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Google Redirect Problem


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19 replies to this topic

#1 mattie33393

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Posted 26 December 2011 - 05:39 PM

Seems like alot of people are having this problem, but when I use google and click on any result, it leads me to a random website that has no relevance. All the websites are ads or other random search engines, obviously being sometype of malware. I used malwarebytes several times, it picked infected items up, but once I rebooted and quarantined, the problem still persists. Can anyone help please? Thank you so much

Edited by hamluis, 26 December 2011 - 06:07 PM.
Moved to Am I Infected from Win 7.


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#2 mattie33393

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Posted 27 December 2011 - 04:33 PM

can anyone help please?

#3 Broni

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Posted 27 December 2011 - 07:26 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#4 mattie33393

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Posted 28 December 2011 - 03:53 PM

Mini Tool Box Log:
MiniToolBox by Farbar
Ran by Matt (administrator) on 28-12-2011 at 12:51:10
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================



========================= IP Configuration: ================================

DW1501 Wireless-N WLAN Half-Mini Card = Wireless Network Connection (Connected)
Broadcom Virtual Wireless Adapter = Local Area Connection 2 (Hardware not present)
Atheros AR8152 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Matt-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-F1-A1-9D-1C-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : C4-46-19-EE-8A-FD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
Physical Address. . . . . . . . . : 70-F1-A1-9D-1C-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::480:87bb:6ea1:6fd5%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, December 28, 2011 12:29:17 PM
Lease Expires . . . . . . . . . . : Thursday, December 29, 2011 12:29:16 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225505697
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-A0-45-12-B8-AC-6F-70-0B-99
DNS Servers . . . . . . . . . . . : 192.168.1.1
68.238.64.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : B8-AC-6F-70-0B-99
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2445:b6c:3f57:fef7(Preferred)
Link-local IPv6 Address . . . . . : fe80::2445:b6c:3f57:fef7%19(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.224.211
74.125.224.210
74.125.224.209
74.125.224.208
74.125.224.212


Pinging google.com [74.125.224.243] with 32 bytes of data:
Reply from 74.125.224.243: bytes=32 time=11ms TTL=252
Reply from 74.125.224.243: bytes=32 time=13ms TTL=252

Ping statistics for 74.125.224.243:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 13ms, Average = 12ms
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.2.43
98.137.149.56
98.139.180.149


Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
Reply from 72.30.2.43: bytes=32 time=23ms TTL=250
Reply from 72.30.2.43: bytes=32 time=23ms TTL=250

Ping statistics for 72.30.2.43:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 23ms, Average = 23ms
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
18...70 f1 a1 9d 1c aa ......Microsoft Virtual WiFi Miniport Adapter
15...c4 46 19 ee 8a fd ......Bluetooth Device (Personal Area Network)
12...70 f1 a1 9d 1c aa ......DW1501 Wireless-N WLAN Half-Mini Card
11...b8 ac 6f 70 0b 99 ......Atheros AR8152 PCI-E Fast Ethernet Controller
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.8 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.8 281
192.168.1.8 255.255.255.255 On-link 192.168.1.8 281
192.168.1.255 255.255.255.255 On-link 192.168.1.8 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.8 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.8 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
19 58 ::/0 On-link
1 306 ::1/128 On-link
19 58 2001::/32 On-link
19 306 2001:0:4137:9e76:2445:b6c:3f57:fef7/128
On-link
12 281 fe80::/64 On-link
19 306 fe80::/64 On-link
12 281 fe80::480:87bb:6ea1:6fd5/128
On-link
19 306 fe80::2445:b6c:3f57:fef7/128
On-link
1 306 ff00::/8 On-link
19 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [35840] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [46592] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/28/2011 00:35:34 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (12/28/2011 00:35:34 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (12/28/2011 00:29:51 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (12/28/2011 00:52:31 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13929330

Error: (12/28/2011 00:52:31 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13929330

Error: (12/28/2011 00:52:31 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/28/2011 00:52:30 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13928331

Error: (12/28/2011 00:52:30 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13928331

Error: (12/28/2011 00:52:30 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/28/2011 00:52:29 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13927317


System errors:
=============
Error: (12/28/2011 00:48:55 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .

Error: (12/28/2011 00:30:23 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:
%%2

Error: (12/28/2011 00:30:23 PM) (Source: Service Control Manager) (User: )
Description: The MBAMProtector service failed to start due to the following error:
%%2

Error: (12/28/2011 00:29:00 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .

Error: (12/28/2011 00:28:02 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .

Error: (12/28/2011 00:52:33 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (12/27/2011 01:36:00 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .

