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Infected with Vista Security 2012 & Google keeps redirecting


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6 replies to this topic

#1 antivistavirus

antivistavirus

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Posted 22 December 2011 - 04:07 PM

I noticed that my laptop got infected with Vista Security 2012 two days ago, so I followed the direction on http://www.bleepingcomputer.com/virus-removal/remove-vista-home-security-2012 to remove the virus. I went through all the steps because google did not get redirect after step 6. The next day (yesterday), sites that did not get redirected the day before got redirected. I downloaded HitmanPro3, did a scan and deletion. For a short while, I was able to visit other sites, but then google got redirected again. I supposed the virus never got removed completely. Please help. Thank you very much! Let me know if you need more info. because I know experts on this site are volunteers, so I really appreciate your help. Happy holidays!

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19170 BrowserJavaVersion: 1.6.0_24
Run by Eva at 11:09:13 on 2011-12-22
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\brsvc01a.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\brss01a.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft\BingBar\BBSvc.EXE
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\IObit\Advanced SystemCare 4\PMonitor.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\msfeedssync.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ask.com/?o=101683&l=dis
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = local
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: WebDetectorBHO Class: {43beafd9-e005-483d-a367-146ba6c8a32e} - c:\program files\tudou\ˇ¤¨¦¨´tudou\tudouDetector.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: AddTask Class: {6a19c29d-ed45-4483-8999-9f939c8161f2} - c:\program files\eread\eread\WebHook.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110511063205.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Advanced SystemCare 4] "c:\program files\iobit\advanced systemcare 4\ASCTray.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockwave 11\SwHelper_1150595.exe -Update -1150595 -"Mozilla/5.0_(Windows;_U;_Windows_NT_6.0;_en-US;_rv:1.9.2.16)_Gecko/20110319_Firefox/3.6.16_(_.NET_CLR_3.5.30729;_.NET4.0C)" -"http://www.phschool.com/science/biology_place/biocoach/mitosisisg/prophase.html"
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{69421978-2F74-44E3-A3DF-39FD58F9CAE5} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{A604EBF2-F93F-4D1F-BDAF-13BE1DE88829} : DhcpNameServer = 172.20.0.52 168.215.210.50 207.170.210.162
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\eva\appdata\roaming\mozilla\firefox\profiles\3jevnlzf.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\program files\cambridgesoft\chemoffice2008\chem3d\npChem3DPlugin.dll
FF - plugin: c:\program files\cambridgesoft\chemoffice2008\chemdraw\NPCDP32.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPDFXCviewNPPlugin.dll
FF - plugin: c:\program files\tracker software\pdf viewer\npPDFXCviewNPPlugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\eva\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2011-3-4 387480]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2011-3-4 64584]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-3-4 165032]
R2 AdvancedSystemCareService;Advanced SystemCare Service;c:\program files\iobit\advanced systemcare 4\ASCService.exe [2011-4-26 352656]
R2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-6-22 94880]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-4 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-4 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-4 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-3-4 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-3-4 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-3-4 141792]
R2 MSSQL$CSSQL05;SQL Server (CSSQL05);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-3-4 56064]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-3-4 153280]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-3-4 52320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-3-4 314088]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-3-4 84488]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-12-22 16:43:27 12872 ----a-w- c:\windows\system32\bootdelete.exe
2011-12-22 16:39:15 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-12-22 16:38:36 -------- d-----w- c:\programdata\Hitman Pro
2011-12-20 19:50:09 -------- d-----w- c:\users\eva\appdata\roaming\Malwarebytes
2011-12-20 19:50:01 -------- d-----w- c:\programdata\Malwarebytes
2011-12-20 19:49:58 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-20 19:49:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-15 17:08:44 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-12-15 17:08:44 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-12-15 17:08:40 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-12-15 17:08:39 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-12-15 17:08:37 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-12-15 17:08:34 49152 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-15 17:08:29 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-30 07:05:48 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
.
==================== Find3M ====================
.
2011-12-20 19:45:51 273408 ----a-w- c:\windows\system32\drivers\afd.sys
2011-11-23 05:11:09 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-03 06:22:04 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-03 06:17:38 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-03 06:17:23 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-03 06:17:08 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-11-03 06:17:08 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-11-03 05:22:43 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 04:45:39 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-11-03 04:43:59 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 11:10:55.56 ===============

Attached Files



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#2 HelpBot

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Posted 29 December 2011 - 12:10 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/434005 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 antivistavirus

antivistavirus
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Posted 01 January 2012 - 06:33 PM

Since I submitted the help request, I haven't been using the laptop (because I can't work with the laptop), so I expect everything to be the same. But please let me know if a new log is needed. Thanks.
Happy New Year!

#4 Guest_White Warrior_*

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Posted 01 January 2012 - 07:50 PM

Hi antivistavirus,

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

White Warrior

Edited by White Warrior, 01 January 2012 - 07:51 PM.


#5 Guest_White Warrior_*

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Posted 03 January 2012 - 03:58 AM

Hi antivistavirus

I'm afraid I have bad news.

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards.

If you want to go through with the cleaning process, follow the steps below

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.

White Warrior

Edited by White Warrior, 03 January 2012 - 04:04 AM.


#6 Guest_White Warrior_*

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Posted 06 January 2012 - 04:46 PM

Hi antivistavirus

Do you still want help?

White Warrior

#7 Elise

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Posted 13 January 2012 - 08:07 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft

 

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