Posted 26 December 2011 - 09:47 PM
I've never posted in a forum for help before because usually just coming and reading other posts/topics on one has helped me enough to get whatever I need to removed but this time it has proved more resilient. Thank you in advance for your time/help.
I have two problems, though I think they aren't entirely related.
I seem to have some sort of redirect virus/spyware. Half of the time when I click a link, the address in the URL bar changes, but the screen stays solid white. Refreshing does nothing. Typing the URL directly/hitting enter does nothing. The other half of the time instead of getting the white screen, I get a solid white page with the text: "This page has moved here."
Clicking the link "here" successfully takes me to the page I was originally going to "most" of the time. Sometimes it just takes me to the solid white page (this is always the case with GMail.. I can only use gmail on my phone)
I also randomly have a new window pop up with an ad page.
I use RKill and then run Malwarebytes and it finds nothing. At the suggestion of a friend I downloaded and ran Microsoft Security Essentials, and it found 2 items and "removed" them, after which it asked me to restart my computer. Once I restarted I got a blue screen in startup (between the windows logo screen and the screen where you type your password to get to the desktop - it was only on the screen for a moment, appeared to be 2 lines of code and the only number/word I can recognize is "STOP") and my computer restarted automatically. I tried hitting F8 to start it in safe mode, trying to get passed the BSOD but it just blue screened again.
Every time the computer started it gave me the option to Start Computer Normally (which would just get me the BSOD and a restart) or Startup Repair. Startup repair would run for about 5 minutes, then ask me if I wanted to System Restore... after hitting yes it would seemingly get stuck doing the restore (I left it loading for about 30 hours one time, but I only have a 200gb HD so it shouldn't take that long) ....
Finally I followed a guide that showed me how to go into Advanced Startup Options, open the cmd prompt and replace the current reg files with the originals via a reg edit. After doing that I was able to get passed the blue screen and load windows.
I still have all of the issues after all of that, and none of my anti-virus/sw programs will detect anything. (MWB).. I ran "SUPERAntiSpyware" at the suggestion of a friend, and it finds things and "Removes" them, but after a restart it finds them all over again and I still have the redirect problem.
The other issue was that every 2-3 weeks I will get a BSOD every 4-5 minutes that says something along the lines of "USB_BUGCODE_ERROR", not sure if that is related.
I am using a Toshiba Qosmio X505-Q860 with Windows 7 Home Premium 64Bit. I use Mozilla Firefox.
Please help =(