Posted 27 December 2011 - 03:39 PM
I noticed that my computer was running really slowly. Suspecting malware or spyware, I updated and then ran MalwareBytes. It found five infected files and offered to remove them (unlike Norton, it apparently does not offer to quarantine them). I clicked "remove." That was one week before Christmas. Since then, my computer has sped up some, but it has developed several other symptoms. First, when I start it, HP Total Care Advisor is supposed to open. Now, it starts to open, but then I get the message "HP Advisor is no longer working." It looks for a solution, but it never does, and I just close it now. Second, my computer now sometimes simply shuts down, out of the blue. (When I'm running Windows, the shutdown is usually slow, shutting Windows before shutting down the computer. A couple of times when not running Windows, though, it has simply shut down all at once.) Third, I often get messages that say something like "High CPU usage by: TCP/IP Ping Command." (I'm not sure it's always "TCP/IP Ping Command"--I only started noticing that part recently, although since I started noticing the "TCP/IP Ping Command" part, it has always been there, so I suspect it has been there every time.) Fourth, I sometimes get second windows opening that I didn't open, and sometimes tabs open that I didn't open, and sometimes tabs close without my closing them, and sometimes all of my tabs (and therefore Windows itself) close without my closing them. (There are certain URL's that often seem to be repeated. Something like "displayadfeed" is one of them; something like "jemancv" is another. They end up at a variety of sites, some of which aren't even working.) It doesn't usually redirect a Window already open, but I can't swear that it never has.
The only symptom my computer displayed prior to my updating and running MalwareBytes and removing the five infected files was extreme slowness.
Can anyone help?