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Google keeps redirecting


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13 replies to this topic

#1 bones73

bones73

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Posted 27 December 2011 - 06:40 PM

I am experiencing a redirect problem when clicking on Google links. It happens about half the time I click on a search result in Google. I have had this problem once before, and was only able to remove it with the help of a very nice staff member on these forums. I have tried using Malwarebytes and the TDSS Killer mentioned in these forums, but they haven't found any problems. Any help would be much appreciated.

Here is a copy of my DDS report, and I have also attached the requested "Attach.txt" file.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 1.6.0_26
Run by Andrew Stanley at 12:36:54 on 2011-12-27
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.3068.1625 [GMT -8:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\lxdccoms.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\Windows\PixArt\PAC7302\Monitor.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Andrew Stanley\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
uRun: [Google Update] "c:\users\andrew stanley\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [lxdcamon] "c:\program files\lexmark 1300 series\lxdcamon.exe"
mRun: [PAC7302_Monitor] c:\windows\pixart\pac7302\Monitor.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
mPolicies-explorer: UseDefaultTile = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 68.87.76.182 68.87.78.134
TCP: Interfaces\{80C66466-B623-4D41-9D04-EF45E009436D} : DhcpNameServer = 68.87.76.182 68.87.78.134
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\andrew stanley\appdata\roaming\mozilla\firefox\profiles\3ppc5i6j.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\vistacodecpack\rm\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\vistacodecpack\rm\browser\plugins\nprpjplug.dll
FF - plugin: c:\users\andrew stanley\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\users\andrew stanley\appdata\local\yahoo!\browserplus\2.6.0\plugins\npybrowserplus_2.6.0.dll
FF - plugin: c:\users\andrew stanley\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\andrew stanley\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\andrew stanley\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
.
============= SERVICES / DRIVERS ===============
.
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service --> c:\windows\system32\lxdccoms.exe -service [?]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-21 365952]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-6-9 43040]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-25 135664]
S2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [2007-5-25 99248]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-21 193840]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-25 135664]
.
=============== Created Last 30 ================
.
2011-12-19 18:03:43 638976 ----a-w- c:\windows\system32\utilman.exe
2011-12-19 18:03:43 15821312 ----a-w- c:\windows\system32\imageres.dll
2011-12-11 19:30:10 -------- d-----w- c:\windows\Sysnative
2011-12-11 19:30:09 90624 ----a-w- c:\windows\system32\RegDACL.exe
2011-12-11 19:30:09 2866 ----a-w- c:\windows\system32\z64keys.vbs
2011-12-11 19:29:11 -------- d-----w- c:\program files\common files\Wise Installation Wizard
.
==================== Find3M ====================
.
2011-12-18 21:19:18 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-18 21:11:00 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-10-05 13:59:58 339968 ----a-w- c:\windows\system32\vistaesr.exe
.
============= FINISH: 12:37:20.81 ===============

Attached Files



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#2 bones73

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Posted 27 December 2011 - 06:49 PM

I forgot to attach the ark.txt file. Here it is.

Attached Files

  • Attached File  ark.txt   1.61KB   0 downloads


#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:09:50 AM

Posted 01 January 2012 - 04:58 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 bones73

bones73
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Posted 01 January 2012 - 07:32 PM

Thank you for your help. I ran ComboFix and have pasted the log below. I haven't experienced any Google redirects since running it in the 5 or so searches that I've run.

Also, since my first post I experienced two new issues. First, some fake antivirus programs popped up at one point, which I was able to eliminate with Malwarebytes. I only experienced that problem once, and haven't experienced it since running ComboFix. Second, my web browser (Firefox) locks up for 10-15 seconds several times per day, and I can't interact with it at all when it does this. Again, I haven't experienced this since running ComboFix.

