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Mozilla Firefox Profile Missing


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#1 secretangel

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Posted 23 December 2011 - 12:55 PM

A month or so ago when I tried to load Mozilla Firefox I got the message 'your firefox profile cannot be loaded, it maybe missing or inaccessible.

I have looked online for a solution, it seems to be a common problem, but I need a solution in easy language. My computer knowledge is OK but most of the solutions baffled me a little.

I have tried uninstalling and reinstalling but that doesn't work.

I'm running Windows Vista.

Can anyone help?

Thanks :)
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#2 Broni

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Posted 23 December 2011 - 03:00 PM

Uninstall Firefox completely following this manual: http://kb.mozillazine.org/Uninstalling_Firefox
Install fresh copy.

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#3 secretangel

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Posted 23 December 2011 - 05:07 PM

Thanks I'll try that :)
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