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INFECTED!...PLEASE HELP


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2 replies to this topic

#1 timw128

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Posted 22 December 2011 - 02:08 PM

Hi- Something has got a hold on my pc. All kinds of issues with the system-ie- event viewer errors and warnings, files popping up from nowhere, and unpredictable performance in general. I am more than likely going to have to do a Repair Install, but first want to make sure this thing is sanitary.
I have tried to do some of the 'self help' things. RKill will not run at all from different download locales, and just makes more weird things happen to the pc when trying to run it.
Could an Infection Expert please help me? If I can get linked to someone, I can explain in further detail what progs I have run to this point thru other sources.
Thanks a bunch, and Merry Christmas to all!
tim

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#2 cryptodan

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Posted 22 December 2011 - 02:29 PM

Hello,

And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.

Please download and run Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Malwarebytes Anti-Malware

NOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.

#3 timw128

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Posted 22 December 2011 - 04:48 PM

Hello, CryptoDan- Thanks for your response to my dilemma. Please find attached the Scan Logs, in the order you specified.
Sure hope I did this post right!
Merry Christmas!
tim

CheckUp
Results of screen317's Security Check version 0.99.30
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
CCleaner
Java™ 6 Update 30
Adobe Flash Player 10.3.183.10 Flash Player out of Date!
Adobe Reader X (10.1.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

MBAM

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122204

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/23/2011 03:21:57 AM
mbam-log-2011-12-23 (03-21-57).txt

Scan type: Full scan (C:\|)
Objects scanned: 222832
Time elapsed: 29 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SAS
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/23/2011 at 03:49 AM

Application Version : 5.0.1142

Core Rules Database Version : 8083
Trace Rules Database Version: 5895

Scan type : Complete Scan
Total Scan Time : 00:21:49

Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 369
Memory threats detected : 0
Registry items scanned : 35739
Registry threats detected : 0
File items scanned : 35319
File threats detected : 34

Adware.Tracking Cookie
.accounts.google.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.accounts.google.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.google.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.google.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.google.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.estat.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.macromedia.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.xiti.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tribalfusion.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.a1.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.akamai.interclickproxy.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.pro-market.net [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.pro-market.net [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.lucidmedia.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.a1.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.a1.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.a1.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.a1.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.interclick.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\TIM\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]


GMER

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-23 04:26:53
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T1L0-17 ST3160813AS rev.CC2F
Running: v83ei9sc.exe; Driver: C:\DOCUME~1\Tim\LOCALS~1\Temp\fwtcypob.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xA434C640]

---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB6DA6380, 0x8D6CD5, 0xE8000020]

---- Registry - GMER 1.0.15 ----

Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{5B2705A0-9DC9-0B76-4BCD-7F1591350CF3}
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{5B2705A0-9DC9-0B76-4BCD-7F1591350CF3}@pdfkjdcnpfgkpndbamefpkcmkhgoojlnlbnjhbafinldgfngahhpnlhpimknffphfomdbhfadfikpecklkjpbllcpfcepibbmmknlffggofoehaeclphnhgkdalhfmhg 0x67 0x62 0x64 0x61 ...
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{5B2705A0-9DC9-0B76-4BCD-7F1591350CF3}@pdfkjdcnpfgkpndbamefpkcmkhgoojlnlbnjhbafinldgfngahhpnlhpimknffphfomdbhfadfikpecklkjpbllcpfcepibbmmknlffggofoehaeclphnhgkcaehkcmf 0x61 0x61 0x00 0x61
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{5B2705A0-9DC9-0B76-4BCD-7F1591350CF3}@pdfkjdcnpfgkpndbamefpkcmkhgoojlnlbnjhbafinldgfngahhpnlhpimknffphfomdbhfadfikpecklkjpbllcpfcepibbmmknlffggofoehaeclphnhgkmaefeced 0x61 0x61 0x00 0x61

---- EOF - GMER 1.0.15 ----




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