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Hijacked email - computer VERY slow


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#1 spencerg

spencerg

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  • 9 posts
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  • Local time:04:58 PM

Posted 24 December 2011 - 03:21 PM

Computer VERY slow. Everyone in my address book has gotten some kind of ad, e.g. viagra, or other nonsense. I have attached dds.txt and attach.txt. I have been unable to do GMER. I've run it about 6 times and it locks up each time. I did run Combofix (my brother recommende I do so!) before I noticed saw the instructions which said not to until told to do it. I hope that didn't screw things up...but it didn't fix the problem, whatever it is. (I took no action based on Combofix.)
Today, the computer is acting like I'm starting it for the first time, e.g. asking if I want to run the laptop tutorial and my Firefox bookmarks are gone.
Here is dds.txt:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_29
Run by Spencer at 22:51:33 on 2011-12-19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1185 [GMT -8:00]
.
AV: The Shield Deluxe Antivirus *Enabled/Outdated* {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: The Shield Deluxe 2008 *Disabled/Outdated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: The Shield Deluxe 2008 *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\Program Files\Common Files\The Shield Deluxe\The Shield Deluxe Update Service\livesrv.exe
C:\Program Files\The Shield Deluxe\The Shield Deluxe 2010\vsserv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\IDrive\IDriveE Service.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Smith Micro\StuffIt11\ArcNameService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\Program Files\The Shield Deluxe\The Shield Deluxe 2010\bdagent.exe
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\Program Files\The Shield Deluxe\The Shield Deluxe 2010\seccenter.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe
C:\Documents and Settings\TEMP.LIFEBOOK\Application Data\Verizon\UA_ar\UtilityApplication.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\IDrive\IDriveETray.exe
C:\Program Files\IDrive\IDriveEBackground.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: The Shield Deluxe 2010 Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\the shield deluxe\the shield deluxe 2010\IEToolbar.dll
uRun: [HLBackupScheduler] c:\program files\verizon v cast media manager\V CAST Backup Scheduler.exe
uRun: [IDriveE Startup] "c:\program files\idrive\IDrvieEStartup.exe" Hide
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [TabletWizard] c:\windows\help\SplshWrp.exe
mRun: [TabletTip] "c:\program files\common files\microsoft shared\ink\tabtip.exe" /resume
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [BitDefender Antiphishing Helper] "c:\program files\the shield deluxe\the shield deluxe 2010\IEShow.exe"
mRun: [BDAgent] "c:\program files\the shield deluxe\the shield deluxe 2010\bdagent.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [IntelZeroConfig] "c:\program files\intel\wifi\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\common files\intel\wirelesscommon\iFrmewrk.exe" /tf Intel Wireless Tray
mRun: [QuickTime Task] "c:\program files\quicktime alternative\QTTask.exe" -atboottime
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\temp~1.lif\startm~1\programs\startup\idrive~1.lnk - c:\program files\idrive\IDriveEReg2ini.exe
StartupFolder: c:\docume~1\temp~1.lif\startm~1\programs\startup\launch~1.lnk - c:\documents and settings\temp.lifebook\application data\verizon\ua_ar\UtilityApplication.exe
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Are%20You%20Smarter%20Than%20A%205th%20Grader/Images/stg_drm.ocx
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1172295703830
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Are%20You%20Smarter%20Than%20A%205th%20Grader/Images/armhelper.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{6859BCCE-60A8-429A-AD6E-AF81928BF882} : DhcpNameServer = 192.168.1.254
Notify: igfxcui - igfxdev.dll
Notify: TabBtnWL - TabBtnWL.dll
Notify: tpgwlnotify - tpgwlnot.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {9C450606-ED24-4958-92BA-B8940C99D441} - c:\program files\pixiepack codec pack\InstallerHelper.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\temp.lifebook\application data\mozilla\firefox\profiles\6bk79y6l.default\
FF - prefs.js: browser.startup.homepage - yahoo.com
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\quicktime alternative\plugins\npqtplugin.dll
FF - plugin: c:\program files\quicktime alternative\plugins\npqtplugin2.dll
FF - plugin: c:\program files\quicktime alternative\plugins\npqtplugin3.dll
FF - plugin: c:\program files\quicktime alternative\plugins\npqtplugin4.dll
FF - plugin: c:\program files\quicktime alternative\plugins\npqtplugin5.dll
FF - plugin: c:\program files\quicktime alternative\plugins\npqtplugin6.dll
FF - plugin: c:\program files\quicktime alternative\plugins\npqtplugin7.dll
.
