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Crashing and freezing


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#1 sheshe5245

sheshe5245

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Posted 26 December 2011 - 02:02 PM

I don't know the difference between a malware and a virus...so i hope I am not posinting in the wrong forum.

My problem is...my ASUS comuter, Windows 7, less than 1 year old, keeps crashing and giving me a blue screen with white writing on it, or freezes when i am online. I have brought it in for repair three times in the past 2 months. i bought the suggested anti-virus, even though i already had a different anti-virus already installed. This did not help. I downloaded the Microsoft security essentials...this did not help either. Any help you can give me would be appreciated. Thank you in advance.

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