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No internet access after malware removal (w/FSS log)


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#1 tlogank

tlogank

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Posted 22 December 2011 - 04:59 PM

Normally I would not put this much effort into getting a machine issue like this resolved, and I would just backup the data and format, but this person I am helping has some special software that pretty much doesn't exist anywhere else that I can find, so I am trying to avoid wiping this one if at all possible. He had bad infections, used ComboFix and MalwareBytes to remove. Internet no longer works. Here is my FSS log, thanks for any and all help!

Farbar Service Scanner
Ran by Owner (administrator) on 22-12-2011 at 14:27:01
Microsoft Windows XP Home Edition Service Pack 3 (X86)
********************************************************

Internet Services:
=================
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Nsi Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open Nsi registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open Nsi registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open Nsi registry key. The service key does not exist.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
=================
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


File Check:
==========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys
[2002-12-31 07:00] - [2002-12-31 07:00] - 0361344 ____A (Microsoft Corporation) ACCF5A9A1FFAA490F33DBA1C632B95E1

C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll
[2002-12-31 07:00] - [2002-12-31 07:00] - 0399360 ____A (Microsoft Corporation) 2589FE6015A316C0F5D5112B4DA7B509

C:\WINDOWS\system32\services.exe
[2002-12-31 07:00] - [2002-12-31 07:00] - 0108544 ____A (Microsoft Corporation) 0E776ED5F7CC9F94299E70461B7B8185


**** End of log ****

Edited by boopme, 26 December 2011 - 03:13 PM.


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