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RUNDLL32 problem


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22 replies to this topic

#1 Grid

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Posted 23 December 2011 - 03:18 AM

My moms computer, an HP Tuoch Smart with Windows Vista, has a problem where a Rundll32 error screen keeps popping up whenever she tries to use a search engine. It asks weather she would like to continue or cancel, but no matter which option is presse, the board immidiately freezes up afterward. Im writing in on the forum from my personal computer since hers is pretty much unusable. Ive tried antivirus scans with my Avira software, but nothing seems to work still.

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#2 Broni

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Posted 23 December 2011 - 03:40 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 Grid

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Posted 26 December 2011 - 05:48 AM

Hi Broni, Thx for the reply, Im sorry for the late response- its been a kind of busy last few days. I actually do own the Malware program you listed so, I was able to do the scan and eliminate the 7 threats it found. Here are all the results, save for the Gmer. My computer did not want to let me save and run it for some reason. I did all of the scans in Safe Mode with Networking. Here are the results:





Results of screen317's Security Check version 0.99.24
Windows Vista x64
Out of date service pack!!
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Disabled!
Avira Internet Security 2012
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 24
Out of date Java installed!
Adobe Reader X (10.1.1)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````



MiniToolBox by Farbar
Ran by Owner (administrator) on 25-12-2011 at 22:58:25
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
Catalog9 02 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
Catalog9 03 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
Catalog9 04 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [44032] (Microsoft Corporation)
x64-Catalog9 01 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)
x64-Catalog9 02 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)
x64-Catalog9 03 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)
x64-Catalog9 04 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 16 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/25/2011 01:38:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/25/2011 01:37:52 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/24/2011 04:22:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/24/2011 04:21:57 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/23/2011 05:55:56 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/23/2011 04:14:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/23/2011 04:14:03 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/23/2011 03:42:58 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 17ec
Start Time: 01ccc1dd11ca83f1
Termination Time: 30

Error: (12/23/2011 03:40:41 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16421, time stamp 0x4d76255d, faulting module MSHTML.dll, version 9.0.8112.16440, time stamp 0x4eb31d5a, exception code 0xc0000005, fault offset 0x0024dd97,
process id 0x974, application start time 0xiexplore.exe0.

Error: (12/23/2011 03:02:30 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 9.0.8112.16421, time stamp 0x4d76255d, faulting module IEFRAME.dll, version 9.0.8112.16440, time stamp 0x4eb319a7, exception code 0xc0000005, fault offset 0x000fc88b,
process id 0x1320, application start time 0xiexplore.exe0.


System errors:
=============
Error: (12/25/2011 01:41:40 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (12/25/2011 01:38:22 PM) (Source: Service Control Manager) (User: )
Description: avipbb
avkmgr
spldr
SRTSP
SRTSPX
Wanarpv6

Error: (12/25/2011 01:38:22 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (12/25/2011 01:38:16 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (12/25/2011 01:37:53 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

Error: (12/25/2011 01:37:52 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (12/25/2011 01:37:45 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (12/25/2011 01:34:37 PM) (Source: DCOM) (User: )
Description: 1068netman{BA126AD1-2166-11D1-B1D0-00805FC1270E}

Error: (12/25/2011 01:34:37 PM) (Source: DCOM) (User: )
Description: 1115hpqcxs08{1DAEDD8A-30ED-4585-9CF1-13BDF7791DDE}