Error: (12/27/2011 01:32:27 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:
%%2

Error: (12/27/2011 01:32:27 PM) (Source: Service Control Manager) (User: )
Description: The MBAMProtector service failed to start due to the following error:
%%2

Error: (12/27/2011 01:31:06 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 2.0.4)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
AC3Filter (remove only)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Reader 9.1.2 (Version: 9.1.2)
Advanced Audio FX Engine (Version: 1.12.05)
AIM 7
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Control Center (Version: 2.010.0122.0857)
ATI Catalyst Install Manager (Version: 3.0.782.0)
AviSynth 2.5
Bing Bar (Version: 7.0.850.0)
Bonjour (Version: 3.0.0.10)
Borderlands
Call of Duty: Black Ops
Call of Duty: Black Ops - Multiplayer
Call of Duty: Modern Warfare 2
Call of Duty: Modern Warfare 2 - Multiplayer
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full Existing (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full New (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Light (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Common (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0706.2128.36662)
Catalyst Control Center InstallProxy (Version: 2010.0122.858.16002)
Catalyst Control Center InstallProxy (Version: 2010.0706.2128.36662)
Catalyst Control Center Localization All (Version: 2010.0122.858.16002)
Catalyst Control Center Localization All (Version: 2010.0706.2128.36662)
ccc-core-static (Version: 2010.0122.858.16002)
ccc-core-static (Version: 2010.0706.2128.36662)
ccc-utility64 (Version: 2010.0122.858.16002)
ccc-utility64 (Version: 2010.0706.2128.36662)
CCC Help Chinese Standard (Version: 2010.0122.0857.16002)
CCC Help Chinese Traditional (Version: 2010.0122.0857.16002)
CCC Help Danish (Version: 2010.0122.0857.16002)
CCC Help Dutch (Version: 2010.0122.0857.16002)
CCC Help English (Version: 2010.0122.0857.16002)
CCC Help English (Version: 2010.0706.2127.36662)
CCC Help Finnish (Version: 2010.0122.0857.16002)
CCC Help French (Version: 2010.0122.0857.16002)
CCC Help German (Version: 2010.0122.0857.16002)
CCC Help Italian (Version: 2010.0122.0857.16002)
CCC Help Japanese (Version: 2010.0122.0857.16002)
CCC Help Korean (Version: 2010.0122.0857.16002)
CCC Help Norwegian (Version: 2010.0122.0857.16002)
CCC Help Portuguese (Version: 2010.0122.0857.16002)
CCC Help Russian (Version: 2010.0122.0857.16002)
CCC Help Spanish (Version: 2010.0122.0857.16002)
CCC Help Swedish (Version: 2010.0122.0857.16002)
CDBurnerXP (Version: 4.3.7.2356)
CDBurnerXP (Version: 4.3.7.2423)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Consumer In-Home Service Agreement (Version: 2.0.0)
Counter-Strike: Source
Cozi (Version: 1.0.4323.24051)
Dell DataSafe Local Backup - Support Software (Version: 2.34)
Dell DataSafe Local Backup (Version: 9.3.74)
Dell DataSafe Online (Version: 1.2.0009)
Dell Dock (Version: 2.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Support Software) (Version: 2.5.09100)
Dell Webcam Central (Version: 1.40.05)
Direct MIDI to MP3 Converter version 6.2.2.46 (Version: 6.2.2.46)
DivX Setup (Version: 1.0.2.23)
DivX Web Player (Version: 1.5.0)
DW WLAN Card (Version: 5.60.48.35)
GoToAssist 8.0.0.514
Heroes of Newerth (Version: 1.0.0)
iCloud (Version: 1.0.2.17)
IHA_MessageCenter (Version: 1.1.0)
Intel® Management Engine Components (Version: 6.0.0.1179)
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Left 4 Dead
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LoJack Factory Installer (Version: 1.0.0)
Magic ISO Maker v5.5 (build 0274)
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Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
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Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
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Skins (Version: 2010.0122.858.16002)
Skype Toolbars (Version: 5.3.7555)
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Team Fortress 2
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Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
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Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
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Verizon Help and Support Tool
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VLC media player 1.1.3 (Version: 1.1.3)
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WinZip 14.5 (Version: 14.5.9095)
World of Warcraft (Version: 4.2.0.14265)
World of Warcraft Public Test (Version: 0.0.0.0)
Yahoo! Detect

========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 3956.5 MB
Available physical RAM: 2018.65 MB
Total Pagefile: 7911.15 MB
Available Pagefile: 5573.95 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.75 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:233.03 GB) NTFS
3 Drive e: (Sims3) (CDROM) (Total:5.54 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\MATT-PC

Administrator Guest Matt


**** End of log ****

#5 mattie33393

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Posted 28 December 2011 - 03:57 PM

Security check log:

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````

#6 mattie33393

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Posted 28 December 2011 - 04:03 PM

mbam log:

Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.28.05

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Matt :: MATT-PC [administrator]