Thank you


ComboFix Log:
ComboFix 12-01-01.06 - Andrew Stanley 01/01/2012 16:13:53.3.2 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.3068.1731 [GMT -8:00]
Running from: c:\users\Andrew Stanley\Downloads\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\LP
c:\program files\LP\1A16\37A.tmp
c:\program files\LP\1A16\5A5E.tmp
c:\users\Andrew Stanley\AppData\Local\volmgr.dll
c:\users\Andrew Stanley\AppData\Roaming\8778.535
c:\users\Andrew Stanley\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AV Protection 2011
c:\users\Andrew Stanley\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AV Protection 2011\AV Protection 2011.lnk
c:\users\Andrew Stanley\AppData\Roaming\Mozilla\Firefox\Profiles\3ppc5i6j.default\extensions\{446f528f-9b2d-4b0a-a72b-868e1931797b}
c:\users\Andrew Stanley\AppData\Roaming\Mozilla\Firefox\Profiles\3ppc5i6j.default\extensions\{446f528f-9b2d-4b0a-a72b-868e1931797b}\chrome.manifest
c:\users\Andrew Stanley\AppData\Roaming\Mozilla\Firefox\Profiles\3ppc5i6j.default\extensions\{446f528f-9b2d-4b0a-a72b-868e1931797b}\chrome\xulcache.jar
c:\users\Andrew Stanley\AppData\Roaming\Mozilla\Firefox\Profiles\3ppc5i6j.default\extensions\{446f528f-9b2d-4b0a-a72b-868e1931797b}\defaults\preferences\xulcache.js
c:\users\Andrew Stanley\AppData\Roaming\Mozilla\Firefox\Profiles\3ppc5i6j.default\extensions\{446f528f-9b2d-4b0a-a72b-868e1931797b}\install.rdf
.
.
((((((((((((((((((((((((( Files Created from 2011-12-02 to 2012-01-02 )))))))))))))))))))))))))))))))
.
.
2012-01-02 00:19 . 2012-01-02 00:20 -------- d-----w- c:\users\Andrew Stanley\AppData\Local\temp
2012-01-02 00:19 . 2012-01-02 00:19 -------- d-----w- c:\users\Public\AppData\Local\temp
2012-01-02 00:19 . 2012-01-02 00:19 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-30 03:07 . 2011-12-30 03:07 -------- d-----w- c:\program files\Common Files\Java
2011-12-19 18:03 . 2008-01-21 02:33 638976 ----a-w- c:\windows\system32\utilman.exe
2011-12-19 18:03 . 2006-11-02 09:39 15821312 ----a-w- c:\windows\system32\imageres.dll
2011-12-11 19:30 . 2011-12-11 19:30 -------- d-----w- c:\windows\Sysnative
2011-12-11 19:30 . 2011-10-05 14:06 90624 ----a-w- c:\windows\system32\RegDACL.exe
2011-12-11 19:30 . 2011-10-05 14:06 2866 ----a-w- c:\windows\system32\z64keys.vbs
2011-12-11 19:29 . 2011-12-11 19:29 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-18 21:19 . 2011-06-21 23:10 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-18 21:11 . 2011-07-05 23:26 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-11-23 02:34 . 2011-11-23 02:34 101888 ----a-w- c:\users\Andrew Stanley\AppData\Roaming\Microsoft\1A16\47B9.tmp
2011-11-10 13:54 . 2011-02-07 20:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-07 03:48 . 2011-11-22 06:48 6668624 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{DCA8B325-C6DE-4B57-90D8-0C6519599DA4}\mpengine.dll
2011-10-05 13:59 . 2011-10-05 13:59 339968 ----a-w- c:\windows\system32\vistaesr.exe
2011-11-08 21:42 . 2011-07-02 17:53 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-09-24 468264]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"lxdcamon"="c:\program files\Lexmark 1300 Series\lxdcamon.exe" [2007-04-30 20480]
"PAC7302_Monitor"="c:\windows\PixArt\PAC7302\Monitor.exe" [2006-11-03 319488]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-03-21 1230704]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2011-05-15 325512]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"HideFastUserSwitching"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"UseDefaultTile"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R1 btskgxgx;btskgxgx;c:\windows\system32\drivers\btskgxgx.sys [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 135664]
R2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\DRIVERS\W32X86\3\\lxdcserv.exe [2007-05-25 99248]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 135664]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe [2007-05-25 537520]
S2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\SMINST\BLService.exe [2008-10-06 365952]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-06-09 43040]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-06-09 17:14 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 07:42]
.
2012-01-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 07:42]
.
2011-12-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-532207651-176659202-1269047492-1000Core.job
- c:\users\Andrew Stanley\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-20 19:28]
.
2012-01-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-532207651-176659202-1269047492-1000UA.job
- c:\users\Andrew Stanley\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-20 19:28]
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.87.76.182 68.87.78.134
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
FF - ProfilePath - c:\users\Andrew Stanley\AppData\Roaming\Mozilla\Firefox\Profiles\3ppc5i6j.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/
.
- - - - ORPHANS REMOVED - - - -
.
ShellIconOverlayIdentifiers-{93942780-9340-7246-0633-280026910320} - c:\users\ANDREW~1\AppData\Local\Temp\ers.dll
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-01 16:20
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-01-01 16:23:03
ComboFix-quarantined-files.txt 2012-01-02 00:23
.
Pre-Run: 126,830,907,392 bytes free
Post-Run: 127,372,177,408 bytes free
.
- - End Of File - - 9C62A37999CAF70219C137C10A9ED8CE

