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Had/Still have a virus and am unable to connect to the internet


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13 replies to this topic

#1 Sploog321

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Posted 24 December 2011 - 12:27 AM

My desktop pc was slow so I ran avg and it found some stuff and fixed it and the next day, today, i am unable to connect to the internet on that machine.

I have tried doing a system restore but they always fail. I have ran avg again and mbam and cleared infections but i still cannot connect to the internet and i am unsure of what to do.

It says i am connected online but when i use ie or gc it will show that i cannot connect to the webpage.

when the desktop boots and connects when i start it but upon disconnecting and reconnecting it connects but give me shows the connection as "not connected." When I try to repair the connection it fails at connecting to the wireless network step.

i will include pictures of my avg virus vault and my recent mbam log if it will help. This is very weird and has never happened to me before this happened when I let my mother start using my desktop and she is as dumb as a doorknob when it comes to pc security and online threats.

edit:
I know I shouldn't do this but I cannot find out how to attach files to my posts so I have uploaded them to a storage site that I use.
2 .jpg's labeled 1 and 2 and 2 mbam logs.

mediafire.com
sharedstorage123@yahoo.com (login, I don't use this email at all so i could care less what happens to it)
password123 (password that no one here, including myself, would, or should, be dumb enough to use.)

Edited by Sploog321, 24 December 2011 - 12:36 AM.


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#2 Broni

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Posted 24 December 2011 - 12:26 PM

Post MBAM log(s) in your next reply.

Then...

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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#3 Sploog321

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Posted 24 December 2011 - 03:07 PM

Here are the logs:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8369

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/14/2011 8:18:07 AM
mbam-log-2011-12-14 (08-18-07).txt

Scan type: Full scan (C:\|D:\|Q:\|)
Objects scanned: 398537
Time elapsed: 1 hour(s), 17 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SETUP.EXE (Trojan.Dropper) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\temp\rlsfsw\setup.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

---

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8369

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/23/2011 6:48:11 PM
mbam-log-2011-12-23 (18-48-11).txt

Scan type: Quick scan
Objects scanned: 116135
Time elapsed: 2 hour(s), 7 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\s0708ml.exe_ (Trojan.Email) -> Quarantined and deleted successfully.


---

Farbar Service Scanner
Ran by Master (administrator) on 24-12-2011 at 12:05:32
Microsoft Windows XP Home Edition Service Pack 3 (X86)
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.

IpSec Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open IpSec registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open IpSec registry key. The service key does not exist.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


File Check:
========
C:\windows\system32\dhcpcsvc.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\netbt.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\Drivers\ipsec.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\ipnathlp.dll => MD5 is legit
C:\windows\system32\netman.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\srsvc.dll => MD5 is legit
C:\windows\system32\Drivers\sr.sys => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit
C:\windows\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) NetBT(6) PSched(7) Tcpip(4)
0x0B00000005000000010000000200000003000000040000005600000008000000090000000A0000000600000007000000

**** End of log ****

#4 Broni

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Posted 24 December 2011 - 03:15 PM

For starters we have one registry key missing.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/


Download XP.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find six files inside.
Right click on ipsec.reg file, click "Merge".
Allow registry merge.
Restart computer and post new FSS log.

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#5 Sploog321

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Posted 24 December 2011 - 06:01 PM

Here's the new FFS log.

Farbar Service Scanner
Ran by Master (administrator) on 24-12-2011 at 15:01:09
Microsoft Windows XP Home Edition Service Pack 3 (X86)
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


File Check:
========
C:\windows\system32\dhcpcsvc.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\netbt.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\Drivers\ipsec.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\ipnathlp.dll => MD5 is legit
C:\windows\system32\netman.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\srsvc.dll => MD5 is legit
C:\windows\system32\Drivers\sr.sys => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit
C:\windows\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x0B00000005000000010000000200000003000000040000005600000008000000090000000A0000000600000007000000

**** End of log ****

Ever since that fix the internet appears to be fine now. Do you know what went wrong on the machiene and if any further testing is needed?

#6 Broni

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Posted 24 December 2011 - 10:26 PM

Good news :)

This kind of situation is usually caused by some infection so we'll run some scans in a moment.

We still need to edit couple more registry keys.

Following steps involve registry editing. Please create new restore point before proceeding!!!
Download following registry fix: http://www.filedropper.com/fix_3
Right click on fix.reg file, click "Merge".
Allow registry merge.
Restart computer and post new FSS log.

Then....

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.









Edited by Broni, 24 December 2011 - 10:27 PM.

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#7 Sploog321

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Posted 26 December 2011 - 07:45 PM

Here are the logs.

