siguiente error:
%%2

Error: (12/28/2011 02:20:48 PM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee Validation Trust Protection Service no pudo iniciarse debido al siguiente error:
%%2

Error: (12/28/2011 02:20:48 PM) (Source: Service Control Manager) (User: )
Description: El servicio McAfee Validation Trust Protection Service no pudo iniciarse debido al siguiente error:
%%2


Microsoft Office Sessions:
=========================
Error: (12/29/2011 04:12:42 AM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 03:26:03 PM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 02:10:19 PM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 02:10:19 PM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 01:20:28 PM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 01:20:28 PM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 05:13:35 AM) (Source: MsiInstaller)(User: USUARIO)USUARIO
Description: Producto: McAfee VirusScan Enterprise -- Error 1920.Error al iniciar el servicio McAfee McShield (McShield). Compruebe que dispone de privilegios suficientes para iniciar servicios del sistema.(NULL)(NULL)(NULL)

Error: (12/28/2011 04:37:51 AM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022

Error: (12/28/2011 04:37:50 AM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022

Error: (12/27/2011 11:40:22 PM) (Source: PostgreSQL)(User: )
Description: could not create inherited socket: error code 10022


=========================== Installed Programs ============================

Adobe AIR (Version: 2.0.2.12610)
Adobe Flash Player 10 ActiveX (Version: 10.1.53.64)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Reader 9.3 - Español (Version: 9.3.0)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Apple Application Support (Version: 1.3.0)
Apple Mobile Device Support (Version: 3.1.0.62)
Apple Software Update (Version: 2.1.2.120)
ATI - Utilidad de desinstalación de software (Version: 6.14.10.1013)
ATI Display Driver (Version: 8.181-050927a1-027234C-HP)
Bonjour (Version: 2.0.2.0)
Broadcom 802.11 Wireless LAN Adapter (Version: 4.100.15.5)
CCleaner (Version: 2.32)
Compresor WinRAR
Conduit Engine (Version: )
Conexant AC-Link Audio
Corel WinDVD 2010 (Version: 10.0.4.251)
Defraggler (Version: 1.20)
Estudio de mejora de productos de HP Deskjet 2050 J510 series (Version: 20.0.771.0)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2318.1946)
Google Update Helper (Version: 1.3.21.79)
Herramienta de carga de Windows Live (Version: 14.0.8014.1029)
HP Deskjet 2050 J510 series Ayuda (Version: 140.0.55.55)
HP Quick Launch Buttons 6.30 J1 (Version: 6.30 J1)
HP Update (Version: 5.002.003.003)
iTunes (Version: 9.2.0.61)
Java Auto Updater (Version: 2.0.2.1)
Java™ 6 Update 20 (Version: 6.0.200)
Learning Essentials para Microsoft Office (Version: 2.0)
LEC Translate (Version: 1.00.0004)
Magic Workstation 0.94f
Matemáticas de Microsoft (Version: 2007)
McAfee Agent (Version: 4.0.0.1496)
McAfee AntiSpyware Enterprise Module (Version: 8.7.0.129)
McAfee VirusScan Enterprise (Version: 8.7.00003)
Messenger Plus! Live (Version: 4.84.0.384)
Messenger_Plus_Live_Latin_America Toolbar (Version: )
Microsoft .NET Framework 2.0
Microsoft .NET Framework 2.0 (Version: 2.0.50727)
Microsoft .NET Framework 2.0 Language Pack - ESN (Version: 1.1.50727.42)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Groove MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office InfoPath MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Basque) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Catalan) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Galician) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Portuguese (Brazil)) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Student con Encarta Premium 2009 (Version: 2009)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Mozilla Firefox 8.0.1 (x86 es-ES) (Version: 8.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 6.0 Parser (Version: 6.00.3883.8)
MTG GamePack for Magic Workstation
Nero 7.10.1.0 (Version: 7.10.1.0)
NetWaiting (Version: 2.5.25)
Panel de Control de ATI (Version: 6.14.10.5168)
Paquete de idioma de Microsoft .NET Framework 2.0 - ESN
PokerStars
PostgreSQL 8.4 (Version: 8.4)
QuickTime (Version: 7.66.73.0)
RealPlayer
REALTEK Gigabit and Fast Ethernet NIC Driver (Version: 1.80)
RealUpgrade 1.0 (Version: 1.0.0)
Reproductor de Windows Media 11
Segoe UI (Version: 14.0.4327.805)
Skype™ 5.6 (Version: 5.6.110)
Soft Data Fax Modem with SmartCP
Software básico del dispositivo HP Deskjet 2050 J510 series (Version: 20.0.771.0)
Synaptics Pointing Device Driver (Version: 9.1.11.0)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Live Asistente para el inicio de sesión (Version: 5.000.818.5)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Media Format 11 runtime
Windows Media Player 11

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 1470.17 MB
Available physical RAM: 836.32 MB
Total Pagefile: 3366.84 MB
Available Pagefile: 2878.06 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.58 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:19.53 GB) (Free:1.65 GB) NTFS
2 Drive d: (Multimedia) (Fixed) (Total:54.99 GB) (Free:21.09 GB) NTFS

========================= Users: ========================================

Cuentas de usuario de \\PERSONAL-C54D7B

Administrador Asistente de ayuda ASPNET
Invitado postgres SUPPORT_388945a0
USUARIO
Se ha completado el comando correctamente.


**** End of log ****

#5 Broni

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Posted 29 December 2011 - 11:36 AM

Go on....

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#6 305riverrat

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Posted 29 December 2011 - 03:52 PM

After I ran the anti malware , i restarted windows and got an error message of this sorts, This version of windows must be registered with Microsoft to continue do you wish to register with windows, if i click no it logs me off right away if click yes it logs me in leaves the desktop background makes an error noise, and gives me a message , this computer is already registered with windows and it continues to log me off, all I can remember is that the malware found 13 objects all of which i clicked on to remove

#7 Broni

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Posted 29 December 2011 - 04:10 PM

You must have some more serious issues there.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#8 305riverrat

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Posted 29 December 2011 - 04:41 PM

How am I able to run these programs if I am unable to log into windows , I keep getting this copy of windows must be activated before you continue i click on activate and Its says this copy of windows has already been activated and logs me off If I click no it logs me off

#9 Broni

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Posted 29 December 2011 - 04:51 PM

Hold on.
I'll report this topic to appropriate people :)

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#10 305riverrat

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Posted 29 December 2011 - 04:56 PM

thanks !

#11 305riverrat

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Posted 03 January 2012 - 06:54 AM

Did u ever get a response

#12 Broni

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Posted 03 January 2012 - 11:32 AM

I'll try again.

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#13 Elise

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Posted 05 January 2012 - 06:39 AM

Hello, can you access/use Safe Mode, or does the same error come up there as well?

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#14 305riverrat

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Posted 07 January 2012 - 07:19 PM

Same error comes up in safe mode

#15 Elise

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Posted 08 January 2012 - 04:03 AM

Lets see if we can find the cause of the error and get your computer at least to log on.

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next, right click the following link and select Save Link/Target as: Save the file to your USB drive. http://noahdfear.net/downloads/xPUD_userinit_fix
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Double click on xPUD_userinit_fix
  • When done, restart your computer normally and let me know if it works now.
Please post me the log created by xPUD_userinit_fix on the USB drive.

regards, Elise


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