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Random restarts Kernal-power error


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7 replies to this topic

#1 Budgienator

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Posted 26 December 2011 - 03:11 PM

hey i keep having a problem where i will be playing a game and my computer will randomly restart during it happens roughly about 10 minutes in and the problem is Kernel-power event 41 and i don't know what to do

Specs:
Motherboard: Gigabyte GA-770T-D3L
Memory: 4GB x 2 XMS8 Corsair
Video Card: NVIDIA GeForce GTX 460
Proccessor: AMD Phenom II X4 965
Power: 700 Watts
Harddrive: 500GB

please help

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#2 jhayz

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Posted 27 December 2011 - 03:51 AM

Check this link http://support.microsoft.com/kb/2028504 and read more on scenario 3. Posting the error codes on next reboot would help.

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#3 Budgienator

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Posted 03 January 2012 - 09:17 AM

sorry ive been gone for a few days and i have gone through everything on that link you gave me and still nothing and what to you mean by error code like from blues screens because all it does is restart straight away without anything

#4 hamluis

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Posted 04 January 2012 - 10:43 AM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

Louis

#5 Budgienator

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Posted 04 January 2012 - 04:30 PM

Dump File : WD-20120104-1527.dmp
Crash Time : 04/01/2012 15:28:06
Bug Check String :
Bug Check Code : 0x00000117
Parameter 1 : fffffa80`0456f010
Parameter 2 : fffff880`06006cf8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : HdAudio.sys
Caused By Address : HdAudio.sys+475cf8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\LiveKernelReports\WATCHDOG\WD-20120104-1527.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601

ive had a look about this and apparently windows 7 and realtek have a compatibly problem so im downloading a driver that may help of the website i'll re-post my results after next attempt

#6 LucheLibre

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Posted 04 January 2012 - 05:07 PM

That bug-check code references a failure in the video drivers caused by the audio driver. If your audio driver update doesn't work, download the latest video drivers for your card, uninstall the original drivers, restart, and then install your downloaded one.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#7 Budgienator

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Posted 04 January 2012 - 05:54 PM

well the sound driver i tried didn't work it improved it for like 1 min longer but then the restart and then i just did a LucheLibre told me to and still no result still crashed

#8 Budgienator

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Posted 04 January 2012 - 07:53 PM

http://gyazo.com/63a074ae2e9b2e9cd4b37bd60f800d96
http://gyazo.com/404e3831e7602df901885a5f4babb47f
I've been looking into some stuff as well and i found in HW monitor that my CPU power is spiking between 15 and 115 it favors 15w on the desktop and now and again spike back up and i understand this can be a problem
http://gyazo.com/d063d564480056c77fd1ccb2e26e17e5
http://gyazo.com/3a2a84cc65b85c05f688885b49dd0044
also the CPU core speed spike constantly such as the multiplier shows between 4 and 17 i went into bios and turned off cool and quiet so it would stay at the same rate however now i have realized it is doing the same again any suggestions?

Edited by Budgienator, 04 January 2012 - 10:17 PM.





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