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 01 January 2012 - 08:05 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 bones73

bones73
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Posted 01 January 2012 - 11:37 PM

I have pasted the ComboFix log below. I haven't experienced any Google redirects or any of the other problems.



ComboFix 12-01-01.06 - Andrew Stanley 01/01/2012 17:17:44.4.2 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.3068.1680 [GMT -8:00]
Running from: c:\users\Andrew Stanley\Downloads\ComboFix.exe
Command switches used :: c:\users\Andrew Stanley\Desktop\CFScript.txt
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Andrew Stanley\AppData\Local\temp\ppcrlui_3780_2
c:\users\ANDREW~1\AppData\Local\Temp\ppcrlui_3780_2
.
.
((((((((((((((((((((((((( Files Created from 2011-12-02 to 2012-01-02 )))))))))))))))))))))))))))))))
.
.
2012-01-02 01:22 . 2012-01-02 01:22 -------- d-----w- c:\users\Andrew Stanley\AppData\Local\temp
2012-01-02 01:22 . 2012-01-02 01:22 -------- d-----w- c:\users\Public\AppData\Local\temp
2012-01-02 01:22 . 2012-01-02 01:22 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-30 03:07 . 2011-12-30 03:07 -------- d-----w- c:\program files\Common Files\Java
2011-12-19 18:03 . 2008-01-21 02:33 638976 ----a-w- c:\windows\system32\utilman.exe
2011-12-19 18:03 . 2006-11-02 09:39 15821312 ----a-w- c:\windows\system32\imageres.dll
2011-12-11 19:30 . 2011-12-11 19:30 -------- d-----w- c:\windows\Sysnative
2011-12-11 19:30 . 2011-10-05 14:06 90624 ----a-w- c:\windows\system32\RegDACL.exe
2011-12-11 19:30 . 2011-10-05 14:06 2866 ----a-w- c:\windows\system32\z64keys.vbs
2011-12-11 19:29 . 2011-12-11 19:29 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-18 21:19 . 2011-06-21 23:10 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-18 21:11 . 2011-07-05 23:26 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-11-23 02:34 . 2011-11-23 02:34 101888 ----a-w- c:\users\Andrew Stanley\AppData\Roaming\Microsoft\1A16\47B9.tmp
2011-11-10 13:54 . 2011-02-07 20:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-07 03:48 . 2011-11-22 06:48 6668624 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{DCA8B325-C6DE-4B57-90D8-0C6519599DA4}\mpengine.dll
2011-10-05 13:59 . 2011-10-05 13:59 339968 ----a-w- c:\windows\system32\vistaesr.exe
2011-11-08 21:42 . 2011-07-02 17:53 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-09-24 468264]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"lxdcamon"="c:\program files\Lexmark 1300 Series\lxdcamon.exe" [2007-04-30 20480]
"PAC7302_Monitor"="c:\windows\PixArt\PAC7302\Monitor.exe" [2006-11-03 319488]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-03-21 1230704]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2011-05-15 325512]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"HideFastUserSwitching"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"UseDefaultTile"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R1 btskgxgx;btskgxgx;c:\windows\system32\drivers\btskgxgx.sys [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 135664]
R2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\DRIVERS\W32X86\3\\lxdcserv.exe [2007-05-25 99248]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 135664]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe [2007-05-25 537520]
S2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\SMINST\BLService.exe [2008-10-06 365952]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-06-09 43040]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-06-09 17:14 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 07:42]
.
2012-01-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-26 07:42]
.
2012-01-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-532207651-176659202-1269047492-1000Core.job
- c:\users\Andrew Stanley\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-20 19:28]
.
2012-01-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-532207651-176659202-1269047492-1000UA.job
- c:\users\Andrew Stanley\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-20 19:28]
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.87.76.182 68.87.78.134
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
FF - ProfilePath - c:\users\Andrew Stanley\AppData\Roaming\Mozilla\Firefox\Profiles\3ppc5i6j.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-01-01 17:22
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-01-01 17:23:36
ComboFix-quarantined-files.txt 2012-01-02 01:23
ComboFix2.txt 2012-01-02 00:23
.
Pre-Run: 127,388,463,104 bytes free
Post-Run: 127,361,261,568 bytes free
.
- - End Of File - - 7925A6D3C710EAB438AE36C5B4A8F8D9