Error: (12/25/2011 01:34:36 PM) (Source: DCOM) (User: )
Description: 1069fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Auslogics Disk Defrag (Version: version 3.1)
Avira Internet Security 2012 (Version: 12.0.0.834)
Bluetooth by hp 6.1.0.4600 (Version: 6.1.0.4600)
BufferChm (Version: 110.0.180.000)
Buttons & OSDs control application gen2 (Version: 1.0.0.16)
C4400 (Version: 110.0.201.000)
C4400_Help (Version: 110.0.201.000)
Cards_Calendar_OrderGift_DoMorePlugout (Version: 2.03.0000)
Compatibility Pack for the 2007 Office system (Version: 12.0.4518.1014)
Copy (Version: 110.0.180.000)
CustomerResearchQFolder (Version: 1.00.0000)
CyberLink DVD Suite Deluxe (Version: 6.0.2111)
Destination Component (Version: 110.0.0.0)
DeviceDiscovery (Version: 110.0.180.000)
DeviceManagementQFolder (Version: 1.00.0000)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DocProc (Version: 11.0.0.0)
DocProcQFolder (Version: 1.00.0000)
eSupportQFolder (Version: 1.00.0000)
GPBaseService (Version: 110.0.180.000)
Hardware Diagnostic Tools (Version: 5.1.4976.17)
Host OpenAL (ADI)
HP Active Support Library (Version: 3.1.9.1)
HP Customer Experience Enhancements (Version: 5.7.0.2784)
HP Customer Participation Program 11.0 (Version: 11.0)
HP Imaging Device Functions 11.0 (Version: 11.0)
HP KEYBOARD V1.5.4.0
HP MediaSmart DVD (Version: 2.2.3309)
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart C4400 All-In-One Driver Software 11.0 Rel .3 (Version: 11.0)
HP Photosmart Essential 2.5 (Version: 1.03.0000)
HP Photosmart Essential 3.0 (Version: 3.0)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Recovery Manager RSS (Version: 91.0.0.10)
HP Smart Web Printing (Version: 4.0)
HP Solution Center 11.0 (Version: 11.0)
HP Total Care Advisor (Version: 2.4.5106.2815)
HP Touch Optimizer (Version: 1.0.10.91)
HP Touch Screen Configuration (Version: 1.0.42.0)
HP Touch Screen Enhance Service (Version: 1.0.41.0)
HP TouchSmart (Version: 2.8.413.0)
HP TouchSmart 360 Tour (Version: 1.0.1.2)
HP TouchSmart Basic Tutorial (Version: 1.0.1.2)
HP TouchSmart Calendar (Version: 2.5.3212.10913)
HP TouchSmart Music/Photo/Video (Version: 2.7.2217)
HP TouchSmart Notes (Version: 2.5.3209.24516)
HP TouchSmart Webcam (Version: 2.0.1007)
HP Update (Version: 5.003.001.001)
HPAsset component for HP Active Support Library (Version: 3.0.0.6)
HPDiagnosticAlert (Version: 1.00.0000)
HPPhotoSmartPhotobookWebPack1 (Version: 2.03.0000)
HPProductAssistant (Version: 110.0.180.000)
HPSSupply (Version: 110.0.180.000)
HPTCSSetup (Version: 1.1.1963.2799)
Intel® Graphics Media Accelerator Driver
Java Auto Updater (Version: 2.0.3.1)
Java™ 6 Update 24 (Version: 6.0.240)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
MarketResearch (Version: 110.0.180.000)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Live Search Toolbar (Version: 3.0.541.0)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 1.0.30716.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee Reveal (Version: 7.0.35.7315)
My HP Games (Version: 1.0.0.62)
OCR Software by I.R.I.S. 11.0 (Version: 11.0)
PanoStandAlone (Version: 110.0.180.000)
ParetoLogic PC Health Advisor (Version: 3.1.2.0)
Power2Go (Version: 6.0.2112)
PowerDirector (Version: 7.0.2202)
PS_AIO_03_C4400_ProductContext (Version: 110.0.201.000)
PS_AIO_03_C4400_Software (Version: 110.0.201.000)
PS_AIO_03_C4400_Software_Min (Version: 110.0.201.000)
PSSWCORE (Version: 2.03.0000)
Python 2.5.2 (Version: 2.5.2150)
Scan (Version: 11.0.0.0)
Shop for HP Supplies (Version: 11.0)
SmartWebPrinting (Version: 110.0.182.000)
SolutionCenter (Version: 110.0.180.000)
SoundMAX (Version: 6.10.2.5860)
sp44626
Status (Version: 110.0.180.000)
Toolbox (Version: 110.0.180.000)
TrayApp (Version: 110.0.180.000)
Uniblue RegistryBooster (Version: 6.0.10.7)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VideoToolkit01 (Version: 110.0.171.000)
WebReg (Version: 110.0.180.000)
Yahoo! Toolbar

