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Still Problems After Removal of XP Antivirus 2012


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#1 EagleEyePGB

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Posted 26 December 2011 - 03:09 PM

I have apparently successfully removed the XP Antivirus 2012 malware from my computer. However, many of my desktop icons do not function. For example, when I double click on my Excel desktop icon, my computer opens a window that says "Application not found". The application still resides on my hard drive, as when I go into my files menu and open an Excel file, the file opens normally and Excel functions normally. The same issue exists for all of the programs in the Microsoft Office Suite. Also, when I double click my desktop icon for any of my browsers, a window opens asking which program I would like to use to open the file. Any ideas as to what I need to do to restore normal function?

Edit: Moved topic from XP to the more appropriate forum, at the suggestion of staff. ~ Animal

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#2 cryptodan

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Posted 26 December 2011 - 03:10 PM

How did you remove the malware?

#3 EagleEyePGB

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Posted 26 December 2011 - 03:13 PM

Thanks for the quick reply! I used Malwarebytes malware removal program.

#4 cryptodan

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Posted 26 December 2011 - 03:14 PM

Can you post the logs from that application?

#5 EagleEyePGB

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Posted 26 December 2011 - 03:15 PM

Not unless there is some way to access them again after closing the program. I did not print them or save them.

#6 cryptodan

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Posted 26 December 2011 - 03:19 PM

You can access them via the logs tab in Malwarebytes.

#7 EagleEyePGB

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Posted 26 December 2011 - 04:51 PM

When I tried to open the Malwarebytes program, I got that "Open With" window.

#8 cryptodan

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Posted 26 December 2011 - 10:32 PM

What operating system do you use?

#9 EagleEyePGB

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Posted 27 December 2011 - 08:58 AM

I'm using Windows XP.

#10 narenxp

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Posted 27 December 2011 - 09:19 AM

Losing exe file association has been common after removing this rogue

Download

http://www.dougknox.com/xp/fileassoc/xp_exe_fix.zip

Extract and launch the registry fix.You should be able to launch applications again

Good luck

#11 cryptodan

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Posted 27 December 2011 - 02:20 PM

the log should be kept in the following: C:\Documents and Settings\username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

#12 EagleEyePGB

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Posted 30 December 2011 - 08:30 AM

To Forum Regular.....it worked! Thanks very much! :thumbup2:




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