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DC11.exe can't remove from recycle bin


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7 replies to this topic

#1 makajones

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Posted 27 December 2011 - 03:58 PM

Trying to run CCleaner to clean up some temp files. It will get stuck on dc11.exe in the recycle bin, but I can't actually see the file in the recycle bin. From searching it appears that it is a virus/trojan? I'm not sure how to get rid of it. I'd appreciate any help.

Windows XP SP3
I have Microsoft Security Essentials on.
I have run Malwarebytes, AVG, Ad aware, plus some others, but no programs seem to find the file yet.

Thanks again for any help.

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#2 Animal

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Posted 27 December 2011 - 04:13 PM

Tried deleting it in safe mode?

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#3 noknojon

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Posted 27 December 2011 - 04:36 PM

Show Hidden Files and Folders in Windows XP:
Click Start and select My Computer
Click the Tools item from the menu at the top of the window (if you don't see Tools press the Alt key on your keyboard and it will appear)
Select Folder Options
Click the View tab and make sure Show hidden files and folders is selected under Hidden files and folders
Next, uncheck the box next to Hide protected operating system files (Recommended)
Then, uncheck the box next to Hide extensions for known filetypes
Click Apply then click OK

Now try to find the File / Folder you are looking for -

Reset Hidden Files and Folders in Windows XP:
Click Start and select My Computer
Click the Tools item from the menu at the top of the window (if you don't see Tools press the Alt key on your keyboard and it will appear)
Select Folder Options
Click the View tab and make sure Do not show hidden files and folders is selected under Hidden files and folders
Next, check the box next to Hide protected operating system files (Recommended)
Then, check the box next to Hide extensions for known filetypes
Click Apply then click OK




#4 hamluis

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Posted 27 December 2011 - 04:41 PM

You can always set the Recycle Bin to the Remove Files Immediately setting (right-click on Desktop/Recycle Bin/Properties).

A reboot may be required but that should empty the Recycler of any files contained there, other than the one system file.

You can then revert to your normal Recycle Bin settings.

Louis

#5 makajones

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Posted 27 December 2011 - 05:26 PM

I appreciate the quick responses. Followed instructions to unhide files, then did a search. File dc11.exe was not found. Then went into CCleaner to clean recycle bin and it got stuck on dc11.exe. Full path is c\recycler\5-1-5-21-3311047633-776717107-3800209580-1005-dc11.exe

I'm suspicious that it's some kind of virus/trojan because of the following links:
http://forum.avast.com/index.php?topic=64274.0
http://www.prevx.com/filenames/X1184112438863193028-37358632/DC11.EXE.html
http://www.removespywaretips.com/exe-d/dc11-exe.html
http://www.allspywareremoval.com/exe/exe-d/how-to-remove-dc11-exe.html
http://forums.techguy.org/virus-other-malware-removal/238386-how-delete-invisible-virus-help.html

It's difficult to know which links above are credible or not.
What do you suggest I try? Thanks!

#6 hamluis

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Posted 27 December 2011 - 05:31 PM

Moot point as to what it is...it has been removed from the mainstream of files...the Recycler file is an intermediate location for files that will be removed...and I've explained how to cleanse it.

http://support.microsoft.com/kb/229041

Louis

#7 makajones

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Posted 27 December 2011 - 06:36 PM

Louis,
Thanks. It looks like the file dc11.exe is gone.
Thanks to everyone for their help and let you know if it changes.

#8 hamluis

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Posted 27 December 2011 - 07:55 PM

Let us know if it reappears or you have problems :).

Louis




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