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Google redirect rootkit?


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185 replies to this topic

#1 zeusb2

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Posted 26 December 2011 - 07:42 PM

Hello, I am unable to enable my firewall, my printer won't work, and I get redirected most of the time I click on a link in my web browser. From what I've read I think this is a google redirect rootkit virus, but I'm not 100% sure. I've tried malwarebytes, ccleaner, spybot, and security essentials and nothing works. I've never posted anything, so I hope I got it all correct. Thank you for your time!

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19170
Run by ZACH at 18:35:08 on 2011-12-26
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.1178 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\AERTSrv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uStart Page = hxxp://everquest.allakhazam.com/
uSearchMigratedDefaultURL = hxxp://www.Google.com/
uDefault_Search_URL = about:blank
uDefault_Page_URL = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=TBD&bm=wl_home
uSearch Bar = hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id%language
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mSearchMigratedDefaultURL = hxxp://www.Google.com/
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = about:blank
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchURL = about:blank
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - No File
TB: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\users\zach\appdata\roaming\microsoft\windows\start menu\programs\imvu\Run IMVU.lnk
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: mswsock.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: intuit.com\ttlc
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: CM_AdvancedCAB - hxxps://cr.gs.reyrey.com/common/ClientCheck/CM_AdvancedCAB.CAB
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.10.115.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect118.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{BB44C778-8630-4BB4-B621-F6AA42E5F754} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{CE6CD58A-AFFF-4A2D-8C2B-F850BE8F7269} : DhcpNameServer = 192.168.1.1 68.238.0.12
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 165648]
R1 MpKsl7aac0f85;MpKsl7aac0f85;c:\programdata\microsoft\microsoft antimalware\definition updates\{c4fb1f73-bbde-40c4-a5cf-b1e34d3d009e}\MpKsl7aac0f85.sys [2011-12-26 29904]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-6 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2008-8-8 1153368]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-2 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-3-2 135664]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 43392]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-12-26 23:30:21 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{c4fb1f73-bbde-40c4-a5cf-b1e34d3d009e}\MpKsl7aac0f85.sys
2011-12-26 23:30:19 56200 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{c4fb1f73-bbde-40c4-a5cf-b1e34d3d009e}\offreg.dll
2011-12-26 23:14:21 6823496 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{c4fb1f73-bbde-40c4-a5cf-b1e34d3d009e}\mpengine.dll
2011-12-18 22:55:11 -------- d-s---w- C:\ComboFix
2011-12-18 22:53:20 518144 ----a-w- c:\windows\SWREG.exe
2011-12-18 22:53:20 256000 ----a-w- c:\windows\PEV.exe
2011-12-18 22:53:20 208896 ----a-w- c:\windows\MBR.exe
2011-12-18 22:53:19 98816 ----a-w- c:\windows\sed.exe
2011-12-18 18:04:43 -------- d-----w- c:\users\zach\appdata\local\visi_coupon
2011-12-18 02:21:15 6144 ----a-w- c:\program files\internet explorer\iecompat.dll
2011-12-18 02:21:14 758784 ----a-w- c:\program files\common files\microsoft shared\vgx\VGX.dll
2011-12-18 02:21:14 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-12-14 17:55:34 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-12-14 17:55:32 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-12-14 17:55:30 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-14 17:55:27 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-14 17:55:27 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-14 17:55:21 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-14 17:55:20 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-12-04 17:59:05 -------- d-----w- c:\users\zach\appdata\local\FixItCenter
2011-12-04 17:54:38 -------- d-----w- c:\windows\MATS
2011-12-04 17:54:37 -------- d-----w- c:\program files\Microsoft Fix it Center
2011-12-04 17:53:58 -------- d-----w- c:\users\zach\appdata\local\ElevatedDiagnostics
2011-12-04 16:24:26 -------- d-----w- c:\programdata\ErrorEND
2011-12-04 16:18:58 -------- d-----w- c:\users\zach\appdata\roaming\HpUpdate
2011-12-04 16:18:56 -------- d-----w- c:\windows\Hewlett-Packard
2011-11-27 02:20:30 -------- d-----w- c:\users\zach\appdata\roaming\Tific
2011-11-27 02:20:30 -------- d-----w- c:\users\zach\appdata\local\Tific
2011-11-27 02:20:20 -------- d-----w- c:\program files\Norton PC Checkup
.
==================== Find3M ====================
.
2011-11-03 06:22:04 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-03 06:17:38 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-03 06:17:23 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-03 06:17:08 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-11-03 06:17:08 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-11-03 05:22:43 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 04:45:39 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-11-03 04:43:59 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 18:36:37.31 ===============

