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Win 7 Home Security 2012


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2 replies to this topic

#1 JMCJMJ

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Posted 28 December 2011 - 02:09 PM

Our other computer keeps coming up with pop-up windows that say Win 7 Home Security 2012. It tells us that there are viruses, etc. and we need to install that software to take care of it. We are not able to acces the internet either. I believe I will have to download the "fix" to a flashdrive from the good computer and install the "fix" into the infected one. What do I need to do?

I have tried to use the FixNCR.reg file to fix the Registry, but no success. I am still not able to run the normal executable programs or proceed to the next step.

Edited by JMCJMJ, 28 December 2011 - 02:45 PM.


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#2 myrti

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Posted 03 January 2012 - 09:20 AM

Hi,

could you please try to run DDS.scr instead:
Please run a scan with DDS:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
    DDS.scr
    DDS.pif
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.


Information on A/V control HERE

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#3 myrti

myrti

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Posted 12 January 2012 - 08:59 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

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