========================= Devices: ================================

Name: isatap.{89569EDD-2B2C-4C14-977D-AC4D6A54E382}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.{27AF88E9-5269-4533-9242-92157FF6B63A}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.{7E9269D3-A844-4AAC-9A86-B6828F9815EC}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Tun Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunmp

Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI

Name: Intel® Core™2 Duo CPU T6400 @ 2.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Intel® Core™2 Duo CPU T6400 @ 2.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Mobile Intel® 45 Express Chipset Series Processor to DRAM Controller - 2A40
Description: Mobile Intel® 45 Express Chipset Series Processor to DRAM Controller - 2A40
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Mobile Intel® 4 Series Express Chipset Family
Description: Mobile Intel® 4 Series Express Chipset Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx

Name: Mobile Intel® 4 Series Express Chipset Family
Description: Mobile Intel® 4 Series Express Chipset Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx

Name: Intel® ICH9 Family USB Universal Host Controller - 2937
Description: Intel® ICH9 Family USB Universal Host Controller - 2937
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: HP Integrated Module with Bluetooth 2.0 Wireless Technology
Description: HP Integrated Module with Bluetooth 2.0 Wireless Technology
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Broadcom
Service: BTHUSB

Name: Intel® ICH9 Family USB Universal Host Controller - 2938
Description: Intel® ICH9 Family USB Universal Host Controller - 2938
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH9 Family USB Universal Host Controller - 2939
Description: Intel® ICH9 Family USB Universal Host Controller - 2939
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293C
Description: Intel® ICH9 Family USB2 Enhanced Host Controller - 293C
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: Multi Flash Reader USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: eHome Infrared Receiver (USBCIR)
Description: eHome Infrared Receiver (USBCIR)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Microsoft
Service: usbcir
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: SoundMAX Integrated Digital HD Audio
Description: SoundMAX Integrated Digital HD Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Analog Devices
Service: ADIHdAudAddService

Name: Intel® ICH9 Family PCI Express Root Port 1 - 2940
Description: Intel® ICH9 Family PCI Express Root Port 1 - 2940
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: 802.11n Wireless LAN Card
Description: 802.11n Wireless LAN Card
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Ralink Technology, Corp.
Service: netr28x

Name: Intel® ICH9 Family PCI Express Root Port 4 - 2946
Description: Intel® ICH9 Family PCI Express Root Port 4 - 2946
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: VIA OHCI Compliant IEEE 1394 Host Controller
Description: VIA OHCI Compliant IEEE 1394 Host Controller
Class Guid: {6bdd1fc1-810f-11d0-bec7-08002be2092f}
Manufacturer: VIA
Service: ohci1394

Name: Intel® ICH9 Family PCI Express Root Port 6 - 294A
Description: Intel® ICH9 Family PCI Express Root Port 6 - 294A
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Description: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8169

Name: Intel® ICH9 Family USB Universal Host Controller - 2934
Description: Intel® ICH9 Family USB Universal Host Controller - 2934
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: Intel® ICH9 Family USB Universal Host Controller - 2935
Description: Intel® ICH9 Family USB Universal Host Controller - 2935
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: Intel® ICH9 Family USB Universal Host Controller - 2936
Description: Intel® ICH9 Family USB Universal Host Controller - 2936
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
Description: Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: HP Webcam
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo

Name: Intel® 82801 PCI Bridge - 2448
Description: Intel® 82801 PCI Bridge - 2448
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Intel® ICH9M LPC Interface Controller - 2919
Description: Intel® ICH9M LPC Interface Controller - 2919
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: System speaker
Description: System speaker
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Intel® ICH9M-E/M SATA AHCI Controller
Description: Intel® ICH9M-E/M SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: iaStor

Name: WDC WD7501AALS-00E3A0
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: TSSTcorp CDDVDW TS-T633A
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Intel® ICH9 Family SMBus Controller - 2930
Description: Intel® ICH9 Family SMBus Controller - 2930
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Buttons and OSDs ACPI driver gen2
Description: Buttons and OSDs ACPI driver gen2
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: ACPI
Service: ACPIService

Name: Direct Application Launch Button
Description: Direct Application Launch Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: 802.11n Wireless LAN Card - AvFw Packet Filter Miniport
Description: AvFw Packet Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Avira
Service: avfwim

