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Computer Restart Issues


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#1 xryan

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Posted 28 December 2011 - 12:23 PM

My laptop has been restarting randomly for months (I've only had it about 6). I don't think that it's windows doing it to update, I would get a message from windows right?

THe restarts are pretty infrequent (once every couple of weeks), and the only trigger that I can manage to find involves me charging it. If I unplug it and plug it back in it will sometimes happen ten minutes later, but not all the time; like i said it is an infrequent problem.

It doesn't bother me too much in its current state, but I don't want it to get worse or turn into a bigger problem. I have contracted Win7 antivirus virus (removed) and a tdss redirect wirus that came along with it (in the process of removing).

thanks for any help

Edited by hamluis, 28 December 2011 - 05:48 PM.
Moved from Win 7 to Am I Infected.


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#2 Allan

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Posted 28 December 2011 - 12:45 PM

1) Go to System Properties - Advanced - Startup & Recovery Settings and uncheck "automatically restart"

2) The fact that you apparently have malware on your system is almost certainly directly related to your problem. I suggest you post in the Am I Infected forum on this site.




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