Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

DDS hanging


  • Please log in to reply
1 reply to this topic

#1 TheGear

TheGear

  • Members
  • 82 posts
  • OFFLINE
  •  
  • Local time:02:48 AM

Posted 23 December 2011 - 12:10 PM

The subject system is Win7 with all updates. Ironically, I was using it to download DDS for my wife's computer, which is REALLY sick. First red flag was that although I could get to bleepingcomputer.com, I couldn't download anything from there. I wound up using a linux system to get DDS. Then I ran DDS on the system, and by the end of 15 minutes I have 54 hash marks, but that's as far as it seems to want to go.

Other data: this is in safe mode. I can't start Task Manager, although the system is responding to mouse movements fine. In standard mode, the system got to a dozen or so hashes, then hung so hard I couldn't move the mouse.

Thanks for your interest.
Bill in SFla

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,281 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:48 AM

Posted 23 December 2011 - 12:22 PM

If you cannot get DDS to work, please try this instead.

Please download OTL by OldTimer and save it to your Desktop.
  • Close all other applications and windows so that you have nothing open.
  • Double click on the Posted Image icon on your desktop.
    Vista/Windows 7 users right-click and select Run As Administrator.
    If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
  • Under Output, ensure that Minimal Output is selected.
  • Click the "Scan All Users" checkbox.
    Leave the remaining selections to the default settings.
    If using a 64-bit system, the option for "Include 64bit scans" should be auto-checked.
  • Click the Posted Image button.
  • Do not use the computer while the scan is in progress.
  • When the scan is complete, two log files will open in Notepad:
    • OTL.txt <- (will be maximized)
    • Extras.txt <- (will be minimized in the Task Bar).
  • Both logs are automatically saved to the Desktop.
  • Please copy and paste the contents of OTL.txt into a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here.
  • Also copy and paste the contents of Extras.Txt in your next reply as well. If the Extras.Txt log is too long, you may need to add it as an attachment.
  • Click the red X in the upper right corner to exit OTL.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If OTL did not work, then reply back here.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users