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get a blue screen on startup


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29 replies to this topic

#1 mini22

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Posted 27 December 2011 - 05:18 PM

when i start my computer i get a blue screen with a code / coooo21a fatal system error windows log on system/unexplained with status 0x000005/system has been shut down.i have tried starting in safe mode,reboot,and i get the same results the computer sames to be locked down. it started this after scan with anti spyware and did a reboot.been dealing with this for over a week still no luck hope someone can help tried reinstalling windows from my start up disk but my computer won't reconize the cd it only reconizes a floppy disk

Edited by mini22, 28 December 2011 - 07:49 AM.


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#2 AustrAlien

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Posted 27 December 2011 - 07:01 PM

Hello and :welcome: to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.
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#3 mini22

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Posted 28 December 2011 - 08:20 PM

is anyone out there i need help with this

#4 AustrAlien

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Posted 29 December 2011 - 04:32 AM

Sorry about the delay: I have just given "them" a nudge.
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#5 Elise

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Posted 30 December 2011 - 04:18 AM

Hello, can you please let me know with what you were infected and what scanner you ran?

Do you have your XP CD?

regards, Elise


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#6 mini22

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Posted 30 December 2011 - 08:09 AM

don't remeber the infection but i ran super anti spyware and yes i have xp disk,i tried reinstalling xp but computer won't reconize the cd

#7 Elise

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Posted 30 December 2011 - 10:19 AM

Hi, please see if you can do the following.

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh -f
  • Press Enter
  • Type winlogon.exe and press enter.
  • After it has finished a report will be located on your USB drive named filefind.txt
  • Remove the USB drive and insert it back in your working computer and navigate to filefind.txt

    Please note - all text entries are case sensitive
Copy and paste the filefind.txt for my review

regards, Elise


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#8 mini22

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Posted 30 December 2011 - 11:32 AM

thanks will this help with the problem of the computer not reconizing a cd

#9 Elise

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Posted 30 December 2011 - 04:13 PM

Will the computer not boot from any CD? Is your XP CD legal?

regards, Elise


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#10 mini22

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Posted 30 December 2011 - 04:38 PM

no and yes xp came with system.i got the getxpud.exe downloaded on clean computer but i'm unable to get it on cd. i see it is a iso program do i need a iso burner

Edited by mini22, 30 December 2011 - 04:40 PM.


#11 Elise

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Posted 30 December 2011 - 04:44 PM

You cannot burn a CD? In that case, try USB.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Next download http://noahdfear.net/downloads/driver.sh to your USB
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review

regards, Elise


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#12 AustrAlien

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Posted 30 December 2011 - 05:18 PM

i got the getxpud.exe downloaded on clean computer but i'm unable to get it on cd. i see it is a iso program do i need a iso burner

I am going to reply here to see if I can be of assistance, because I don't think Elise will have seen the edit you made to your post.

Follow the instructions that Elise first gave you to create the bootable CD:

# Run GETxPUD.exe
# A new folder will appear on the desktop.
# Open the GETxPUD folder and click on the get&burn.bat
# The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
# Click on Start and follow the prompts to burn the image to a CD.


The GETxPUD.exe contains everything necessary to burn the .ISO image (once downloaded) to a CD.
AustrAlien
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#13 Elise

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Posted 31 December 2011 - 04:01 AM

Thank you Australien, I hadn't seen that yet. :)

@ mini22, see Australiens post.

regards, Elise


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#14 mini22

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Posted 01 January 2012 - 10:35 AM

i tried using usb but computer will not reconize usb either ,i press f12 to boot and only choices it has is hard drive & removeable device i click on removeable device and all it reconizes is a floppy disk

#15 Elise

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Posted 01 January 2012 - 10:54 AM

Can you change the boot order manually from within the BIOS to point to the CD drive or USB device (if any of these options is available)?

regards, Elise


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