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Rootkit? pop up issue

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#1 falsegods


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Posted 22 December 2011 - 10:38 PM

Ok so I got a virus and scanned with malwarebytes & eset online scanner. It deleted all the FakeTrojan.Alert and cleaned infected memory file conserv.dll. But a problem persists within my firefox browser where sometimes i would get a pop up in another tab (womenshealthbase.com & r.vuwl.com examples), i can already guess these sites will try to give me more virus but i have 2 ad blockers. But i believe i have a rootkit?
Also my firewall and microsoft defender will not work/start, i get an error 0x80070424, I have tried microsoft dianostic and it did not work. SO im guessing another case of a rootkit.
Also when i try to download Gmer, it redirects me to example: 322eds.exe, which is obviously a virus.

Edited by falsegods, 22 December 2011 - 11:29 PM.

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#2 Broni


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Posted 22 December 2011 - 11:42 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

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