---

Farbar Service Scanner
Ran by Master (administrator) on 26-12-2011 at 06:23:18
Microsoft Windows XP Home Edition Service Pack 3 (X86)
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


File Check:
========
C:\windows\system32\dhcpcsvc.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\netbt.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\Drivers\ipsec.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\ipnathlp.dll => MD5 is legit
C:\windows\system32\netman.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\srsvc.dll => MD5 is legit
C:\windows\system32\Drivers\sr.sys => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit
C:\windows\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x0B00000005000000010000000200000003000000040000005600000008000000090000000A0000000600000007000000

**** End of log ****

---

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Disabled!
AVG 2012
AVG PC Tuneup
AVG 2012
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
AVG PC Tuneup
TuneUp Utilities Language Pack (en-US)
SlimCleaner
Java™ 6 Update 26
Out of date Java installed!
Adobe Reader X (10.1.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgemc.exe
``````````End of Log````````````

---

MiniToolBox by Farbar
Ran by Master (administrator) on 26-12-2011 at 06:25:42
Microsoft Windows XP Home Edition Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

NETGEAR FA310TX Fast Ethernet Adapter (NGRPCI) = Local Area Connection 4 (Disconnected)
Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller = Local Area Connection 2 (Disconnected)
1394 Net Adapter = 1394 Connection (Connected)
Belkin USB Wireless Adaptor = Wireless Network Connection 30 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection 30"

set address name="Wireless Network Connection 30" source=dhcp
set dns name="Wireless Network Connection 30" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 30" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : home

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : gateway.2wire.net



Ethernet adapter Wireless Network Connection 30:



Connection-specific DNS Suffix . : gateway.2wire.net

Description . . . . . . . . . . . : Belkin USB Wireless Adaptor

Physical Address. . . . . . . . . : 94-44-52-DD-03-F2

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.71

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Monday, December 26, 2011 6:22:35 AM

Lease Expires . . . . . . . . . . : Tuesday, December 27, 2011 6:22:35 AM

Server: home
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.224.112, 74.125.224.114, 74.125.224.113, 74.125.224.115
74.125.224.116



Pinging google.com [74.125.224.116] with 32 bytes of data:



Reply from 74.125.224.116: bytes=32 time=11ms TTL=53

Reply from 74.125.224.116: bytes=32 time=9ms TTL=53



Ping statistics for 74.125.224.116:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 9ms, Maximum = 11ms, Average = 10ms

Server: home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.137.149.56, 98.139.180.149, 209.191.122.70, 72.30.2.43



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=55ms TTL=54

Reply from 209.191.122.70: bytes=32 time=58ms TTL=54



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 55ms, Maximum = 58ms, Average = 56ms

Server: home
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...94 44 52 dd 03 f2 ...... Belkin Basic Wireless USB Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.71 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.71 192.168.1.71 25
192.168.1.71 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.71 192.168.1.71 25
224.0.0.0 240.0.0.0 192.168.1.71 192.168.1.71 25
255.255.255.255 255.255.255.255 192.168.1.71 192.168.1.71 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 mswsock.dll [File Not found] ()
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/26/2011 05:49:10 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (12/24/2011 01:09:41 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: A connection with the server could not be established

Error: (12/24/2011 00:55:09 PM) (Source: Application Error) (User: )
Description: Faulting application setup.exe, version 15.0.0.498, faulting module unknown, version 0.0.0.0, fault address 0x01a36e49.
Processing media-specific event for [setup.exe!ws!]

Error: (12/24/2011 00:04:38 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: A connection with the server could not be established

Error: (12/23/2011 09:19:26 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: A connection with the server could not be established

Error: (12/23/2011 04:47:55 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: A connection with the server could not be established

Error: (12/23/2011 02:22:17 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: A connection with the server could not be established

Error: (12/23/2011 10:15:08 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0062-0409-0000-0000000FF1CE}): DownloadLatest Failed: A connection with the server could not be established

Error: (12/21/2011 05:59:54 PM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.131, faulting module league of legends.exe, version 1.0.0.131, fault address 0x00492fc7.
Processing media-specific event for [league of legends.exe!ws!]

Error: (12/14/2011 08:24:27 AM) (Source: Microsoft Security Client) (User: )
