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Can't connect to router on xp with linksys adapter


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45 replies to this topic

#1 sevad

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Posted 26 December 2011 - 03:43 PM

Trying to get rid of google redirect i may have deleted something needed to connect to my router. Can't access firewall settings. Laptop and other devices work with the router so I know it has to be something I did trying to delete malware. The computer initially recognizes the adapter, but won't when I try to connect.
Tried reinstalling adapter software but once it gets to recognizing the adapter it won't.
I have seen that others have had the same problem. Can you please help?
DAVE

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#2 Broni

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Posted 26 December 2011 - 04:01 PM

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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#3 sevad

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Posted 26 December 2011 - 04:11 PM

Farbar Service Scanner
Ran by Owner (administrator) on 26-12-2011 at 13:07:25
Microsoft Windows XP Home Edition Service Pack 3 (X86)
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.

IpSec Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open IpSec registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open IpSec registry key. The service key does not exist.
Checking LEGACY_IpSec: Attention! Unable to open LEGACY_IpSec\0000 registry key. The key does not exist.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
Attention! C:\WINDOWS\system32\Drivers\ipsec.sys is missing.
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(8) Avgtdix(9) Gpc(3) NetBT(6) NwlnkIpx(10) NwlnkNb(11) PSched(7) Tcpip(4)
0x0B0000000500000001000000020000000300000004000000090000000600000007000000080000000A0000000B000000

**** End of log ****

#4 Broni

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Posted 26 December 2011 - 04:15 PM

We have one system file and several registry keys missing.

Let's start with finding missing file replacement.

Please run Farbar Service Scanner.
Type the following in the edit box after "Search:".

ipsec.sys

Click Search Files button and post the log (FSS.txt) it makes to your reply.

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#5 sevad

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Posted 26 December 2011 - 04:20 PM

Farbar Service Scanner
Ran by Owner (administrator) on 26-12-2011 at 13:18:31
Microsoft Windows XP Service Pack 3 (X86)

************************************************
================== Search: "ipsec.sys" ===================

C:\WINDOWS\system32\dllcache\ipsec.sys
[2008-04-13 23:49] - [2008-04-13 23:49] - 0075264 ___AC (Microsoft Corporation) 23C74D75E36E7158768DD63D92789A91

====== End Of Search ======

#6 Broni

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Posted 26 December 2011 - 04:42 PM

Download following file: http://www.filedropper.com/fix_9
Double click on it to run the fix.

Then...

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/


Download XP.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find six files inside.
Right click on ipsec.reg file, click "Merge".
Allow registry merge.

Then...

Please go to Start=>Run (alternatively use Windows key+R), type regedit and click OK.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
Right-Click Root and select Permissions...
Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
Click Apply and OK.
Go back to the six files you downloaded in previous steps.
Double-click LEGACY_ipsec.reg and confirm the prompt.
Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.

Restart computer, check on internet connection and post new FSS log

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#7 sevad

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Posted 26 December 2011 - 05:23 PM

Having to copy things to a flash drive from my laptop to the computer with the problem. was not able to get this file
http://www.filedropper.com/fix_9

to transfer via flash drive. do you have the file as a zip i could get? Did everything else and still not recognizing my adapter.


Farbar Service Scanner
Ran by Owner (administrator) on 26-12-2011 at 14:21:35
Microsoft Windows XP Home Edition Service Pack 3 (X86)
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(8) Avgtdix(9) Gpc(3) IPSec(5) NetBT(6) NwlnkIpx(10) NwlnkNb(11) PSched(7) Tcpip(4)
0x0B0000000500000001000000020000000300000004000000090000000600000007000000080000000A0000000B000000

**** End of log ****

#8 Broni

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Posted 26 December 2011 - 05:41 PM

Let's try to uninstall/reinstall TCP/IP stack.

1. Download winsock.zip
Unzip it.
Right click on Winsock.reg, click "Merge".
Allow registry merge.

2. Restart computer.

3. Go to Start ==> Control Panel. Double-click Network Connections. Right-click Local Area Connection, and select Properties.
  • On the General tab, click Install a popup window opens.
  • Select Protocol from the list and then click Add.
  • A new window opens, click Have Disk....
  • In the browse... box type c:\windows\inf
  • Click OK.
  • Select Internet Protocol (TCP/IP), and then click OK.
  • Restart and check the connection.

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#9 sevad

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Posted 26 December 2011 - 06:18 PM

Still no connection

#10 Broni

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Posted 26 December 2011 - 06:21 PM

Post new FSS log.

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#11 sevad

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Posted 26 December 2011 - 06:25 PM

Here it is

Farbar Service Scanner
Ran by Owner (administrator) on 26-12-2011 at 15:24:21
Microsoft Windows XP Home Edition Service Pack 3 (X86)
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(8) Avgtdix(9) Gpc(3) IPSec(5) NetBT(6) NwlnkIpx(10) NwlnkNb(11) PSched(7) Tcpip(4)
0x0B0000000500000001000000020000000300000004000000090000000600000007000000080000000A0000000B000000

**** End of log ****

#12 Broni

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Posted 26 December 2011 - 06:33 PM

Please redo steps from my reply #8.
I believe you didn't proceed correctly.

Post new FSS log when done.

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#13 sevad

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Posted 26 December 2011 - 06:39 PM

ok will do. Thanks for your patience!

#14 sevad

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Posted 26 December 2011 - 06:52 PM

Hope This is right



Farbar Service Scanner
Ran by Owner (administrator) on 26-12-2011 at 15:24:21
Microsoft Windows XP Home Edition Service Pack 3 (X86)
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(8) Avgtdix(9) Gpc(3) IPSec(5) NetBT(6) NwlnkIpx(10) NwlnkNb(11) PSched(7) Tcpip(4)
0x0B0000000500000001000000020000000300000004000000090000000600000007000000080000000A0000000B000000

**** End of log ****

#15 sevad

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Posted 26 December 2011 - 07:11 PM

thanks for taking the time with me.
I appreciate it!

Edited by sevad, 26 December 2011 - 07:50 PM.





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