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Cannot open file from usb portable stick


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#1 srg55

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Posted 27 December 2011 - 04:36 PM

Hi

I have an ADATA C802 USB stick which I keep Word and Excel files on. I am unable to open one of my Excel files which is 80kb in size and just has text and numbers in it (ie no macros or formulas). It is a password protected file, and I had 2 worksheets in it. I have worked on it numerous times before with no problem opening it. I last worked on it yesterday, edited some data and saved it. Today, when I now try to open it, it comes up with the message as below:

"file cannot be accessed. the file may be read-only or you may be trying to access a read only location, or the server the document is stored on may not be responding".

When I press "re-try" it says the file may be corrupted.

Other files I have on the USB stick are opening up fine.

I tried to search the Net for a recovery tool and found ONTRACK TRIAL PROFESSIONAL with a download link and 30 day trial. When I ran it on the file, it completed saying 63kb recovery but when I open the repair file it is blank, so Im not sure if it was able to actually retrieve the data at all.... or simply didnt post it because it is a trial.

Does anyone out there know how I can recover the file and help me?

Many thanks

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#2 Jazzgirl

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Posted 27 December 2011 - 06:41 PM

If the Excel file is the only file that is damaged you might want to try the options at the link below. I don't know what version you have but it refers to Excel 2002/2003. I think it works for 2007 also.

http://office.microsoft.com/en-us/excel-help/repairing-corrupted-files-in-excel-HA001034656.aspx

You might also try this KB article if it's an even newer version.

http://support.microsoft.com/kb/820741

Make sure you tell us what version of Excel you are using. That will make it easier.

Edited by Jazzgirl, 27 December 2011 - 06:45 PM.


#3 srg55

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Posted 27 December 2011 - 11:32 PM

Hi.thanks for that.the file was originally created in Office2000. i referred to the links you sent too and i cant open in word or any other application. i dont have excelviewer so not sur e
if that would work. any suggestions? thanks

#4 hamluis

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Posted 28 December 2011 - 08:44 AM

If the file is corrupted...I would try running the chkdsk /r command on the partition/drive where the file lies...then try to open it.

Louis

#5 srg55

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Posted 28 December 2011 - 06:48 PM

Sorry....can you elaborate on how I do that? thanks

Edited by srg55, 28 December 2011 - 06:49 PM.


#6 hamluis

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Posted 28 December 2011 - 06:57 PM

Start...Run...type chkdsk /r X: (where X: is the drive letter assigned the USB stick)...hit Enter.

Louis




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