============= SERVICES / DRIVERS ===============
.
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-10-12 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 67656]
R2 IDriveE Service;IDriveE Service;c:\program files\idrive\IDriveE Service.exe [2011-10-7 157128]
R3 BDFM;BDFM;c:\windows\system32\drivers\bdfm.sys [2009-9-17 152328]
R3 CONAN;CONAN;c:\windows\system32\drivers\o2mmb.sys [2004-8-31 191264]
R3 Fjbtndrv;Fujitsu LIFEBOOK T3000 Button Driver;c:\windows\system32\drivers\FjBtndrv.sys [2003-6-20 11392]
R3 hidpen;Wacom Serial Pen HID MiniDriver;c:\windows\system32\drivers\hidpen.sys [2004-8-31 31104]
R3 MbxStby;MbxStby;c:\windows\system32\drivers\MbxStby.sys [2004-8-31 5760]
R3 RRNetCapMP;RRNetCapMP;c:\windows\system32\drivers\rrnetcap.sys [2009-11-26 27168]
S0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys --> c:\windows\system32\drivers\kl1.sys [?]
S1 klif;Klif;\??\c:\windows\system32\drivers\klif.sys --> c:\windows\system32\drivers\klif.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-7 135664]
S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]
S3 {E6759E0C-470B-44DC-A4A1-627E68BB3A85};AIM 3.0 SI164;c:\windows\system32\drivers\A302.sys [2004-8-31 11831]
S3 Arrakis3;The Shield Deluxe Arrakis Server;c:\program files\common files\the shield deluxe\the shield deluxe arrakis server\bin\arrakis3.exe [2009-9-13 183880]
S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2009-12-18 11336]
S3 DX02;DX02;c:\windows\system32\drivers\dx02.sys [2004-7-29 83712]
S3 FarStoneFireWallDrive;FarStoneFireWallDrive;c:\windows\system32\drivers\fardrive.sys --> c:\windows\system32\drivers\FarDrive.sys [?]
S3 FUJ02E1;%FUJ02E1.DeviceDesc%;c:\windows\system32\drivers\FUJ02E1.sys [2004-8-31 6000]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-7 135664]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\1f.tmp --> c:\windows\system32\1F.tmp [?]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2010-6-18 27064]
S3 RRNetCap;RRNetCap Service;c:\windows\system32\drivers\rrnetcap.sys [2009-11-26 27168]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 12872]
S3 WacomPen;Wacom Serial Pen HID Driver;c:\windows\system32\drivers\wacompen.sys [2004-8-31 14208]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-31 14336]
S4 iYogiURLHit.exe;iYogi Hit Agent;c:\program files\iyogi supportdock\services\urlhit\iYogiURLHit.exe [2010-5-31 16896]
S4 pg-plus-8.3;Postgres Plus 8.3 - Server;c:\postgresplus\8.3\bin\pg_ctl.exe runservice -w -n "pg-plus-8.3" -d "c:\postgresplus\8.3\data\" --> c:\postgresplus\8.3\bin\pg_ctl.exe runservice -w -N pg-plus-8.3 [?]
S4 SupportDockClientService.exe;iYogi Communication Agent;c:\program files\iyogi supportdock\services\commagent\SupportDockClientService.exe [2010-6-2 45568]
.
=============== Created Last 30 ================
.