Description: Microsoft Security ClientFEP clean-up policy0x80040154


System errors:
=============
Error: (12/26/2011 06:23:40 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd

Error: (12/26/2011 06:23:40 AM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service terminated with the following error:
%%1747

Error: (12/26/2011 06:16:00 AM) (Source: Schedule) (User: )
Description: The At14.job command failed to start due to the following error:
%%2147942402

Error: (12/26/2011 06:16:00 AM) (Source: Schedule) (User: )
Description: The At13.job command failed to start due to the following error:
%%2147942402

Error: (12/26/2011 05:40:09 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd

Error: (12/26/2011 05:40:09 AM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service terminated with the following error:
%%1747

Error: (12/26/2011 05:22:01 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1058" attempting to start the service gupdate1c9f68324d3d682 with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (12/26/2011 05:16:00 AM) (Source: Schedule) (User: )
Description: The At12.job command failed to start due to the following error:
%%2147942402

Error: (12/26/2011 05:16:00 AM) (Source: Schedule) (User: )
Description: The At11.job command failed to start due to the following error:
%%2147942402

Error: (12/26/2011 05:10:54 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

2WIRE Wireless LAN - USB Driver
Adobe AIR (Version: 3.0.0.4080)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Shockwave Player 11.6 (Version: 11.6.0.626)
AMD APP SDK Runtime (Version: 2.5.684.213)
Apple Application Support (Version: 1.5.1)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.1.116)
Athlon 64 Processor Driver (Version: 1.2.2.2)
ATI Catalyst Install Manager (Version: 3.0.833.0)
Audacity 1.3.13 (Unicode)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.2109)
AVG 2012 (Version: 2012.0.1901)
AVG PC Tuneup (Version: 10.0.0.27)
Belkin F7D1101 Basic Wireless USB Adapter (Version: 1.0.0.4)
Bonjour (Version: 2.0.5.0)
Combat Arms
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CoreVorbis Audio Decoder (remove only)
Creative Audio Console
DC-Bass Source 1.1.1
FileHippo.com Update Checker
Google Update Helper (Version: 1.3.21.79)
HP Officejet 6500 E710n-z Basic Device Software (Version: 22.50.231.0)
HP Officejet 6500 E710n-z Help (Version: 140.0.2.2)
HP Update (Version: 5.002.006.003)
Internet Explorer (Enable DEP)
iTunes (Version: 10.2.2.12)
Java™ 6 Update 26 (Version: 6.0.260)
League of Legends (Version: 1.25.000)
League of Legends (Version: 1.3)
LOLReplay (Version: 0.6.9.37)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Marvell Miniport Driver (Version: 7.24.2.3)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft DirectX SDK (November 2007) (Version: 9.21.1148)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Home and Business 2010 - English (Version: 14.0.6109.5003)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MobileMe Control Panel (Version: 3.1.6.0)
Morgan Stream Switcher
Nexon Game Manager
NVIDIA Control Panel 285.58 (Version: 285.58)
NVIDIA Graphics Driver 285.58 (Version: 285.58)
NVIDIA Install Application (Version: 2.1002.46.235)
NVIDIA nView 135.95 (Version: 135.95)
NVIDIA nView Desktop Manager (Version: 6.14.10.13594)
NVIDIA Update 1.5.20 (Version: 1.5.20)
NVIDIA Update Components (Version: 1.5.20)
OpenOffice.org 3.3 (Version: 3.3.9567)
Pando Media Booster (Version: 2.3.4.3)
Quake Live Mozilla Plugin (Version: 1.0.433)
QuickTime (Version: 7.69.80.9)
Realtek AC'97 Audio (Version: 5.12)
SHOUTcast Source (remove only)
Skype™ 5.5 (Version: 5.5.124)
SlimCleaner (Version: 2.0.17128)
Startup Manager 2.4.2 (Version: 2.4.2)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
System Requirements Lab
TeamViewer 6 (Version: 6.0.11117)
TeamViewer 7 (Version: 7.0.12189)
Torchlight
TuneUp Utilities Language Pack (en-US) (Version: 9.0.2000.16)
Ventrilo Client (Version: 3.0.5)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
WebFldrs XP (Version: 9.50.7523)
Windows Defender (Version: 1.1.1593.21)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Resource Kit Tools - SubInAcl.exe (Version: 5.2.3790.1164)
Windows XP Service Pack 3 (Version: 20080414.031525)
World of Warcraft (Version: 4.2.2.14545)
WOT for Internet Explorer (Version: 11.7.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 1023.48 MB
Available physical RAM: 545.34 MB
Total Pagefile: 2468.78 MB
Available Pagefile: 2040.36 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.52 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:39.06 GB) (Free:7.49 GB) NTFS
3 Drive d: () (Fixed) (Total:72.72 GB) (Free:37.8 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator ASPNET Eddie
Guest HelpAssistant Jose
Juan Marluve Master
Psycostick SUPPORT_388945a0 UpdatusUser


**** End of log ****

---

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122602

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/26/2011 7:00:26 AM
mbam-log-2011-12-26 (07-00-26).txt

Scan type: Quick scan
Objects scanned: 332064
Time elapsed: 15 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\temp\kna0.13524632569127037.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\temp\kna0.21864849402986597.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\temp\kna0.28228133477851525.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\temp\kna0.7722431419085495.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