Attached Files



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#2 HelpBot

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Posted 01 January 2012 - 07:45 PM

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#3 zeusb2

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Posted 01 January 2012 - 08:09 PM

I have used ccleaner, malwarebytes, security essentials, and spybot s&d and nothing has worked. I have used my pc very little since I figured out I can't fix this on my own, but since I originally posted I now have additional problems including... additional webpages opening, sometimes several all leading to some "prize", I have had a few incidents where my pc runs very slowly, then goes to a blue screen and shuts off. I haven't done anything to try and fix anything since my original post, as per instructions. I do have a disc of the original OS... I haven't tried anything with that yet because my wife just found it. The firewall still comes up with an unknown error and can't be started. I'm going to post the gmer after the dds because my pc may not stay on long enough for the scan to complete. Thank you.

Attached Files



#4 zeusb2

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Posted 01 January 2012 - 09:15 PM

I let the gmer scan run while watching tv, I checked on it every few minutes, last check... pc was off... turned back on and some unknown error message came up as to why it turned off... trying gmer again.

#5 zeusb2

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Posted 01 January 2012 - 11:22 PM

gmer finished, but when i attach it says its too big to upload... if i zip, it says i can't upload this file type...idk what to do now..

#6 myrti

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Posted 03 January 2012 - 04:06 AM

Hi,

you are right about the rootkit part!

Please run a scan with ComboFix next:
Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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#7 zeusb2

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Posted 04 January 2012 - 03:44 PM

I've tried several times to run combofix... it keeps saying security essentials is running and may affect the scan. I uninstall security essentials and it still says its running. I ran a ccleaner to see if that helped. It still said essentials was running, but the scan did start to go through. After a couple of minutes the computer went to blue screen and shut off. It did this twice more. I guess basically I can't get combofix to finish scanning... I reset the pc several times between scanning, uninstalling, etc... I'm stuck! Thank you for your time.

#8 myrti

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Posted 04 January 2012 - 04:21 PM

Hi,

can you please try to run ComboFix as follows:

goto start click on run... and type in: combofix /nombr

regards myrti

Edited by myrti, 04 January 2012 - 04:21 PM.

is that a bird?  a plane? nooo it's the flying blueberry!

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#9 zeusb2

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Posted 05 January 2012 - 11:03 AM

I got that to work after several tries and blue screen shut downs. It was a whole other matter to get the log file, but I did finally get it to work in safe mode. Here it is. I was getting a blue screen after logging in after the windows vista screen, that shut the pc off and went to the safe mode screen. Safe mode froze many times when it got to the crcdisk.drv file. I tried windows start up repair, that didn't work and neither did restore... it said there weren't any previous restore points. I had to save the log file to a flash drive because the internet wasn't working on the infected pc and when I restarted, it did the blue screen deal again. I am uploading from a work pc. Thank you, Zach.

Attached Files

  • Attached File  log.txt   16.63KB   20 downloads


#10 myrti

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Posted 05 January 2012 - 12:10 PM

Hi Zach,

did the blue screens start before you ran combofix or after? Can you still boot into normal mode?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#11 zeusb2

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Posted 05 January 2012 - 12:13 PM

i had one blue screen before combofix, i have one almost everytime after. i was only able to start in safe mode, when i restarted in normal mode got the blue screen again. i was only able to try once then had to go to work. i can try tonight when i get home

#12 myrti

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Posted 05 January 2012 - 12:35 PM

Hi,

I would be interest to know what the blue screen says. Could you note down the error code? If the blue screen flashes too quickly, then try hitting F8 twice to open the advanced windows boot menu and you should get an option to disable the automatic restart.

regards myrti

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#13 zeusb2

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Posted 05 January 2012 - 12:43 PM

i'll try that, but it goes to just a blank blue screen and stays there for a couple of seconds, then restarts the computer. i don't see even a flash of an error code

#14 myrti

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Posted 05 January 2012 - 02:39 PM

Hi,

even after you disabled automatic reboot?

regards myrti

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#15 zeusb2

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Posted 05 January 2012 - 04:22 PM

hmm, looks like my last response didn't post... i haven't tried with the auto reboot disabled, i'm stuck at work for a few more hours, will try when i get home. thank you




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