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Dell inspiron 1520 Unmnountable Boot Volume Issue please help


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#1 makaveli3005

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Posted 27 December 2011 - 10:10 PM

SO I bought a Dell inspiron 1520 only to find out it has the Unmnountable Boot Volume blue screen error. I downloaded the rc.iso and attempted to reboot it it goes through the setup and then bam another blue screen that reads
Technical information:

*** STOP: 0x0000007e (0xc0000005, 0xf748e0bf, 0xf78da208, 0xf78d9f08)

*** pci.sys - address f748e0bf base at f7487000, datestamp 3b7d855c


.....Where do I go from here?

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#2 noknojon

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Posted 27 December 2011 - 10:45 PM

Hi -
Did you make sure the Recovery Console matched the version installed on your computer ??

How to Boot Into a Recovery Partition on a Dell Inspiron

Thank You -

Edited by noknojon, 28 December 2011 - 04:26 PM.


#3 Knight_of_BAAWA

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Posted 27 December 2011 - 10:53 PM

I would make sure that the SATA controller is set to IDE or compatible mode. If you're getting a blue screen when it tries to start up the RC, the SATA controller might be in AHCI mode. I've had that happen before.

#4 hamluis

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Posted 28 December 2011 - 08:42 AM

<<I downloaded the rc.iso...>>

Appears to me that no download was necessary, http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=116970&doclang=en&l=en&s=dhs .

The typical cure effort for unmountable boot volume errors consists of running chkdsk /r from the XP Recovery Console.

Unmountable Boot Volume - http://support.microsoft.com/kb/555302

Louis

#5 rotor123

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Posted 28 December 2011 - 11:18 AM

One other thought when the Dell logo Press F12 and see if you can boot the Diagnostic partition. If so run the memory test. Something sticks in my mind with XP and bad memory and PCI.SYS. Also run a hard drive test from there.

Good Luck
Hopefully the diagnostic partition runs and hasn't been removed or corrupted.

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#6 makaveli3005

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Posted 28 December 2011 - 05:51 PM

Ran the system diagnostic test I got error code: 0146
Msg: error code 2000-0146
Msg: unit 1:DST LOg contains previos errors.

#7 rotor123

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Posted 28 December 2011 - 06:49 PM

The DST log would seem to indicate hard drive problems. Did you run the individual tests and select only the hard drive for testing. If that starts popping up unreadable then it may be time for a new drive.

How about the memory test?

Post back please

Cheers

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#8 makaveli3005

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Posted 28 December 2011 - 07:25 PM

did the customized scans came up the same error code for the hard drive only memory was good though. gave me a service tag number aswell 6sw40f1

#9 rotor123

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Posted 29 December 2011 - 10:14 AM

As was mentioned here http://www.bleepingcomputer.com/forums/topic434890.html/page__view__findpost__p__2526645 in the bios look at the SATA controller and see if it is set to IDE or compatible mode or AHCI and try reversing it. If it then boots you can replace the hard drive that is going bad by cloning it to a new one.

If it were mine I'd replace the drive and use a OEM windows that is a match to the windows license on the bottom of the laptop for a clean install. The proper drivers can downloaded from the Dell website using the service tag to locate them.

Did the seller supply the discs that may have come with the laptop?

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#10 makaveli3005

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Posted 29 December 2011 - 08:48 PM

OK I checked it was listed as ata.... I dont have any disks or drivers with the laptop but I do have another harddrive from my friends laptop with windows xp. should I connect that one??

#11 rotor123

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Posted 30 December 2011 - 10:59 AM

Since it is failing the Hard Drive Self Test. It does appear you need a new hard drive. SATA 2.5" Laptop drive.

I hope I didn't give the impression that the drive should be used?

Good Luck

Edited by rotor123, 30 December 2011 - 11:16 AM.

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#12 makaveli3005

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Posted 30 December 2011 - 03:33 PM

OKay I have another harddrive from an old computer im going to try putting it ill let you know what happens

#13 makaveli3005

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Posted 30 December 2011 - 03:56 PM

ok I plugged the old harddrive into a extrernal case and plugged that into my desktop it is unreadable. I also tested another used harddrive and its readable but when I put it in my laptop it goes through the bios dell screen then just a blank black screen.

#14 rotor123

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Posted 30 December 2011 - 05:08 PM

a. You pretty much have to install a windows for the hardware you have it really does not like being moved.
b. The Diagnostic partition and the Recovery partitions are on the drive not in the laptop separately.

Keeping in mind that you could lose anything on that drive do you have a windows to put on it?

Good Luck
Roger

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#15 rotor123

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Posted 30 December 2011 - 06:18 PM

Lets see if you can clone the Diagnostics partition and Recovery partition only.

EaseUS® Todo Backup Free 4.0 http://www.todo-backup.com/products/home/free-backup-software.htm
claims disk or Partition clone. Someone here used their older version to clone a recovery partition on a gateway successfully.

So if you can hook up the drive you want to use and the old drive from the laptop and being very careful not to clone over a drive you want to keep, try and see if it will clone those two partitions.

If they clone OK we can try and get the recovery going.

Good Luck

Edited by rotor123, 30 December 2011 - 06:19 PM.

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