Name: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) - AvFw Packet Filter Miniport
Description: AvFw Packet Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Avira
Service: avfwim

Name: WAN Miniport (Network Monitor) - AvFw Packet Filter Miniport
Description: AvFw Packet Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Avira
Service: avfwim

Name: WAN Miniport (IP) - AvFw Packet Filter Miniport
Description: AvFw Packet Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Avira
Service: avfwim

Name: WAN Miniport (IPv6) - AvFw Packet Filter Miniport
Description: AvFw Packet Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Avira
Service: avfwim

Name: Microsoft iSCSI Initiator
Description: Microsoft iSCSI Initiator
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: iScsiPrt

Name: Ancilliary Function Driver for Winsock
Description: Ancilliary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: avfwot
Description: avfwot
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: avfwot

Name: avipbb
Description: avipbb
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: avipbb

Name: avkmgr
Description: avkmgr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: avkmgr

Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS

Name: Crcdisk Filter Driver
Description: Crcdisk Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: crcdisk

Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: DXGKrnl

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP

Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecDD

Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: lltdio

Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: MountMgr

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv

Name: ISA/EISA Class Driver
Description: ISA/EISA Class Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msisadrv

Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NativeWifiP

Name: NAVENG
Description: NAVENG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NAVENG

Name: NAVEX15
Description: NAVEX15
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NAVEX15

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: netbt

Name: NSI proxy service
Description: NSI proxy service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PEAUTH

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PSched

Name: Remote Access Auto Connection Driver
Description: Remote Access Auto Connection Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RasAcd

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPENCDD

Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: rspndr

Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: secdrv

Name: Message-oriented TCP/IP and TCP/IPv6 Protocol (SMB session)
Description: Message-oriented TCP/IP and TCP/IPv6 Protocol (SMB session)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Smb

Name: SRTSPX
Description: SRTSPX
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SRTSPX

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tcpipreg

Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tdx

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volmgrx

Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volsnap

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6

Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000

Name: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Description: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ws2ifsl

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Consumer IR Devices
Description: Consumer IR Devices
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: circlass
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap


**** End of log ****









Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122602

Windows 6.0.6002 Service Pack 2 (Safe Mode)
Internet Explorer 9.0.8112.16421

12/26/2011 12:03:36 AM
mbam-log-2011-12-26 (00-03-35).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|)
Objects scanned: 371660
Time elapsed: 30 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by Grid, 26 December 2011 - 05:51 AM.


#4 Broni

Broni

    The Coolest BC Computer


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Posted 26 December 2011 - 11:25 AM

Any particular reason why you ran scans from safe mode?

In MiniToolbox you forgot to check:
List IP configuration

Please redo.

My Website

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#5 Grid

Grid
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Posted 26 December 2011 - 10:27 PM

Any particular reason why you ran scans from safe mode?

In MiniToolbox you forgot to check:
List IP configuration

Please redo.



Im unable to access the internet in anything other than safe mode with networking. Otherwise, ths computer just freezes up when I open any type of search engine. I can redo the scan with that setting I missed also- Ill post it up in a few hours

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Gender:Male
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  • Local time:01:45 AM

Posted 26 December 2011 - 10:32 PM

For now safe mode with networking will be fine.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 Grid

Grid
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Posted 26 December 2011 - 10:40 PM

For now safe mode with networking will be fine.



Cool. Here are the new results:

MiniToolBox by Farbar
Ran by Owner (administrator) on 26-12-2011 at 17:39:53
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) = Local Area Connection (Connected)
802.11n Wireless LAN Card = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 00-22-5F-38-6C-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-23-54-8B-4B-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::503c:a1d3:89e9:1821%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.15.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 26, 2011 5:36:32 PM
Lease Expires . . . . . . . . . . : Monday, December 26, 2011 6:36:32 PM
Default Gateway . . . . . . . . . : 192.168.15.1
DHCP Server . . . . . . . . . . . : 192.168.15.1
DHCPv6 IAID . . . . . . . . . . . : 251667284
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-2F-ED-5B-00-23-54-8B-4B-2D
DNS Servers . . . . . . . . . . . : 192.168.15.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{89569EDD-2B2C-4C14-977D-AC4D6A54E382}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7E9269D3-A844-4AAC-9A86-B6828F9815EC}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{27AF88E9-5269-4533-9242-92157FF6B63A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: mywimax
Address: 192.168.15.1

