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Remove Properties & Personal Information


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#1 FRISC0

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Posted 28 December 2011 - 05:46 AM

I used to be able to remove the properties from files such as Photos, Music etc just by right clicking the file > properties > details > remove properties and personal information

but now I seem to always be getting this message pop up saying

Posted Image

"Not All Personal Properties Were Cleared.
Windows was unable to remove properties from the selected files.
Before sharing these files, you should review them for unwanted
personal information."

I have been removing information from files manually for months now and I was wondering if there was a fix to this?
Maybe something to do with not having permission or something?

Any help is appreciated!

Thanks

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#2 Deejay100six

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Posted 28 December 2011 - 07:36 AM

Hi,

I wonder if this is the problem?

If you added properties using a program other than Windows, you should remove those properties using that program. The Remove Properties dialog box removes properties that were added using Windows, but it might not be able to remove all properties added by some programs.


http://windows.microsoft.com/en-US/windows-vista/View-the-properties-for-a-file

Regards, Dave


#3 FRISC0

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Posted 28 December 2011 - 08:40 AM

Thanks for your reply

I dont have another programme to do this though,

Still unsure what the problem could be

#4 Deejay100six

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Posted 28 December 2011 - 10:02 AM

Hi,

It seems there are different 3rd party programs to acheive this depending on the file type. For instance, Exif Tag Remover will work for image files.

Research shows that Windows 7 provides the ability to remove all metadata for all file types but prior to that you could only do it with Microsoft Office.

There is also a program here that claims to be able to remove metadata for multiple file formats but unfortunately its not free except for maybe the demo version.

I'll keep looking and let you know if I find anything else. If Vista was letting you do it before, I'm not sure why it would suddenly start blocking you.

Regards, Dave


#5 FRISC0

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Posted 28 December 2011 - 10:37 AM

Exactly! I don't get why It would just stop?

I used it all the time to clear all the properties from my music and write my own ones/correct them in iTunes after I've added them.

Now, Windows won't allow me, causing me to do it manually. Very strange.

I hunted the internet for a solution but seems noone's had my problem?

#6 FRISC0

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Posted 29 December 2011 - 08:15 AM

No other solutions? :(

#7 Deejay100six

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Posted 29 December 2011 - 03:08 PM

Hi,

So far I found only one user with exactly the same problem here. Unfortunately, he didn't get a reply.

You could try this in case any of your Windows files got messed up.

Press the Windows + R keys and in the run box type or copy/paste sfc /scannow (note the space between sfc and /scannow)

Click ok or press enter.

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem.

You may be prompted to insert your Windows CD/DVD, please do so.


Failing that, perhaps if you went to a site where they specialise in Vista such as Vistaheads.

I'm going to be very busy after the next couple of days as I just made it to the final stage of my malware training but meanwhile, I'll keep looking for you.

Regards, Dave


#8 FRISC0

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Posted 30 December 2011 - 06:54 AM

I did the sfc /scannow in Run but nothing happened?

Thankyou for all your help. I will post on there also see if they have a problem. If They find the fix, I shall let you know here!


#9 FRISC0

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Posted 04 January 2012 - 06:52 AM

Still no fix? :(

#10 Deejay100six

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Posted 04 January 2012 - 09:52 AM

Ok, lets see if it is anything to do with permissions.

Try this on one of the problem files/folders.

http://www.vista4beginners.com/Change-permissions-take-ownership

Regards, Dave


#11 FRISC0

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Posted 04 January 2012 - 01:39 PM

I read it all and I tried it on a file but it says I have permission already on the file.

Posted Image

#12 Deejay100six

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Posted 05 January 2012 - 10:14 PM

Sorry mate, really busy right now but will try to get back to you soon.

Regards, Dave


#13 FRISC0

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Posted 06 January 2012 - 05:16 PM

That's okay I understand :thumbup2:

#14 FRISC0

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Posted 11 January 2012 - 09:14 AM

Any updates?




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