2011-12-19 16:25:02 -------- d-----w- C:\kittysnack409k
2011-12-19 04:13:47 -------- d-----w- C:\kittysnack10620k
2011-12-19 01:53:49 -------- d-----w- C:\kittysnack
2011-12-17 21:45:59 -------- d-sha-r- C:\cmdcons
2011-12-17 17:01:42 98816 ----a-w- c:\windows\sed.exe
2011-12-17 17:01:42 518144 ----a-w- c:\windows\SWREG.exe
2011-12-17 17:01:42 256000 ----a-w- c:\windows\PEV.exe
2011-12-17 17:01:42 208896 ----a-w- c:\windows\MBR.exe
.
==================== Find3M ====================
.
2011-12-02 19:52:39 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:33:08 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:03 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-10-03 12:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-03 09:37:52 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-30 22:50:14 1331200 ----a-w- c:\windows\system32\IDriveEService.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 18:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2008-04-16 15:35:19 2293848 ----a-w- c:\program files\FLV PlayerFCSetup.exe
2008-04-16 15:34:44 4265560 ----a-w- c:\program files\FLV PlayerRCATSetup.exe
.
============= FINISH: 22:53:21.85 ===============


Here is attach.txt:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/23/2007 5:11:29 PM
System Uptime: 12/19/2011 10:17:03 PM (0 hours ago)
.
Motherboard: FUJITSU | | FJNB18E
Processor: Intel® Pentium® M processor 1.60GHz | Onboard | 599/400mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 233 GiB total, 168.437 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Broadcom NetXtreme Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_165E&SUBSYS_127910CF&REV_03\4&16793A72&0&60F0
Manufacturer: Broadcom
Name: Broadcom NetXtreme Gigabit Ethernet
PNP Device ID: PCI\VEN_14E4&DEV_165E&SUBSYS_127910CF&REV_03\4&16793A72&0&60F0
Service: b57w2k
.
==== System Restore Points ===================
.
RP307: 9/23/2011 9:13:30 AM - System Checkpoint
RP308: 9/24/2011 3:42:37 PM - System Checkpoint
RP309: 9/25/2011 4:00:53 PM - System Checkpoint
RP310: 9/27/2011 11:48:24 AM - System Checkpoint
RP311: 9/29/2011 9:34:23 AM - Installed Sophos confic-a Cleanup Tool.
RP312: 9/29/2011 3:40:33 PM - Unsigned driver install
RP313: 9/29/2011 3:44:29 PM - Printer Driver Kyocera CS-5050 KX Installed
RP314: 10/2/2011 6:01:19 PM - Software Distribution Service 3.0
RP315: 10/4/2011 9:43:56 AM - System Checkpoint
RP316: 10/7/2011 10:24:14 AM - System Checkpoint
RP317: 10/9/2011 12:57:52 AM - System Checkpoint
RP318: 10/11/2011 10:36:47 AM - System Checkpoint
RP319: 10/11/2011 8:59:34 PM - Software Distribution Service 3.0
RP320: 10/12/2011 10:13:27 PM - System Checkpoint
RP321: 10/13/2011 11:03:13 PM - System Checkpoint
RP322: 10/18/2011 6:53:17 PM - System Checkpoint
RP323: 10/19/2011 7:28:49 PM - System Checkpoint
RP324: 10/19/2011 9:36:44 PM - Installed Java™ 6 Update 29
RP325: 10/23/2011 11:33:45 AM - System Checkpoint
RP326: 10/23/2011 9:57:18 PM - Installed Compatibility Pack for the 2007 Office system
RP327: 10/25/2011 3:00:20 AM - Software Distribution Service 3.0
RP328: 10/25/2011 7:45:38 PM - Unsigned driver install
RP329: 10/29/2011 10:37:21 PM - Unsigned driver install
RP330: 10/30/2011 2:59:18 PM - Software Distribution Service 3.0
RP331: 11/21/2011 3:12:34 PM - System Checkpoint
RP332: 11/23/2011 11:39:31 PM - Software Distribution Service 3.0
RP333: 11/25/2011 11:29:14 AM - Unsigned driver install
RP334: 11/26/2011 1:58:37 PM - System Checkpoint
RP335: 11/27/2011 2:59:15 PM - System Checkpoint
RP336: 11/29/2011 9:21:40 PM - System Checkpoint
RP337: 12/2/2011 1:39:13 PM - System Checkpoint
RP338: 12/4/2011 10:52:39 AM - System Checkpoint