Name: google.com
Addresses: 74.125.224.147
74.125.224.144
74.125.224.148
74.125.224.146
74.125.224.145



Pinging google.com [74.125.224.144] with 32 bytes of data:

Reply from 74.125.224.144: bytes=32 time=127ms TTL=56

Reply from 74.125.224.144: bytes=32 time=121ms TTL=56



Ping statistics for 74.125.224.144:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 121ms, Maximum = 127ms, Average = 124ms

Server: mywimax
Address: 192.168.15.1

Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
209.191.122.70
98.139.180.149



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=135ms TTL=55

Reply from 209.191.122.70: bytes=32 time=148ms TTL=55



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 135ms, Maximum = 148ms, Average = 141ms

Server: mywimax
Address: 192.168.15.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
13 ...00 22 5f 38 6c 93 ...... 802.11n Wireless LAN Card
10 ...00 23 54 8b 4b 2d ...... Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
21 ...00 00 00 00 00 00 00 e0 isatap.{89569EDD-2B2C-4C14-977D-AC4D6A54E382}
22 ...00 00 00 00 00 00 00 e0 isatap.{7E9269D3-A844-4AAC-9A86-B6828F9815EC}
14 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
15 ...00 00 00 00 00 00 00 e0 isatap.{27AF88E9-5269-4533-9242-92157FF6B63A}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.15.1 192.168.15.4 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.15.0 255.255.255.0 On-link 192.168.15.4 276
192.168.15.4 255.255.255.255 On-link 192.168.15.4 276
192.168.15.255 255.255.255.255 On-link 192.168.15.4 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.15.4 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.15.4 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 fe80::/64 On-link
10 276 fe80::503c:a1d3:89e9:1821/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
Catalog9 02 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
Catalog9 03 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
Catalog9 04 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [261840] (Avira Operations GmbH & Co. KG)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [44032] (Microsoft Corporation)
x64-Catalog9 01 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)
x64-Catalog9 02 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)
x64-Catalog9 03 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)
x64-Catalog9 04 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 16 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [234960] (Avira Operations GmbH & Co. KG)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/26/2011 05:37:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/26/2011 05:36:46 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/25/2011 01:38:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/25/2011 01:37:52 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/24/2011 04:22:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/24/2011 04:21:57 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/23/2011 05:55:56 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/23/2011 04:14:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/23/2011 04:14:03 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/23/2011 03:42:58 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 17ec
Start Time: 01ccc1dd11ca83f1
Termination Time: 30


System errors:
=============
Error: (12/26/2011 05:37:23 PM) (Source: Service Control Manager) (User: )
Description: avipbb
avkmgr
spldr
SRTSP
SRTSPX
Wanarpv6

Error: (12/26/2011 05:37:23 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (12/26/2011 05:37:18 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (12/26/2011 05:37:08 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (12/26/2011 05:36:48 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

Error: (12/26/2011 05:36:46 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (12/26/2011 05:36:40 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (12/25/2011 01:41:40 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (12/25/2011 01:38:22 PM) (Source: Service Control Manager) (User: )
Description: avipbb
avkmgr
spldr
SRTSP
SRTSPX
Wanarpv6

