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Need Help Deleting Spyware Strike 2.5


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1 reply to this topic

#1 justinjames1984

justinjames1984

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Posted 07 February 2006 - 03:14 AM

Hi,

I am not good at this at all... and neither is my internet provider.

I followed all the directions and would appriciate any help in deleting this program.
I know it can be done from looking on this site, but I didn't quite understand it all.

The file I'm having problems with is Spyware Strike 2.5 and I would love to be able to get it off my computer. I've included the info I got from follwing the directions if you need it. Thank you for helping.

justinjames1984


Logfile of HijackThis v1.99.1
Scan saved at 2:03:47 AM, on 2/7/2006
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\PROGRA~1\CISCOS~1\VPNCLI~1\cvpnd.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\PROGRA~1\EARTHL~1\PROTEC~1\ADSSER~1.EXE
C:\WINNT\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Pwrchute\ups.exe
C:\WINNT\SYSTEM32\ZONELABS\vsmon.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\devldr32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Charles Benson\Local Settings\TEMP\HijackThis.exe

O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINNT\System32\hpEED3.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\winnt\downloaded program files\googletoolbar_en_2.0.95-deleon.dll (file missing)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Earthlink Protection Control Center] C:\Program Files\EarthLink\Protection Control Center\elnk_pcc.exe /minimize
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - Startup: Camio Viewer 3.2.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O8 - Extra context menu item: &Google Search - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\winnt\downloaded program files\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {1FBD11EF-1260-11D1-87A7-444553540001} (Synapse Medical Imaging Workstation) - http://synapsrv1/osd/synapseWorkstation.cab
O23 - Service: ADSService - Copyrightę Aluria Software, LLC - C:\PROGRA~1\EARTHL~1\PROTEC~1\ADSSER~1.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\PROGRA~1\CISCOS~1\VPNCLI~1\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: EarthLink Firewall Process Path Service (ElnkFWPPService) - Aluria Software, LLC. - C:\PROGRA~1\EARTHL~1\PROTEC~1\EFWPPS~1.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\Program Files\Pwrchute\ups.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\SYSTEM32\ZONELABS\vsmon.exe

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#2 MFDnSC

MFDnSC

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Posted 09 February 2006 - 10:14 PM

* Click here to download smitRem.exe.
  • Save the file to your desktop.
  • It is a self extracting file.
  • Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
  • Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.
* Download the trial version of Ewido Security Suite here.
  • Install ewido.
  • During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido
  • It will prompt you to update click the OK button and it will go to the main screen
  • On the left side of the main screen click update
  • Click on Start and let it update.
  • DO NOT run a scan yet. You will do that later in safe mode.
* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


* Restart your computer into safe mode now. Perform the following steps in safe mode:


* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


* Run Ewido:
  • Click on scanner
  • Click Complete System Scan and the scan will begin.
  • During the scan it will prompt you to clean files, click OK
  • When the scan is finished, look at the bottom of the screen and click the Save report button.
  • Save the report to your desktop
* Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


* Next go to Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you should see an entry checked called something like "Security info" or similar. If it is there, select that entry and click the "Delete" button. Click OK then Apply and OK.


* Restart back into Windows normally now.


* Run ActiveScan online virus scan here

When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan and Ewido
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