RP339: 12/5/2011 11:58:35 AM - System Checkpoint
RP340: 12/9/2011 1:49:32 PM - System Checkpoint
RP341: 12/10/2011 5:04:15 PM - System Checkpoint
RP342: 12/11/2011 7:03:38 PM - System Checkpoint
RP343: 12/12/2011 7:33:15 PM - System Checkpoint
RP344: 12/14/2011 8:39:24 AM - System Checkpoint
RP345: 12/15/2011 9:07:18 AM - Software Distribution Service 3.0
RP346: 12/15/2011 4:56:06 PM - Software Distribution Service 3.0
RP347: 12/15/2011 5:15:13 PM - Software Distribution Service 3.0
RP348: 12/15/2011 6:30:39 PM - Software Distribution Service 3.0
RP349: 12/15/2011 7:19:02 PM - Software Distribution Service 3.0
RP350: 12/15/2011 7:32:52 PM - Software Distribution Service 3.0
RP351: 12/16/2011 3:02:52 AM - Software Distribution Service 3.0
RP352: 12/16/2011 10:58:09 AM - Software Distribution Service 3.0
RP353: 12/16/2011 11:25:04 AM - Software Distribution Service 3.0
RP354: 12/18/2011 12:28:01 AM - System Checkpoint
.
==== Installed Programs ======================
.
4Media iPod to PC Transfer
7-Zip 4.42
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Agere Systems AC'97 Modem
ALPS Touch Pad Driver
Amazon MP3 Downloader 1.0.10
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Applian FLV Player
Are You Smarter Than A 5th Grader
Audible Download Manager
AVR300 Programmer
BackyardEOS 1.2.0
Bonjour
Brother MFL-Pro Suite MFC-495CW
CDA to MP3 Converter v3.3 build 1228
Compatibility Pack for the 2007 Office system
Crimson Editor (remove only)
Critical Update for Windows Media Player 11 (KB959772)
dBpowerAMP DirectShow Decoder Codec
DivX Converter
DivX Player
DivX Web Player
DriverAgent Plugin for Netscape by TouchStone Software
DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.0.3.0
EasyRecovery Lite
EasyRecovery Professional Trial
emWave
ffdshow [rev 2527] [2008-12-19]
Foxit PDF IFilter
Foxit Reader
Fujitsu Button Driver Component
Fujitsu Button Utilities
Fujitsu Hotkey Utility
Fujitsu Pen Service
GlassFish V2 UR1
GoldWave v5.06
Google Earth
Google Update Helper
Google Updater
GreenPC
Harry Potter and the Order of the Phoenix™
Harry Potter and the Prisoner of Azkaban™
Harry Potter II
HeidiSQL 3.1 RC1
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
IDrive version 3.4.1 September 30, 2011
ImgBurn
Intel PROSet Wireless
Intel® Extreme Graphics 2 Driver
Intel® PROSet/Wireless WiFi Software
IntelliSonic DX
InterActual Player
Inventory Database for MS Access(Remove only)
iPod Copy Expert 3.1.2
iTunes
iYogi SupportDock 4.0
Java Auto Updater
Java™ 6 Update 29
Java™ 6 Update 4
Java™ 6 Update 5
Java™ SE Development Kit 6 Update 3
Kyocera Product Library
mDriver
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft Partial Replica Wizard
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MobileMe Control Panel
Mozilla Firefox 8.0.1 (x86 en-US)
Mozilla Thunderbird (2.0.0.6)
mProSafe
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
MySQL-Front 3.2
NetBeans IDE 6.0.1
O2Micro MemoryCardBus Windows Driver
O2Micro SmartCardBus Windows Driver Installer
OpenOffice.org 2.4
PaperPort Image Printer
PixiePack Codec Pack
Postgres Plus 8.3
Puzzle Game
QuickTime
QuickTime Alternative 2.6.0
R-Studio 3.6
Real Alternative 2.0.2
Replay Media Catcher
Revo Uninstaller Pro 2.2.3
River Past Audio Converter
Ruby-186-27
Safari
Samsung CLX-3160 Series
SAMSUNG USB Driver for Mobile Phones
ScanSoft PaperPort 11
Security Task Manager 1.7h
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
Sibelius Scorch (Firefox, Opera, Netscape only)
SigmaTel AC97 Audio Drivers
SMSC IrCC V5.1.3600.7
Sophos Anti-Rootkit 1.5.20
Sophos confic-a Cleanup Tool
Spybot - Search & Destroy
StuffIt 11
SUPERAntiSpyware Free Edition