Error: (12/25/2011 01:38:22 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Auslogics Disk Defrag (Version: version 3.1)
Avira Internet Security 2012 (Version: 12.0.0.834)
Bluetooth by hp 6.1.0.4600 (Version: 6.1.0.4600)
BufferChm (Version: 110.0.180.000)
Buttons & OSDs control application gen2 (Version: 1.0.0.16)
C4400 (Version: 110.0.201.000)
C4400_Help (Version: 110.0.201.000)
Cards_Calendar_OrderGift_DoMorePlugout (Version: 2.03.0000)
Compatibility Pack for the 2007 Office system (Version: 12.0.4518.1014)
Copy (Version: 110.0.180.000)
CustomerResearchQFolder (Version: 1.00.0000)
CyberLink DVD Suite Deluxe (Version: 6.0.2111)
Destination Component (Version: 110.0.0.0)
DeviceDiscovery (Version: 110.0.180.000)
DeviceManagementQFolder (Version: 1.00.0000)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DocProc (Version: 11.0.0.0)
DocProcQFolder (Version: 1.00.0000)
eSupportQFolder (Version: 1.00.0000)
GPBaseService (Version: 110.0.180.000)
Hardware Diagnostic Tools (Version: 5.1.4976.17)
Host OpenAL (ADI)
HP Active Support Library (Version: 3.1.9.1)
HP Customer Experience Enhancements (Version: 5.7.0.2784)
HP Customer Participation Program 11.0 (Version: 11.0)
HP Imaging Device Functions 11.0 (Version: 11.0)
HP KEYBOARD V1.5.4.0
HP MediaSmart DVD (Version: 2.2.3309)
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart C4400 All-In-One Driver Software 11.0 Rel .3 (Version: 11.0)
HP Photosmart Essential 2.5 (Version: 1.03.0000)
HP Photosmart Essential 3.0 (Version: 3.0)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Recovery Manager RSS (Version: 91.0.0.10)
HP Smart Web Printing (Version: 4.0)
HP Solution Center 11.0 (Version: 11.0)
HP Total Care Advisor (Version: 2.4.5106.2815)
HP Touch Optimizer (Version: 1.0.10.91)
HP Touch Screen Configuration (Version: 1.0.42.0)
HP Touch Screen Enhance Service (Version: 1.0.41.0)
HP TouchSmart (Version: 2.8.413.0)
HP TouchSmart 360 Tour (Version: 1.0.1.2)
HP TouchSmart Basic Tutorial (Version: 1.0.1.2)
HP TouchSmart Calendar (Version: 2.5.3212.10913)
HP TouchSmart Music/Photo/Video (Version: 2.7.2217)
HP TouchSmart Notes (Version: 2.5.3209.24516)
HP TouchSmart Webcam (Version: 2.0.1007)
HP Update (Version: 5.003.001.001)
HPAsset component for HP Active Support Library (Version: 3.0.0.6)
HPDiagnosticAlert (Version: 1.00.0000)
HPPhotoSmartPhotobookWebPack1 (Version: 2.03.0000)
HPProductAssistant (Version: 110.0.180.000)
HPSSupply (Version: 110.0.180.000)
HPTCSSetup (Version: 1.1.1963.2799)
Intel® Graphics Media Accelerator Driver
Java Auto Updater (Version: 2.0.3.1)
Java™ 6 Update 24 (Version: 6.0.240)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
MarketResearch (Version: 110.0.180.000)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Live Search Toolbar (Version: 3.0.541.0)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 1.0.30716.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee Reveal (Version: 7.0.35.7315)
My HP Games (Version: 1.0.0.62)
OCR Software by I.R.I.S. 11.0 (Version: 11.0)
PanoStandAlone (Version: 110.0.180.000)
ParetoLogic PC Health Advisor (Version: 3.1.2.0)
Power2Go (Version: 6.0.2112)
PowerDirector (Version: 7.0.2202)
PS_AIO_03_C4400_ProductContext (Version: 110.0.201.000)
PS_AIO_03_C4400_Software (Version: 110.0.201.000)
PS_AIO_03_C4400_Software_Min (Version: 110.0.201.000)
PSSWCORE (Version: 2.03.0000)
Python 2.5.2 (Version: 2.5.2150)
Scan (Version: 11.0.0.0)
Shop for HP Supplies (Version: 11.0)
SmartWebPrinting (Version: 110.0.182.000)
SolutionCenter (Version: 110.0.180.000)
SoundMAX (Version: 6.10.2.5860)
sp44626
Status (Version: 110.0.180.000)
Toolbox (Version: 110.0.180.000)
TrayApp (Version: 110.0.180.000)
Uniblue RegistryBooster (Version: 6.0.10.7)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VideoToolkit01 (Version: 110.0.171.000)
WebReg (Version: 110.0.180.000)
Yahoo! Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 17%
Total physical RAM: 4060.26 MB
Available physical RAM: 3365.67 MB
Total Pagefile: 8295.81 MB
Available Pagefile: 7710.59 MB
Total Virtual: 4095.88 MB
Available Virtual: 3998.03 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:684.44 GB) (Free:543.01 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:14.19 GB) (Free:1.96 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator Guest Owner


**** End of log ****

#8 Broni

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Posted 26 December 2011 - 11:24 PM

Rundll32 error screen keeps popping up whenever she tries to use a search engine

What is the exact error?
Which browser?

