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Am I Infected???


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#1 fishngrega

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Posted 28 December 2011 - 11:12 AM

Hello,

I recently was infected with the Vista security 2012 virus. After downloading (DL) some registry files and rootkillers I was able to open my Malwarebytes to run a scan. After several attempts to delete several bad files I couldn't delete them. Same goes for Avast antivirus, I got an error when I tried deleting them. And still continue to receive some virus when I run scans on both programs.

I'm running Windows Vista Home Premium
Service Pack 2
64bit OS
Malwarebytes Anti-malware
Avast anti-virus

I'm unable to turn on my Windows Security Center.
I recently downloaded the comodo firewall through the forum search for a temporary firewall.
During internet searches I keep getting redirected to bad sites.

On my Malwarebytes vault there's a PUP.BitMiner that I cannot delete.

What should I do?

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#2 quietman7

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Posted 28 December 2011 - 11:37 AM

You have a serious malware infection. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need to create and post a DDS log for further investigation.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 7 there are instructions for downloading and running DDS which will create two logs.
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. After doing this, it would be helpful if you replied back in this thread with a link to the new topic so we can closed this one.

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

Note: If you can produce at least some of the logs, create a new topic and explain what happened with those logs you tried to create but could not. If you cannot create any of the logs, then still post the topic and explain that you followed the Prep. Guide but were unable to create the required logs. Again, describe what happened when you tried to create them.
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