Protection: Disabled

12/28/2011 12:55:19 PM
mbam-log-2011-12-28 (12-55-19).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 182537
Time elapsed: 6 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#7 mattie33393

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Posted 28 December 2011 - 04:45 PM

lastly the gmer log

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-28 13:44:36
Windows 6.1.7600
Running: qhqunk4h.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\c44619ee8afd
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\c44619ee8afd (not active ControlSet)
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{8056EDEF-9B0A-F43D-0460-54F7ACAE5BCF}
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{8056EDEF-9B0A-F43D-0460-54F7ACAE5BCF}@oamcelamabmmeocfbgnofdpfdocngc 0x6B 0x61 0x6A 0x68 ...
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{8056EDEF-9B0A-F43D-0460-54F7ACAE5BCF}@naopknklkbdogholddbmhdpgjgnn 0x6B 0x61 0x6A 0x68 ...

---- EOF - GMER 1.0.15 ----

#8 Broni

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Posted 28 December 2011 - 05:49 PM

First things first...
Your Event Viewer states:

The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume


1. Click Start, click Run, type chkdsk /f /r, and then click OK.
2. At the command prompt, type Y to let the disk scanner run when you restart the computer.
3. Restart the computer.
4. Chkdsk will run.

Let me know if it found/fixed any errors.

Then....

You're nor running any AV program.
Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.

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#9 mattie33393

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Posted 28 December 2011 - 06:09 PM

when i run what above file, i get this error and it the run dialog box closes in seconds, had to print screen it to read what it said

Posted Image

#10 Broni

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Posted 28 December 2011 - 06:24 PM

Go Start and in "Start search" type in:

cmd

Hold SHIFT and CTRL keys, press Enter.

Command window will open.
Paste the following command:

chkdsk /f /r

Press Enter.

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#11 mattie33393

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Posted 29 December 2011 - 05:20 AM

So i let the chkdsk run, and came back and the computer rebooted fine. i sat there and watched it briefly and i didnt see anything about errors being fixed, but i may have missed it since i got up and left. no logs or anything opened up after either so im not sure what to say

#12 Broni

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Posted 29 December 2011 - 11:39 AM

You're not running any AV program.
Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.

When done...

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#13 mattie33393

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Posted 30 December 2011 - 03:59 PM

ran avast, it did a scan upon system reboot and it found a few errors which it fixed.
then i ran it myself on the desktop and it reported 0 threats.

heres the log: not sure if its finished scanning, will update it if Theres more


aswMBR version 0.9.9.1124 Copyright© 2011 AVAST Software
Run date: 2011-12-30 12:54:00
-----------------------------
12:54:00.153 OS Version: Windows x64 6.1.7600
12:54:00.153 Number of processors: 4 586 0x2505
12:54:00.153 ComputerName: MATT-PC UserName: Matt
12:54:03.226 Initialize success
12:54:03.398 AVAST engine defs: 11123001
12:54:17.765 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
12:54:17.765 Disk 0 Vendor: ST950032 D005 Size: 476940MB BusType: 3
12:54:17.781 Disk 0 MBR read successfully
12:54:17.781 Disk 0 MBR scan
12:54:17.781 Disk 0 Windows 7 default MBR code
12:54:17.797 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 100 MB offset 2048
12:54:17.812 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15000 MB offset 206848
12:54:17.828 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 461838 MB offset 30926848
12:54:17.843 Service scanning
12:54:19.435 Modules scanning
12:54:19.435 Disk 0 trace - called modules:
12:54:19.435
12:54:20.667 AVAST engine scan C:\Windows
12:54:23.179 AVAST engine scan C:\Windows\system32
12:56:04.583 AVAST engine scan C:\Windows\system32\drivers
12:56:24.033 AVAST engine scan C:\Users\Matt
12:56:39.679 File: C:\Users\Matt\AppData\Local\Google\Update\1.3.21.79\GoogleCrashHandler.exe **INFECTED** Win32:Malware-gen
12:57:53.218 Disk 0 MBR has been saved successfully to "C:\Users\Matt\Desktop\MBR.dat"
12:57:53.225 The log file has been saved successfully to "C:\Users\Matt\Desktop\aswMBR.txt"

Edited by mattie33393, 30 December 2011 - 04:07 PM.


#14 Broni

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Posted 30 December 2011 - 04:24 PM

How is redirection?
If still present which browser is getting redirected?

Delete following file:
C:\Users\Matt\AppData\Local\Google\Update\1.3.21.79\GoogleCrashHandler.exe

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#15 mattie33393

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Posted 30 December 2011 - 04:34 PM

i deleted the file.
Redirection still occurs on all my browsers ff, chrome, and ie.

just had a blue screen by the way while the aswMBR was scannign still i think..




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