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Error 1075


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#1 spadarotto

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Posted 23 December 2011 - 06:59 PM

My computer is stuck on "Acquiring Network address". I have tried to go into the services, and turn on the DHCP Client, however I get an Error 1075: The dependency service does not exist or has been marked for deletion, and it will not start. I am running Windows XP Home Edition, SP3. I thank you in advance for the help.

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#2 noknojon

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Posted 23 December 2011 - 08:07 PM

Hi -
See if this reset works first. Please read carefully -
TCP/IP NetBIOS Helper error 1075 TCP/IP stack repair options for use with Windows XP with SP2/SP3.
Start, Run, Type CMD to open a command prompt:
In the command prompt window that opens, type the following commands, each followed by the Enter key:
Note: Type only the text in bold for the following commands.
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Reboot the machine.

Thank You -
EDITED to reset commands -

Edited by noknojon, 23 December 2011 - 08:15 PM.


#3 spadarotto

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Posted 23 December 2011 - 09:45 PM

I tried it an can't see any change

#4 noknojon

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Posted 23 December 2011 - 10:36 PM

Hi -
Can you please list the Antivirus and Firewall that you are using -
There has been cases of no firewall enabled and that is giving this same error message.
Even if you are able to enable the Windows firewall this has cured some of the problems -

Still looking for another answer for you -

#5 spadarotto

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Posted 23 December 2011 - 10:42 PM

I use avast for my antivirus and zone alarm for my firewall

#6 noknojon

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Posted 23 December 2011 - 10:44 PM

http://www.completepcpedia.com/fix_error_1075_dependency_service_marked_deletion.html

Visit this and please read it to see if it will help -
It is the same full error message that you have posted -

EDIT - Please also disconnect any printer and other extras not required at the moment

Edited by noknojon, 23 December 2011 - 10:49 PM.


#7 spadarotto

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Posted 23 December 2011 - 10:55 PM

It was already set to automatic and started--I stopped it and restarted it--rebooted the computer and still no change

#8 noknojon

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Posted 23 December 2011 - 10:59 PM

Do you have your XP CD ?? Or can you borrow one to match your system ??
Running sfc /scannow may find a missing file also -

Start, > Run, Type SFC /SCANNOW
Insert an XP CD and click OK - If you only have an XP SP2 CD just click Continue if it stalls-

The AFD.SYS file may be corrupted or missing.

EDIT - A quick check if your internet settings are right -
Open Internet Explorer, Click Tools, Click Internet options, Click Connections, Click LAN Settings,
Make sure the only box ticked is Automatically Detect Settings (Untick any others)
Click OK > OK, and see if that makes any change -

Edited by noknojon, 23 December 2011 - 11:06 PM.


#9 spadarotto

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Posted 23 December 2011 - 11:12 PM

I don't have a XP Cd in my possession but I'll see if I can borrow one from a friend.
I went into internet explorer and checked Automatically Detect Settings (then OK>OK) but nothing has changed.

Anything else I could try that wouldn't involve a CD?

Edited by spadarotto, 23 December 2011 - 11:43 PM.


#10 spadarotto

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Posted 26 December 2011 - 04:50 PM

I have an XP SP2 cd in my possession
When I tried this "Start, > Run, Type SFC /SCANNOW" A black box flickered on the screen and then nothing else happened.

I'm not sure what to try next

#11 noknojon

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Posted 26 December 2011 - 04:59 PM

When I tried this "Start, > Run, Type SFC /SCANNOW" A black box flickered on the screen and then nothing else happened.

Should not happen. Retry and wait for it to ask for the CD -
Have you run chkdsk /r recently ?? Just to make sure ther are no disk errors ??

EDIT -
Type the letters in lower case -

Edited by noknojon, 26 December 2011 - 05:00 PM.


#12 spadarotto

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Posted 26 December 2011 - 05:16 PM

I found this while poking around and it worked for me
http://support.microsoft.com/kb/915162

Problem solved for me!
Thanks for all your help!

#13 Animal

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Posted 26 December 2011 - 06:30 PM

Thank you for letting us know your problem is resolved. :thumbup2:

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