---

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-26 16:44:05
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD1200JB-00GVA0 rev.08.02D08
Running: 6sq05qr6.exe; Driver: C:\DOCUME~1\Master\LOCALS~1\Temp\pxtdipow.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xB7E1AF3C]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xB7E1AFE4]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xB7E1B080]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xB7E1B11C]

---- Kernel code sections - GMER 1.0.15 ----

? fkhpfhjg.sys The system cannot find the file specified. !
.text C:\windows\system32\DRIVERS\nv4_mini.sys section is writeable [0xF6032380, 0x8D6CD5, 0xE8000020]

---- Devices - GMER 1.0.15 ----

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\$NtUninstallKB651$\2491533909 0 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430 0 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\@ 2048 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\bckfg.tmp 814 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\cfg.ini 207 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\Desktop.ini 4608 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\keywords 384 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\kwrd.dll 223744 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\L 0 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\L\umcfsloi 75264 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\lsflt7.ver 5176 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\U 0 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\U\00000001.@ 1536 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\U\00000002.@ 224768 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\U\00000004.@ 1024 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\U\80000000.@ 11264 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\U\80000004.@ 12800 bytes
File C:\WINDOWS\$NtUninstallKB651$\4085117430\U\80000032.@ 97792 bytes

---- EOF - GMER 1.0.15 ----

---

#8 Broni

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Posted 26 December 2011 - 07:58 PM

How is computer doing overall?

We have "hosts" file missing.

Open Notepad.
Paste the following text into it:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#  	102.54.94.97 	rhino.acme.com      	# source server
#   	38.25.63.10 	x.acme.com          	# x client host

127.0.0.1   	localhost

Go File>Save As and...

1. Name the file hosts. (no extension; make sure there is just a "dot" at the end <--- VERY IMPORTANT!)
2. Make sure, "Save as type:" is set to "All Files (*.*)
3. Make sure the file is saved to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder

Posted Image

=========================================================

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#9 Sploog321

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Posted 26 December 2011 - 08:17 PM

The computer is seemingly fine. Here is the log.

SystemLook 30.07.11 by jpshortstuff
Log created at 17:21 on 26/12/2011 by Master
Administrator - Elevation successful

========== dir ==========

C:\WINDOWS\SYSTEM32\DRIVERS\ETC - Parameters: "(none)"

---Files---
hosts --a---- 715 bytes [01:20 27/12/2011] [01:20 27/12/2011]
hosts.20090527-130409.backup --a---- 734 bytes [20:04 27/05/2009] [12:00 04/08/2004]
hosts.ics --a---- 431 bytes [01:10 04/03/2008] [07:41 06/09/2009]
lmhosts.sam --a--c- 3683 bytes [12:00 04/08/2004] [12:00 04/08/2004]
networks --a--c- 407 bytes [12:00 04/08/2004] [12:00 04/08/2004]
protocol --a---- 799 bytes [12:00 04/08/2004] [12:00 04/08/2004]
services --a--c- 7116 bytes [12:00 04/08/2004] [12:00 04/08/2004]

---Folders---
None found.

-= EOF =-

#10 Broni

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Posted 26 December 2011 - 10:15 PM

Well done :)

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#11 Sploog321

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Posted 27 December 2011 - 12:43 AM

Here is what was in the scan results:
---

C:\Documents and Settings\Marluve\My Documents\Downloads\XvidSetup.exe a variant of Win32/Toolbar.Zugo application deleted - quarantined
C:\System Volume Information\_restore{302C28E1-3026-4555-BA19-E4ADAAAB00EA}\RP1295\A0586150.exe a variant of Win32/Toolbar.Widgi application deleted - quarantined
C:\System Volume Information\_restore{302C28E1-3026-4555-BA19-E4ADAAAB00EA}\RP1295\A0586151.exe a variant of Win32/Toolbar.Widgi application deleted - quarantined
C:\System Volume Information\_restore{302C28E1-3026-4555-BA19-E4ADAAAB00EA}\RP1295\A0586157.exe a variant of Win32/Toolbar.Widgi application deleted - quarantined

---

There was a box to delete quarartined items but I didn't check it.

#12 Broni

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Posted 27 December 2011 - 12:56 AM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

===============================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#13 Sploog321

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Posted 27 December 2011 - 09:34 PM

Thanks very much!

#14 Broni

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Posted 27 December 2011 - 10:07 PM

You're very welcome Posted Image

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