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:09:50 AM

Posted 02 January 2012 - 10:08 AM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Java™ 6 Update 26

and click on remove



Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 bones73

bones73
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  • Members
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  • Local time:05:50 AM

Posted 02 January 2012 - 02:42 PM

I only encountered one issue. When uninstalling Java, the only version of Java in my uninstall list was "Java 6 Update 30" rather than Java 6 update 26. I uninstalled it anyways. Otherwise everything went well, and the computer is still performing problem-free. Here are the requested logs.

Thank you


Malwarebytes log:
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122704

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.19088

1/2/2012 11:29:46 AM
mbam-log-2012-01-02 (11-29-46).txt

Scan type: Quick scan
Objects scanned: 181280
Time elapsed: 4 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Hijackthis Log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:33:09 AM, on 1/2/2012
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\Windows\PixArt\PAC7302\Monitor.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\Andrew Stanley\Desktop\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
O4 - HKLM\..\Run: [PAC7302_Monitor] C:\Windows\PixArt\PAC7302\Monitor.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdcCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdcserv.exe
O23 - Service: lxdc_device - - C:\Windows\system32\lxdccoms.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8296 bytes

#9 gringo_pr

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Posted 02 January 2012 - 03:41 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
      O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
      O4 - HKLM\..\Run: [PAC7302_Monitor] C:\Windows\PixArt\PAC7302\Monitor.exe
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#10 bones73

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Posted 02 January 2012 - 06:45 PM

Here is the log from the Eset scan:

C:\Program Files\VistaCodecPack\Tools\renderer32.exe Win32/Packed.Autoit.E.Gen application
C:\Program Files\VistaCodecPack\Tools\Settings32.exe Win32/Packed.Autoit.C.Gen application
C:\ProgramData\VistaCodecs\{824A49A1-1AB1-4A00-91E5-C3B2C299366D}\Vista Codec Package.msi multiple threats
C:\Qoobox\Quarantine\C\Users\Andrew Stanley\AppData\Local\volmgr.dll.vir a variant of Win32/Kryptik.VIN trojan
C:\Qoobox\Quarantine\C\Users\Andrew Stanley\AppData\Roaming\Mozilla\Firefox\Profiles\3ppc5i6j.default\extensions\{446f528f-9b2d-4b0a-a72b-868e1931797b}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Users\All Users\VistaCodecs\{824A49A1-1AB1-4A00-91E5-C3B2C299366D}\Vista Codec Package.msi multiple threats
C:\Users\Andrew Stanley\AppData\Local\Apple Computer\AppleData\Appledata.dll a variant of Win32/Kryptik.XOO trojan
C:\Users\Andrew Stanley\AppData\Roaming\B5960\lvvm.exe a variant of Win32/Kryptik.VZB trojan
C:\Users\Andrew Stanley\AppData\Roaming\Microsoft\1A16\47B9.tmp a variant of Win32/Kryptik.VZB trojan

#11 gringo_pr

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Posted 03 January 2012 - 08:32 AM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\Andrew Stanley\AppData\Local\Apple Computer\AppleData\Appledata.dll"
    del /f /s /q "C:\Users\Andrew Stanley\AppData\Roaming\B5960\lvvm.exe"
    del /f /s /q "C:\Users\Andrew Stanley\AppData\Roaming\Microsoft\1A16\47B9.tmp"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

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#12 bones73

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Posted 03 January 2012 - 01:28 PM

Thank you so much for all of your help! My computer is running very well now, and I have not experienced any more problems. I really appreciate you taking time out of your day to help me. Best wishes, and happy new year.

#13 gringo_pr

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Posted 03 January 2012 - 01:34 PM

you are more than welcome


gringo
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#14 gringo_pr

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Posted 05 January 2012 - 11:39 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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