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#9 Grid

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Posted 30 December 2011 - 04:22 AM

Im sorry, but I didnt copy down the name of the errors that the Anti-Malware found and removed. Have a status report for you though; since I ran it, she says the computer is running about 90% better-

Here are the results of the asw log:



MBR version 0.9.9.1124 Copyright© 2011 AVAST Software
Run date: 2011-12-29 23:04:06
-----------------------------
23:04:06.480 OS Version: Windows x64 6.0.6002 Service Pack 2
23:04:06.480 Number of processors: 2 586 0x170A
23:04:06.480 ComputerName: OWNER-PC UserName: Owner
23:04:08.103 Initialize success
23:10:06.413 AVAST engine defs: 11122901
23:12:16.808 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
23:12:16.812 Disk 0 Vendor: WDC_WD75 05.0 Size: 715404MB BusType: 3
23:12:16.830 Disk 0 MBR read successfully
23:12:16.834 Disk 0 MBR scan
23:12:16.842 Disk 0 unknown MBR code
23:12:16.847 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 700866 MB offset 63
23:12:16.879 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 14535 MB offset 1435375620
23:12:16.888 Service scanning
23:12:20.499 Modules scanning
23:12:20.506 Disk 0 trace - called modules:
23:12:20.521 ntoskrnl.exe CLASSPNP.SYS disk.sys iastor.sys hal.dll
23:12:20.526 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004df0790]
23:12:20.532 3 CLASSPNP.SYS[fffffa6000fc7c33] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004b94050]
23:12:22.414 AVAST engine scan C:\Windows
23:12:25.300 AVAST engine scan C:\Windows\system32
23:14:34.479 AVAST engine scan C:\Windows\system32\drivers
23:14:45.270 AVAST engine scan C:\Users\Owner
23:14:45.775 File: C:\Users\Owner\AppData\Local\dra.exe **INFECTED** Win32:MalOb-GR [Cryp]
23:18:25.490 Disk 0 MBR has been saved successfully to "C:\Users\Owner\Desktop\MBR.dat"
23:18:25.505 The log file has been saved successfully to "C:\Users\Owner\Desktop\aswMBR log.txt"

Edited by Grid, 30 December 2011 - 04:23 AM.


#10 Broni

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Posted 30 December 2011 - 01:12 PM

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#11 Grid

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Posted 30 December 2011 - 09:42 PM

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


Unfortunetly I cant run this program. Her computer doesn't have an admin account. It used to, a year back before she had it repaired and restored, but not anymore. Can you tell me how to make one for her again?

Thx

#12 Broni

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Posted 30 December 2011 - 09:51 PM

You can't create administrator account without administrative rights.
Why didn't she complain a year ago?

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#13 Grid

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Posted 30 December 2011 - 10:09 PM

You can't create administrator account without administrative rights.
Why didn't she complain a year ago?



Oh geez. She or I had no idea. She doesnt know alot about computers. To tell the truth, Im a real novice myself. I just came over to help out a few days ago and noticed there was no administrator account either, which I found kind of odd. Didnt think too much of it though at the time 'til you just mentioned it. All I know is, about a year ago her computer, which was still under warranty with HP, did not want to repair the computer when it started acting oddly. It eventually just shut down and did not want to power on anymore. She fought with them over not wanting to honor the warranty, but it lead to no avail. She really loved the computer though and it cost a hefty sum when she received it as a gift so she didnt want to just trash it, so she opted to pay to have it repaired with a local shop. Any reccomendations Broni?

Edited by Grid, 30 December 2011 - 10:13 PM.


#14 Grid

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Posted 30 December 2011 - 10:11 PM

*Accidental Reply

Edited by Grid, 30 December 2011 - 10:12 PM.


#15 Broni

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Posted 30 December 2011 - 11:28 PM

Is it possible to contact shop's owner?

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