System Requirements Lab for Intel
Tablet PC Tutorials for Microsoft Windows XP SP2
The Shield Deluxe 2010
TotalAudioConverter
Tunebite
Tweak UI
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Internet Explorer 8 (KB980302)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB943729)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Verizon V CAST Media Manager
Verizon Wireless Software Utility Application for Android - Samsung
WebFldrs XP
Windows Driver Package - Intel (NETw4x32) net (03/13/2008 11.5.1.15)
Windows Driver Package - Intel (w29n51) net (12/19/2007 9.0.4.39)
Windows Driver Package - Intel net (03/13/2008 11.5.1.15)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows Search 4.0
Windows XP Service Pack 3
WinZip
.
==== Event Viewer Messages From Past Week ========
.
12/18/2011 6:08:04 PM, error: PlugPlayManager [11] - The device Root\LEGACY_NPF\0000 disappeared from the system without first being prepared for removal.
12/18/2011 6:06:56 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
12/18/2011 5:45:28 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
12/17/2011 7:06:36 PM, error: Service Control Manager [7034] - The The Shield Deluxe Virus Shield service terminated unexpectedly. It has done this 1 time(s).
12/16/2011 6:33:10 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/16/2011 6:33:06 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
12/16/2011 5:24:18 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD bdfsfltr bdftdif Fips intelppm IPSec kl1 klif MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip
12/16/2011 5:24:18 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
12/16/2011 5:24:18 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/16/2011 5:24:18 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/16/2011 5:24:18 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/16/2011 10:49:55 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
12/16/2011 10:16:09 AM, error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/16/2011 10:16:09 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
12/16/2011 1:48:19 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
12/16/2011 1:45:03 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/16/2011 1:45:03 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
12/13/2011 9:21:50 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
12/13/2011 9:16:29 PM, error: DCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {A4199E55-EBB9-49E5-AF1A-7A5408B2E206} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool.
12/13/2011 9:15:48 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: kl1 klif
12/13/2011 9:15:31 PM, error: Service Control Manager [7023] - The Human Interface Device Access service terminated with the following error: The specified module could not be found.
12/13/2011 9:15:31 PM, error: Service Control Manager [7000] - The SSPORT service failed to start due to the following error: The system cannot find the file specified.
12/13/2011 9:15:31 PM, error: Service Control Manager [7000] - The DgiVecp service failed to start due to the following error: The system cannot find the device specified.
12/13/2011 9:15:31 PM, error: Service Control Manager [7000] - The BtnHnd service failed to start due to the following error: The system cannot find the file specified.
12/13/2011 9:06:07 PM, error: Service Control Manager [7034] - The IDriveE Service service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================


Of course, ANY help appreciated. Oh, I have The Shield 2010 Antivirus and have been unable to run the Update function.
Spencer Gross

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